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QNAP Turbo Station TS-1273AU-RP User Manual Download Page 46

4. Basic Operations

This chapter describes basic NAS operations.

Power Button

Operation

User Action

Result

Power on

Press the button once.

The device powers on.

Power off

Press and hold the button for 3
seconds.

The device powers off.

Force power off

Press and hold the button for 5
seconds.

The device powers off.

Important

Use this method only
when the device is
unresponsive.

LEDs

LEDs indicate the system status and related information when the device is powered on. The following LED
information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.

For details on the location of the LEDs, see 

Components

 .

Note

Only TS-873AU and TS-873AU-RP models have expansion unit LEDs.

TS-x73AU User Guide

Basic Operations   

45

Summary of Contents for Turbo Station TS-1273AU-RP

Page 1: ...TS x73AU TS 873AU TS 873AU RP TS 1273AU RP TS 1673AU RP User Guide Document Version 2 31 08 2020 ...

Page 2: ...ng a Dual Slot PCIe Bracket with Riser Card into A Single Slot PCIe Bracket 33 Hot Swapping Redundant Power Supply Units 35 Expansion Unit Installation 37 Rail Kits 41 QTS Installation 41 Installing QTS Using Qfinder Pro 42 Installing QTS Using the Cloud Key 43 4 Basic Operations Power Button 45 LEDs 45 Audio Alert 47 Reset Button 49 5 NAS Migration NAS Migration Requirements 50 Status and Setting...

Page 3: ...rives 57 Support and Other Resources 57 7 Glossary Cloud Key 58 myQNAPcloud Link 58 myQNAPcloud 58 QNAP ID 58 Qfinder Pro 58 QTS 58 8 Notices Limited Warranty 59 Disclaimer 59 GNU Public License 59 CE Notice 67 FCC Notice 67 VCCI Notice 67 BSMI Notice 68 SJ T 11364 2006 68 2 ...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings pro...

Page 5: ...QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip...

Page 6: ...The SATA 6 Gbps drive bays are backward compatible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives SSD cache acceleration support Supported Hot swapping Supported Network 2 5 Gigabit Ethernet Ports 2 x 2 5 GbE RJ45 Note The 2 5 Gigabit Ethernet port provides 4 network connection speeds 2 5 Gbps...

Page 7: ... the installation guide included in the rail kit package Power supply unit TS 873AU 250W 100 240V AC 50 60 Hz TS 873AU RP 2 x 300W 100 240V AC 50 60 Hz TS 1273AU RP 2 x 300W 100 240V AC 50 60 Hz TS 1673AU RP 2 x 550W 100 240V AC 50 60 Hz System battery CR2032 lithium battery 3V Warning To avoid potential injury or damage to components ensure that the drives and other internal system components hav...

Page 8: ...ive humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip For the list of compatible drive models and expansion cards go to https www qnap com compatibility Package Contents Item Quantity TS x73AU 1 Power cords TS 873AU 1 TS 873AU RP 2 TS 1273AU RP 2 TS 1673AU RP 2 Ethernet cables 1 x CAT5e cable Screws for 3 5 inch drives TS 873AU TS 873AU RP 32 TS 1273AU RP 48 TS 1673AU RP 64 Screws for 2 5 inch...

Page 9: ...nt No Component 1 Power button 4 LAN LED 2 Status LED 5 Drive LED 3 Expansion unit LED Rear Panel TS 873AU No Component No Component 1 PCIe low profile cover 6 USB 3 2 Gen 1 Type A port TS x73AU User Guide Product Overview 8 ...

Page 10: ... LED 9 Reset button 5 Power input TS 873AU RP No Component No Component 1 PCIe low profile cover 6 Power supply unit 2 2 2 5 Gigabit Ethernet activity LED 7 USB 3 2 Gen 1 Type A port 3 2 5 Gigabit Ethernet ports 8 USB 3 2 Gen 2 Type C ports 4 2 5 Gigabit Ethernet speed LED 9 USB 3 2 Gen 2 Type A port 5 Power supply unit 1 10 Reset button TS x73AU User Guide Product Overview 9 ...

Page 11: ...t 2 2 2 5 Gigabit Ethernet activity LED 7 USB 3 2 Gen 1 Type A port 3 2 5 Gigabit Ethernet ports 8 USB 3 2 Gen 2 Type C ports 4 2 5 Gigabit Ethernet speed LED 9 USB 3 2 Gen 2 Type A port 5 Power supply unit 1 10 Reset button System Board TS 873AU TS 873AU RP TS x73AU User Guide Product Overview 10 ...

