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INTRODUCTION

INCLUDED IN BOX

ABOUT THIS GUIDE

QOLSYS CONFIDENTIAL AND PROPRIETARY 

 

 

PAGE    OF  




2

91

© 1/15/14

 

ALL RIGHTS RESERVED

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SUPPORT

This document outlines the basic hardware specifications and software directions to 
install and customize the IQ Panel.  Note that the information presented is not 
comprehensive,  but is specifically dedicated to those menus, features, and systems 
accessible solely to those with the proper installation code.  Features accessible to 
users and installers alike are outlined in the IQ Panel User Guide.  The information 
contained is confidential and proprietary, and is solely owned by Qolsys Inc.  Any 
reproduction, modification or distribution without permission is strictly prohibited.  

IQ Panel

Power 
Supply

Summary of Contents for IQ PANEL

Page 1: ...The Qolsys IQ Panel is a 7 touchscreen built with an Android operating system providing full security and home control functionality in an easy to use interface IQ PANEL INSTALLATION MANUAL...

Page 2: ...IQ Panel Note that the information presented is not comprehensive but is specifically dedicated to those menus features and systems accessible solely to those with the proper installation code Featur...

Page 3: ...rade Software 50 Security Settings 51 Siren and Alarms 52 Security and Arming 54 Image Settings SYSTEM TESTS 56 System Tests 57 Wi Fi Test 58 Sensor Test 59 Cellular Test 60 Image Sensor Test 61 Z Wav...

Page 4: ...INSTALLATION HARDWARE...

Page 5: ...HARDWARE EXTERIOR FRONT Panel Camera Emergency Button Home Button Microphone 7 LCD Resistive Touch Screen QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 5 91 1 15 14ALL RIGHTS RESERVED...

Page 6: ...ERIOR BACK Mounting plate Mounting holes SD Card Slot Cooling Vents Two Way Voice Speaker Panel Sounds Speaker Rear access opening Siren QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 6 91 1 15 14ALL RIG...

Page 7: ...Voice Speaker Connector Panel Speaker Connector Cellular Antenna The battery should NEVER be disconnected from the panel Failure to comply may result in data corruption panel failure and a void of th...

Page 8: ...HARDWARE WIRING DIAGRAM QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 8 91 1 15 14ALL RIGHTS RESERVED...

Page 9: ...anel by pulling downward from the top Secure one corner of the plate in the desired location be sure to position rear access opening over the location of your wires Ensure the plate is level and secur...

Page 10: ...AND PROPRIETARY PAGE OF 10 91 1 15 14ALL RIGHTS RESERVED Plug in battery connector CAUTION Once connected DO NOT unplug the battery Disconnecting the battery may result in data corruption or panel fai...

Page 11: ...etainer screw and tighten QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 11 91 1 15 14ALL RIGHTS RESERVED Insert plug into receptacle and secure with provided hardware WARNING DO NOT CONNECT TO A RECEPTA...

Page 12: ...INSTALLATION SOFTWARE...

Page 13: ...screen is divided into three sections The header shows date and time and is color coded to show current status The Primary User Interface contains the panel apps and the footer holds settings help an...

Page 14: ...of all open or tampered sensors The red header is labeled System Armed and indicates the arming type Stay or Away Note When armed the home button and panic button will glow red The header or Status ba...

Page 15: ...a valid Installer or Master code and provides varied access by user permission level Help Access video tutorials FAQs and URLs for other documentation Contact Us Access security provider contact info...

Page 16: ...e access to the installation menu FIND IT Default Installer Code 1111 Default Master Code 1234 Access to all functions to install and customize the panel and peripherals Access to limited functions in...

Page 17: ...SOFTWARE SETTINGS MENU FIND IT Settings QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 17 91 1 15 14ALL RIGHTS RESERVED Installer Code Access Master Code Access...

Page 18: ...INSTALLATION INSTALLATION...

Page 19: ...INSTALLATION INSTALLATION FIND IT Settings Installation QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 19 91 1 15 14ALL RIGHTS RESERVED Installer Code Access Master Code Access...

Page 20: ...elect whether weather app displays in Fahrenheit or Celsius Languages English Change the panel user interface into one of several different languages English Spanish French or Portuguese NOTE Installa...

Page 21: ...ld for 60 seconds during power restoration Loss of Supervisory Signals 4 Select how long to wait before indicating in the Status app that a device is non responsive 4 12 or 24 hours SIA Limits Enabled...

