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c. Verify that the metal connectors are completely inserted into the slot.

d. Carefully press down on the module until the retention clips lock the module into place. 

5. Attach the case cover. 

For details, see 

Attaching the Case Cover

.

6. Power on the device.

7. Verify that the module is recognized by the device.

a. Log on to QuTS hero as administrator.

b. Go to Control Panel > System > System Status > Hardware Information .

c. Check the value for Total memory.

Replacing Expansion Cards

The device supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded

expansion cards purchased from the company website are shipped with the brackets necessary to fit the

device.

Note

A 10GbE network adapter is pre-installed on PCIe 3.0 slot 3.

Slot 3 provides the width of PCIe 3.0 x8 when slot 2 is not in use, and provides the width of

PCIe 3.0 x4 when slot 2 is in use.

Warning

Moving fan blades: Keep your hands and other body parts away from moving fan

blades.

TS-h1886XU-RP User Guide

Installation and Configuration   

25

Summary of Contents for TS-h1886XU-RP-R2

Page 1: ...TS h1886XU RP R2 User Guide Document Version 2 25 03 2022...

Page 2: ...Installation 17 Replacing Memory Modules 23 Replacing Expansion Cards 25 Hot Swapping Redundant Power Supply Units 28 Rail Kits 30 Expansion Unit Installation 30 QuTS hero Installation 34 Installing...

Page 3: ...NAPcloud 50 myQNAPcloud Link 50 Qfinder Pro 50 QNAP ID 50 QuTS hero 50 8 Notices Limited Warranty 51 Disclaimer 51 GNU Public License 51 CE Notice 59 FCC Notice 59 VCCI Notice 60 BSMI Notice 60 SJ T 1...

Page 4: ...s This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document Con...

Page 5: ...unit Hardware Specifications Warning If your QNAP product has hardware defects return the product to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or pe...

Page 6: ...rive bays 12 x 3 5 inch SATA 6 Gbps 6 x 2 5 inch SATA 6 Gbps Tip The drive bays are backward compatible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inc...

Page 7: ...and expansion cards go to https www qnap com compatibility USB ports 2 x USB 3 2 Gen 1 Type A Interface Buttons Power Reset Dimensions Form factor 2U Rackmount Dimensions H x W x D 88 3 x 482 x 549 7...

Page 8: ...ature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip For the list of compatible drive models and expansion cards go to https...

Page 9: ...ion unit LED 3 Status LED Rear Panel No Component No Component 1 USB 3 2 Gen 1 Type A ports 4 Power supply unit 2 2 PCIe low profile covers 5 Tool port Note This port is only for engineering purposes...

Page 10: ...tions No Component Specifications No Component Specifications 1 Ethernet port 3 2 5GbE RJ45 4 Ethernet port 5 10GbE SFP 2 Ethernet port 1 2 5GbE RJ45 5 Ethernet port 2 2 5GbE RJ45 3 Ethernet port 6 10...

Page 11: ...Ethernet speed LED 6 Drive activity LED System Board No Component No Component 1 Memory slot 1 5 PCIe slot 3 PCIe 3 0 x4 or x8 x8 slot Note A 10GbE SFP SmartNIC card is pre installed in this PCIe slot...

Page 12: ...forming any operations General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qual...

Page 13: ...al battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of used batteries properly according to local regulatio...

Page 14: ...S on a rack 3 Verify that the intake vents on the bottom of the case are unobstructed 4 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Instal...

Page 15: ...lectrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other...

Page 16: ...e cover back c Lift the cover off the NAS Attaching the Case Cover Warning Observe electrostatic discharge ESD procedures to avoid damage to components TS h1886XU RP User Guide Installation and Config...

Page 17: ...way from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Place the cover on the NAS 2 Slide the cover forward 3 Tighten the screws TS...

Page 18: ...ves on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other...

Page 19: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 20: ...charge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away...

Page 21: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 22: ...a on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components K...