Page 12: ... 3 Memory slot 1 2 Memory slot 2 TS 1273AU RP TS 1673AU RP No Component No Component 1 PCIe 3 0 x4 slot 2 3 Memory slot 2 2 PCIe 3 0 x4 slot 1 4 Memory slot 1 Note The image does not include the case cover TS x73AU User Guide Product Overview 11 ...

Page 13: ...Drive Numbering TS 873AU TS 873AU RP TS 1273AU RP TS x73AU User Guide Product Overview 12 ...

Page 14: ...ponents ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet Devices with redundant power supply may have one or more power sup...

Page 15: ... or chemicals Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information carefully before setting up the NAS or installing NAS components 1 Place your NAS device in an environment that meets the...

Page 16: ...ect expansion units For details see the following topics Connecting SAS Expansion Units Connecting SATA JBOD Expansion Units Connecting USB Expansion Units 6 Connect the power cord and all applicable cables 7 Power on the NAS 8 Install QTS For details see QTS Installation 9 Log on to QTS TS x73AU User Guide Product Overview 15 ...

Page 17: ...fied personnel should perform the following steps Failure to follow instructions can result in serious injury or death Moving fan blades Keep your hands and other body parts away from moving fan blades 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Li...

Page 18: ...ades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Place the cover on the NAS TS x73AU User Guide Installation and Configuration 17 ...

Page 19: ...2 Slide the cover forward 3 Tighten the screws TS x73AU User Guide Installation and Configuration 18 ...

Page 20: ... on 3 5 inch Trays Tip For the list of compatible drive models go to https www qnap com compatibility Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other movi...

Page 21: ...Pull the tray handle outward b Pull the tray out 3 Install a drive on the tray a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws TS x73AU User Guide Installation and Configuration 20 ...

Page 22: ...4 Load the tray into the bay a Insert the tray into the bay b Slide the tray into the bay c Push the handle d Lock the tray TS x73AU User Guide Installation and Configuration 21 ...

Page 23: ...a on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Pull the tray handle outward b Pull the tray out TS x73AU User Guide Installation an...

Page 24: ...rive on the tray a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws 4 Load the tray into the bay TS x73AU User Guide Installation and Configuration 23 ...

Page 25: ...NAP memory modules to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers Important Ensure that each pair uses identical modules Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Movi...

Page 26: ...aneously to release the module b Verify that the module has tilted upward and is completely released from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges 4 Install a new module TS x73AU User Guide Installation and Configuration 25 ...

Page 27: ... the device a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total memory 7 Power on the device Installing Expansion Cards The TS x73AU supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS x...

Page 28: ...m compatibility Installing Expansion Cards on the TS 873AU and TS 873AU RP 1 Power off the device 2 Remove the case cover For details see Removing the Case Cover 3 Remove the PCIe cover a Remove the screw that secures the cover to the chassis b Pull the cover away from the slot 4 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS x73AU User Guide ...

Page 29: ...ch the QNAP bracket to the card using the same screws d Verify that the bracket does not move 5 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS x73AU User Guide Installation and Configuration 28 ...

Page 30: ... Installing Expansion Cards on the TS 1273AU RP and TS 1673AU RP 1 Power off the device 2 Remove the case cover For details see Removing the Case Cover 3 Remove the PCIe cover a Remove the screw that secures the bracket to the chassis TS x73AU User Guide Installation and Configuration 29 ...

Page 31: ...Remove the screw that secures the cover to the bracket d Pull the cover away from the slot 4 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS x73AU User Guide Installation and Configuration 30 ...

Page 32: ...ch the QNAP bracket to the card using the same screws d Verify that the bracket does not move 5 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS x73AU User Guide Installation and Configuration 31 ...

Page 33: ...Ie bracket a Line up the riser card connector on the PCIe slot on the motherboard b Insert the PCIe bracket c Attach the screws of the PCIe bracket to the chassis TS x73AU User Guide Installation and Configuration 32 ...

Page 34: ... For details please see table below You can purchase PCIe bracket accessories from QNAP or an authorized reseller For details go to https shop qnap com NAS Model Accessory Part Number TS 873AU TS 873AU RP BRKT RISER 2P 2U 1 Power off the device 2 Remove the case cover For details see Removing the Case Cover 3 Remove the screws that attach the bracket to the chassis 4 Pull away the bracket from the...

Page 35: ... the screws of the riser card to the dual slot PCIe bracket b Insert the PCIe bracket into the slot c Attach the riser card connector to the system board d Attach the screws of the PCIe bracket to the chassis TS x73AU User Guide Installation and Configuration 34 ...