Page 22: ...g Default Description Languages English Change the panel user interface into one of several different languages NOTE Installation menu will ALSO be changed Home Screen Theme 2 Optional layout s for ho...

Page 23: ...te Sensor Remove sensor Sensor Status See current status of all security sensors Sensor Group Quick reference to all sensor groups and their actions Security Sensors In the security sensor app you add...

Page 24: ...t the sensor information by touching the fields and making the appropriate selections NOTE These same fields can be edited later from the Edit Sensor app 6 Click Add to save the information and comple...

Page 25: ...d touch Done 3 Choose sensor type from list 8 Click Add to save the information and complete the process FIND IT Settings 4 Choose sensor name from list 5 Choose chime type from list 6 Indicate sensor...

Page 26: ...otion Glass Break Key Fob Medical Pendant Smoke Detector CO Detector Hardwire Translator Wireless Translator Heat Water Freeze Tilt Image Sensor FIND IT Settings Installation Security Sensors AutoLear...

Page 27: ...from a variety of preset sensor names by scrolling up and down or to create a custom description FIND IT Settings Installation Security Sensors AutoLearn Sensor QOLSYS CONFIDENTIAL AND PROPRIETARY PAG...

Page 28: ...desired name up to 24 characters alphanumeric only no special characters and click Done FIND IT Settings Installation Security Sensors AutoLearn Sensor Touch the empty box Type sensor name touch Done...

Page 29: ...y the IQ panel pairs and understands each individual sensor you can program each to have a unique chime or even turn chiming off for that individual sensor To customize your chime for a particular sen...

Page 30: ...f the panel Sensor groups are tied directly to your sensor type so only the groups available for that type of sensor will be displayed To edit sensor group touch the Sensor Group button You can find a...

Page 31: ...re triggering alarm Times determined by Long Entry Exit Delay in Timers app 13 Instant Perimeter D W Y Door or window that triggers alarm instantly when system is armed 14 Instant Interior Door Y Inte...

Page 32: ...detected 15 Stay Instant Motion Y Used when armed in Stay mode to trigger the alarm immediately when motion is detected 35 Stay Delay Motion Y Used when armed in Stay mode to trigger a countdown when...

Page 33: ...QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 33 91 1 15 14ALL RIGHTS RESERVED GROUP NAME SUPERVISED SCENARIO 13 Glass Break Y Arms IQ Glass in both Stay and Away mode 17 Glass Break Away Only Y Arms I...

Page 34: ...d in a fixed location such us under a desk the button s is are programmed to trigger a police panic 2 Fixed Silent Y Installed in a fixed location such us under a desk the button s is are programmed t...

Page 35: ...IETARY PAGE OF 35 91 1 15 14ALL RIGHTS RESERVED GROUP NAME SUPERVISED SCENARIO 26 Smoke Heat Y Triggers an alarm when sensor detects smoke rapid rise in heat GROUP NAME SUPERVISED SCENARIO 34 CO Y Tri...

Page 36: ...an alarm when sensor is tampered in Stay or Away mode GROUP NAME SUPERVISED SCENARIO 13 Translator Y Triggers an alarm when sensor is tampered in Stay or Away mode WIRELESS TRANSLATOR QOLSYS CONFIDENT...

Page 37: ...an alarm when sensor detects presence of water FREEZE GROUP NAME SUPERVISED SCENARIO 52 Freeze Y Triggers an alarm when sensor detects low temperatures Please note When you select Water as your senso...

Page 38: ...l Entry Exit Delay in Timers app 12 Entry Exit Long Delay Y Allows you to exit during countdown after selecting arming type and when opened starts countdown before triggering alarm Times determined by...

Page 39: ...ensors voice prompts are defaulted to ON For most other sensors the default is off To change this simply touch the Voice Prompt button and make the desired adjustment on off With the IQ Panel you can...

Page 40: ...panel s memory and requires you touch the Pair button on the device Delete Device From Panel Remove a Z Wave device from the IQ Panel s memory does not clear the device s memory or require you to have...

Page 41: ...sage appears 4 Click Add to save the information and complete the process FIND IT Settings Installation Z Wave Management Add Device 5 Adjust the sensor information by touching the fields and making t...

Page 42: ...ettings Installation Z Wave Devices Clears the memory of a Z Wave device so it can be paired with the IQ Panel CLEAR DEVICE DELETE DEVICE FROM PANEL Press the button on the Z Wave device to complete t...