Page 23: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS h1886XU...

Page 24: ...ules in pairs Ensure all slots use the same memory modules Install the pairs in sequence and follow the assigned slots for each pair When installing one module install the memory in slot 1 When instal...

Page 25: ...se Cover 3 Remove an existing module a Push the retention clips outward simultaneously to release the module Warning Attempting to remove a module that is not completely released may damage the module...

Page 26: ...Check the value for Total memory Replacing Expansion Cards The device supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company...

Page 27: ...ving the Case Cover Warning To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them 5 Remove the existing expansi...

Page 28: ...using the same screws d Verify that the bracket does not move 7 Optional Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS h1886XU RP User G...

Page 29: ...S may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power off the...

Page 30: ...ctrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QuTS hero as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Cl...

Page 31: ...ps www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories REXP 1620U RP Uses a SAS 12 Gbps SFF 8644 interface Supports SAS SATA HDD SSD SAS 12G2E storage expansi...

Page 32: ...upports SATA HDD SDD USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD TR 004U USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3...

Page 33: ...onnect the device to SAS expansion units a storage expansion card must be installed in the device For required accessories details see Expansion Unit Installation 1 Power off the NAS 2 Install a host...

Page 34: ...n Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units To connect the device to USB expansion units USB Type A to USB Type C cables or USB...

Page 35: ...ion The TS h1886XU RP R2 uses the QNAP QuTS hero operating system You can install QuTS hero using any of the following methods Method Description Requirements Qfinder Pro installation Recommended If t...

Page 36: ...Note You can revert to QTS operating system anytime For details see QuTS hero user guide 1 Power on the device 2 Connect the device to your local area network 3 Run Qfinder Pro on a computer that is...

Page 37: ...e date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 10 Click Next The Configure the network settings screen appea...

Page 38: ...n the web page to specify the Cloud Key on the NAS The installation wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete...

Page 39: ...14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports a...

Page 40: ...QuTS hero 21 Click Confirm QuTS hero is installed 22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configuations and settings For details see QuTS h...

Page 41: ...thout special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password will be 00089BF61575 Tip You can find the first MAC address using Qfinder Pro A label attache...

Page 42: ...do not force exit the application Red The drive is invalid The disk volume has reached its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad se...

Page 43: ...An expansion unit is connected Off No JBOD expansion unit has been detected 10 Gigabit Ethernet SFP link Green The network connection is operating at 10 Gbps Off There is no network connection 10 Gig...

Page 44: ...shes orange The temperature is too high The power is too strong The current is too high The fan is too slow Orange for a few seconds and then off The power supply unit has been disconnected from a pow...

Page 45: ...l has reached full capacity A storage pool status error occurred The shared folder is about to reach its full capacity The shared folder has reached its full capacity A shared folder status error occu...

Page 46: ...nd QuTS hero NAS is not supported Warning Migrating drives between QTS NAS and QuTS hero NAS can cause data corruption The destination NAS must have sufficient free drive bays to accommodate all the d...

Page 47: ...ted Warning QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications m...

Page 48: ...ll source NAS drives onto the destination NAS drive trays b Insert the drive trays into the destination NAS 4 Power on the destination NAS 5 Log on to QuTS hero as an administrator on the destination...

Page 49: ...napshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the device 6 W...

Page 50: ...o member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Triple Mirror Yes Multiple of 3 For example 3 6 9 12 disks and so forth...

Page 51: ...ternet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you t...

Page 52: ...QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclai...

Page 53: ...his version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of...

Page 54: ...work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is...

Page 55: ...e extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and...

Page 56: ...cation has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of p...

Page 57: ...where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either w...

Page 58: ...graphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringe...

Page 59: ...er version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program does...

Page 60: ...terference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are...

Page 61: ...CCI Notice A VCCI A BSMI Notice SJ T 11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 TS h1886XU RP User Guide Notices 6...

Page 62: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS h1886XU RP User Guide Notices 61...

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