Page 36: ...rained service technician must disconnect all PSU cords before installing or replacing system components Note This section is only applicable to TS 873AU RP TS 1273AU RP TS 1673AU RP models 1 Power off the device 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the latch toward the handle and then pull the PSU out TS x73AU User Guide Installa...

Page 37: ...e electrical outlet 6 Power on the device 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Click Apply TS x73AU User Guide Installation and Configuration 36 ...

Page 38: ...interface Supports SATA HDD SSD REXP 1210U RP TL D400S Uses a SAS 6 Gbps SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter TL D800S 2 x SFF 8088 connector cables QXP 800eS A1164 host bus adapter TL D1600S 4 x SFF 8088 to SFF 8644 connector cables QXP 1600eS host bus adapter TL R400S 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter R...

Page 39: ... Connecting SAS Expansion Units To connect the device to SAS expansion units a storage expansion card must be installed in the device For required accessory details see Expansion Unit Installation 1 Install a storage expansion card on the PCIe slot For details see Installing Expansion Cards 2 Connect the expansion units to the device using the following topology TS x73AU User Guide Installation an...

Page 40: ...rage Snapshots Overview System c Verify that the expansion units are listed Connecting SATA JBOD Expansion Units To connect the device to SATA JBOD expansion units a host bus adapter must be installed on the NAS For required accessories details see Expansion Unit Installation 1 Power off the NAS TS x73AU User Guide Installation and Configuration 39 ...

Page 41: ...n the NAS 6 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units To connect the device to USB expansion units USB Type A to USB Type C cables or USB Type C to USB Type C cables are required For required accessories details see Expansi...

Page 42: ...TS x73AU is compatible with the following models RAIL B02 Rail kits are not included with the NAS and must be purchased separately For details contact an authorized reseller or go to http shop qnap com You can find installation information in the rail kit package QTS Installation The TS x73AU uses the QNAP QTS operating system You can install QTS using any of the following methods TS x73AU User Gu...

Page 43: ...y Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locate the NAS in the list and then double click the name or IP ...

Page 44: ...ata before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If your NAS is...

Page 45: ...nd hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 10 Click Next 11 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 12 Click Next 13 Select Obtain an IP address automatically DHCP 14 Click N...

Page 46: ...nds The device powers off Important Use this method only when the device is unresponsive LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components Note Only TS 873AU and ...

Page 47: ... degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The device is not configured A drive is not formatted Flashes green every 2 seconds All drives are in standby mode Flas...

Page 48: ... is being accessed Data is being copied Green The drive can be accessed The device is powered on Off No drive was detected Expansion Unit Blue A QNAP expansion unit is connected Off No USB or SATA external storage devices connected Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up When the reset button is pressed for 3 seconds the NAS resets configurations ...

Page 49: ... pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity A volume status error occurred A drive is plugged in or out The iSCSI is about to reach full capacity 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready Long and short beeps 1 long and 2 short beeps The JBOD expans...

Page 50: ...ro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system re...

Page 51: ...S to an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrating from the source NAS For NAS models that do not support NAS migration you can migrate existing data using HBS For details see Copying NAS Data Using HBS Status and Setting Changes after NAS Migra...

Page 52: ...nfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications might not function Virtualization Station Qsirch and Snapshots Services Only services supported by the destination N...

Page 53: ...ination NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes For details see the Volume Creation topic in the QTS user guide 4 Create shared folders on the destination NAS For details see the Creating a Shared Folder topic in the QTS user guide 5 Install ...

Page 54: ...ce window appears 5 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name The IP address or host name used to access the storage space Tip Click to scan for available devices Port The port number used to access the storage space This value must be between 1 65535 Password The p...

Page 55: ...d more paired folders if necessary Tip Click to edit an existing folder Click to delete an existing pair 10 Click Next The Scheduling window appears 11 Select Sync Now 12 Click Next 13 Review the job summary 14 Click Create The source NAS runs the created one way sync job Note It may take several minutes to migrate shared folders from the source NAS to the destination NAS Importing Local Users or ...

Page 56: ...estination NAS log on to QTS b Go to Control Panel Privilege Users c Click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification mail to newly created users or overwrite duplicate users e On your computer select the user settings file exported from the source NAS For details see Back up the source NAS users or group settings The source ...

Page 57: ...6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remo...

Page 58: ...mber One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibility ...

Page 59: ...rt forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x73AU User Guide Glossary 58 ...

Page 60: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 61: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 62: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 63: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 64: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 65: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 66: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 67: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 68: ...tion against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the use...

Page 69: ...的年限 本产品 可能包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x73AU User Guide Notices 68 ...

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