Page 43: ...ave Settings Disabled Allow Master User Code to access Z Wave Settings Allw Master Code Z Wave Management Disabled Allow Master User Code to access Z Wave device installation settings Z Wave Disabled...

Page 44: ...enabled 30 to 240 seconds When SIA Limits disabled 05 to 240 seconds Exit Delay How much time users have to exit the location before the panel arms itself When SIA Limits enabled 45 to 254 seconds Whe...

Page 45: ...anel messages and Safety Sensors can all be toggled independently unchecking box disables feature Chime Settings Indicates whether the panel should emit tones beeps Sensors Panel and Safety Sensors ca...

Page 46: ...Beeps Emits a chime when a sensor reports that it has been tampered Chime type and frequency are set below Edit Trouble Beep Chimes Select the chime type for Sensor Low Battery Sensor Tamper and Pane...

Page 47: ...el how much information to record in log files No log output No information recorded Fatal Record fatal or severely problematic information only Error Record all errors and fatal issues Warn Record wa...

Page 48: ...nter a patch tag to locate a specific software update When disabled you can manually enter the working directory of the desired software update Patch Tag A code corresponding to a specific software up...

Page 49: ...the panel to update software itself as new versions become available Automatic Upgrade Interval Determine how often the IQ Panel should look for software updates on the server Default is every 24 hou...

Page 50: ...INSTALLATION SECURITY SETTINGS FIND IT QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 50 91 1 15 14ALL RIGHTS RESERVED Settings Installation Security Settings Installer Code Access Master Code Access...

Page 51: ...ire events from smoke detector one detector twice or two detects once each Severe Weather Siren Warning Enabled When enabled siren will sound when the panel receives a severe weather alert When disabl...

Page 52: ...re Delete Images Enabled When enabled and Secure Camera is disabled panel requires user code to delete disarm photos and Image Sensor images When disabled no user code is required to delete images Sec...

Page 53: ...d during countdown process a second time Keyfob No Delay Enabled When enabled the key fob will arm and disarm the system instantly When disabled the key fob will use the normal exit delay When disable...

Page 54: ...t capture images upon disarm Alarm Videos Enabled When enabled the built in camera will record up to 4 min of video during security alarm events When disabled the panel will not capture video during a...

Page 55: ...SYSTEM TESTS...

Page 56: ...k Sensor Test Test the panel s communication with individual security sensors Cellular Test Test the panel s connection to the cellular network Image Sensor Test Test the panel s connection to Image S...

Page 57: ...ork See customization section for directions on connecting to Wi Fi Successful test will result in a Pass result and indicates the day and time of the test To perform a Wi Fi Test touch the Run button...

Page 58: ...n to individual security sensors Before this test can be effective you must pair at least one security sensor with the system Sensor Test Start Test Before you begin a sensor test you will see a list...

Page 59: ...ar network Before this test can be effective you must activate the cellular module by creating an alarm com account To begin the test press Start and watch for the results on the screen OTASP If you h...

Page 60: ...est The panel can test it s connections to Image Sensors to ensure they are communicating properly and can take photos as desired Image Sensor Test Step 1 Touch View Step 2 Tap Sensor Tests Step 3 Sel...

Page 61: ...he panel can test it s connections to Z Wave devices to ensure they are communicating properly Z Wave Test Successful test will result in a Normal result and indicates the day and time of the test Not...

Page 62: ...CUSTOMIZATION CUSTOMIZATION...

Page 63: ...up or down and safely eject your SD card Setting Description Wi Fi Connect to the local network using the panel s Wi Fi Sound Adjust the volume and other sound settings on the panel Brightness Adjust...

Page 64: ...To connect to a Wi Fi network follow the steps below Settings System Settings Touch Settings Touch System Settings Any available networks will appear under Wi Fi Networks Select the desired network E...

Page 65: ...er icon with a graphical representation of precipitation and High and Low temps 45 78 LOCATION Weather reporting is based on location as indicated by the zip code entered into Alarm com when the accou...

Page 66: ...Photo Frame app you will see thumbnails of the images saved in the panel as well as buttons to play slideshow now edit your settings and load new images START PHOTO FRAME Starts Photo Frame immediatel...

Page 67: ...Add 6 Wait for the images to load 7 Once loaded you can press Start Photo Frame to test NOTE Before removing the SD Card go to Settings then touch System Settings then SD Card and select Unmount FIND...

Page 68: ...in random or sequential order Display Type Photo Frame Choose what to display on the screen when the panel is not in use Off Photo Frame Photo Frame Start Time 10 minutes Choose the amount of time to...

