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Component

TS-983XU

TS-983XU-RP

Rail compatibility

RAIL-B02

Note

• Rail kits are not included with the

NAS and must be purchased
separately. For details, contact an
authorized reseller or go to 

http://

shop.qnap.com

.

• Information on rail kit installation can

be found in the installation guide
included in the rail kit package.

Power supply unit

• TS-983XU: 250W, 100-240V AC, 50/60Hz

• TS-983XU-RP: 2 x 300W, 100-240V AC,

50/60Hz

Warning

To reduce the risk of fire or electric
shock, ensure that you only connect the
power cord to a properly grounded
electrical outlet.

System battery

CR2032 lithium battery (3V, 225 mAh)

Warning

To avoid potential battery explosion,
causing injury or damage to
components, ensure that you replace
the existing battery with a battery of the
same type.

Important

Dispose of used batteries according to
local regulations or the instructions of
the battery manufacturer.

Sound level

• TS-983XU: 32 db(A)

• TS-983XU-RP: 43.3 db(A)

Note

The sound level was tested at a
bystander position, which is within one
meter of the NAS. The test NAS
operated at low speed with the
maximum number of drives installed.

Fans

System: 3 x 40 mm, 12V DC

Warning

To avoid potential injury or damage to
components, do not touch the fans while
the NAS is connected to a power
source.

TS-x83XU User Guide

Product Overview   

6

Summary of Contents for TS- 83XU Series

Page 1: ...TS x83XU TS 983XU TS 983XU RP User Guide Document Version 2 14 02 2019...

Page 2: ...Installation 18 Hot swapping Redundant Power Supplies 20 Installing Expansion Cards 22 Installing Handles 26 Rail Kits 28 Replacing Memory Modules 28 QTS Installation 31 Installing QTS Using Qfinder...

Page 3: ...Limited Warranty 40 Disclaimer 40 BSMI Notice 40 CE Notice 41 FCC Notice 41 GNU Public License 41 SJ T 11364 2006 49 VCCI Notice 49 2...

Page 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Importa...

Page 5: ...arranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Co...

Page 6: ...pre installed on the PCIe slot Gigabit Ethernet ports 2 x GbE RJ45 External I O Ports Expansion Slots PCIe slots 1 x PCIe 3 0 x16 Tip For the list of compatible expansion cards go to https www qnap c...

Page 7: ...let System battery CR2032 lithium battery 3V 225 mAh Warning To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of...

Page 8: ...e the latest specifications go to https www qnap com Package Contents Item Quantity TS x83XU NAS 1 Power cord TS 983XU 1 TS 983XU RP 2 Ethernet cable 2 Screws for 2 5 inch drives TS 983XU TS 983XU RP...

Page 9: ...rt 4 10 GbE SFP 6 PCIe 3 0 slot 1 x16 2 Ethernet port 3 10 GbE SFP 7 Power input 3 Ethernet port 2 GbE RJ45 8 USB 3 1 Gen 2 Type C ports 4 Ethernet port 1 GbE RJ45 9 Reset button 5 USB 3 1 Gen 1 Type...

Page 10: ...hernet port 2 10 GbE SFP 8 Power supply unit 2 4 Ethernet port 1 10 GbE SFP 9 USB 3 1 Gen 2 Type C ports 5 USB 3 1 Gen 1 Type A ports 10 Reset button System Board TS 983XU TS 983XU RP No Component No...

Page 11: ...nstallation Requirements Category Item Environment Room temperature 0 C to 40 C 32 F to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without...

Page 12: ...the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives...

Page 13: ...ing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive and installing QTS deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Po...

Page 14: ...4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS TS x83XU User Guide Installation and Configuration 13...

Page 15: ...to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that...

Page 16: ...4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS TS x83XU User Guide Installation and Configuration 15...

Page 17: ...trostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the top cover a Remove the screws connecting the top cover to the chassis b Lift the top cover up 3 Remove...

Page 18: ...the drive are aligned with the holes on the side of the tray b Attach the screws to lock the drive to the tray 5 Load the tray into the bay a Slide the tray into the drive bay b Attach the screws tha...

Page 19: ...ace the cover on the NAS b Attach the screws connecting the top cover to the chassis 7 Power on the NAS Expansion Unit Installation The TS x83XU supports SAS expansion units TS x83XU User Guide Instal...

Page 20: ...REXP 1210U RP REXP 1220U RP REXP 1610U RP REXP 1620U RP To use SAS expansion units an SAS 12G2E storage expansion card must be installed on the NAS and connected to the expansion units using mini SAS...

Page 21: ...on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Hot swapping Redundant Power Supplies NAS devices with redundant power supp...

Page 22: ...nnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the la...

Page 23: ...e company website are shipped with the brackets necessary to fit all QNAP NAS models Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in se...

Page 24: ...er cord from the electrical outlet 4 Disconnect all cables and external attachments 5 Remove the top cover a Remove the screws connecting the top cover to the chassis b Lift the top cover up 6 Remove...

Page 25: ...e screw that secures the cover to the bracket b Pull the cover away from the slot 8 Install the expansion card a Insert the card into the PCIe slot on the bracket b Attach the screw TS x83XU User Guid...

Page 26: ...t into the PCIe slot on the system board b Attach the screws that secure the bracket to the chassis 10 Attach the top cover a Place the cover on the NAS b Attach the screws connecting the top cover to...

Page 27: ...o better grip and further secure the NAS on a rack Handles on the TS 983XU and TS 983XU RP require manual installation 1 Power off the NAS 2 Install a handle on an angle bracket a Align the openings o...

Page 28: ...s on the left side of the chassis b Ensure the handle faces the same direction as the front panel c Attach the screws to lock the angle bracket to the chassis 4 Install a second handle on the other si...

Page 29: ...ing when replacing memory modules When installing only one module use slot 1 When installing two modules use slots 1 and 3 Ensure that the modules are identical When installing four modules use slots...

Page 30: ...remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module a Align the...

Page 31: ...k the module into place 7 Attach the top cover a Place the cover on the NAS b Attach the screws connecting the top cover to the chassis 8 Connect all cables and external attachments 9 Power on the NAS...

Page 32: ...NAS Log into your myQNAPcloud account Use CloudLink to remotely access your NAS Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using the Cloud Key Computer o...

Page 33: ...A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 16 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS...

Page 34: ...ame with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The passw...

Page 35: ...ngs automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Securit...

Page 36: ...raded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive fai...

Page 37: ...cription Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS...

Page 38: ...RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a ca...

Page 39: ...Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Community Forum http forum qnap com TS x83XU User Guide Troubleshooting 38...

Page 40: ...omplex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder...

Page 41: ...control or safety systems or in nuclear facility applications In no event shall QNAP s liability exceed the price paid for the product from direct indirect special incidental or consequential damages...

Page 42: ...ly to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by QNAP Sy...

Page 43: ...of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on...

Page 44: ...s granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission t...

Page 45: ...permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Conveying Non Source Forms You may convey a covered work in object code f...

Page 46: ...e Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been...

Page 47: ...and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license...

Page 48: ...ense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work...

Page 49: ...different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 16 Disclaimer of Warranty THERE IS NO WARR...

Page 50: ...RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 VCCI Notice A VCCI A TS x83XU User G...

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