Page 69: ...able choices NOTE You may need to scroll up or down to find this option 3 A blank field will appear next to Custom Description Tap this field with your finger 4 Use the keypad to type the sensor name...

Page 70: ...SERVED FIND IT When you select Edit Chimes you will see a list of all the sensors learned into the panel Selecting the Edit icon allows you to see the current chime type and Play the chime To change i...

Page 71: ...Management User Type Access Level Expires Installer All Settings n a Master All user related features and settings including connecting to Wi Fi User Management and Sensor customization n a User Armin...

Page 72: ...rom two different layouts for the home screen The default setting is Theme 2 PLEASE NOTE THE DIRECTIONS IN THIS MANUAL ARE BASED ON THEME 2 CHANGING THIS SETTING MAY ALTER THE LOCATIONS OF APPLICATION...

Page 73: ...cess 1 Select whether you want to copy videos onto your panel adding them to other available videos or replace all existing videos with new ones 2 Choose the videos you want to put on the panel by che...

Page 74: ...TROUBLESHOOTING...

Page 75: ...d by the battery Software version Displays the panels current software version for both the user interface and the alarm com integration Linux Version Shows which version of linux the panel has instal...

Page 76: ...t number for the device System Serial Number Displays the system s serial number RF PIC Version Displays the system s RF PIC version EEPROM Format Version Displays the system s EEPROM format version P...

Page 77: ...al network if connected to Wi Fi Panel Up Time Displays how long the panel has been on since the last reboot Cellular Signal Strength Displays the current cellular signal strength Cellular Connection...

Page 78: ...Settings enter your installer code default is 1111 3 Touch Installation 4 Touch Upgrade Software 5 Touch Upgrade Using Network The IQ Panel will check for the latest software update If your panel is u...

Page 79: ...automatic software updates will allow the panel to install newer versions of the software to fix bugs add features and ensure everything runs smoothly To activate these Touch settings Enter Installer...

Page 80: ...e 9 Touch Upgrade via SD Card 10 The panel will search the SD Card for the patch and begin downloading it automatically 11 Once complete touch OK to reboot the panel DO NOT TOUCH THE SCREEN The proces...

Page 81: ...st shut down the panel s operating system before disconnecting the power supply 1 Select Settings from the home screen 2 Enter the installer or master code 3 Select Power Down 4 Wait for panel LEDs to...

Page 82: ...tting the operating system Select Settings from the home screen 1 Enter the installer or master code 2 Select Panel Reboot 3 Wait for the panel to restart FIND IT Settings QUESTIONS Contact us at tech...

Page 83: ...g serious difficulties and you cannot resolve it you can force the software to reset by pressing and holding the Home button for 30 seconds FIND IT Home x 30 sec QUESTIONS Contact us at techsupport qo...

Page 84: ...S CONFIDENTIAL AND PROPRIETARY PAGE OF 84 91 1 15 14ALL RIGHTS RESERVED The system monitor allows you to see the Wi Fi connection and information as well as the other services running in the panel Sys...

Page 85: ...ss If your panel cannot load a help video you will receive an error message Please ensure that your video s meet the requirements Acceptable File types mov mp4 m4v Total storage space 200MB NOTE video...

Page 86: ...LEGAL IMPORTANT QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE OF 86 91 1 15 14ALL RIGHTS RESERVED Important warning and information can be found on the interior and exterior of the panel s mounting plate...

Page 87: ...ructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe...

Page 88: ...hority to operate the equipment CAUTION This equipment complies with radiation exposure limits set forth for uncontrolled environment The antenna s used for this transmitters must be installed to prov...

Page 89: ...r Z Wave Yes Cellular CDMA 1xRTT 700Mhz Security R F 319 5 MHz Flash Memory Internal Storage 4GB NAND Flash Input Output SD Slot Standard size x 1 Push Push Hardwire Hardwire zones 2 supervised hardwi...

Page 90: ...pe Lithium ion 2500mAh capacity Buttons Hard Buttons Emergency Panic Home Mechanical Dimension 8 5x6 5x1 5inch LxWxH Weight 1 84 lbs 84 kg Power Supply DC 12V DC Adapter Power input 100 240 V 50 60Hz...

Page 91: ...02 12 Revision Date 2 12 14 Qolsys Part QS 9004 VRZ Software version 1 3 1 Conforms to UL Std S985 1023 1635 Certified to ULC Sub C1023 ULC Std S545 Qolsys Inc proprietary Reproduction without permiss...

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