QNAP TS-832X Series User Manual Download Page 2

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Contents

About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Installation Requirements............................................................................................................................. 9
Setting Up the NAS.......................................................................................................................................9

3. Installation and Configuration

Hardware Installation.................................................................................................................................. 10

Drive Installation.....................................................................................................................................10
Installing Expansion Cards.....................................................................................................................15
Replacing Memory Modules................................................................................................................... 19

QTS Installation.......................................................................................................................................... 22

Installing QTS Using Qfinder Pro........................................................................................................... 22
Installing QTS Using the Cloud Key....................................................................................................... 24

4. Basic Operations

5. Troubleshooting

6. Glossary

7. Notices

Limited Warranty.........................................................................................................................................32

TS-832X User Guide

Summary of Contents for TS-832X Series

Page 1: ...TS 832X User Guide Document Version 1 07 05 2018 ...

Page 2: ...ling Expansion Cards 15 Replacing Memory Modules 19 QTS Installation 22 Installing QTS Using Qfinder Pro 22 Installing QTS Using the Cloud Key 24 4 Basic Operations Power Button 26 Reset Button 26 USB One Touch Copy Button 26 LEDs 27 Beep Alarm 28 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 29 Hot swapping Failed Drives 29 Recovering Unintentionally Removed Healthy Drive...

Page 3: ...Disclaimer 32 GNU Public License 32 FCC Notice 40 CE Notice 40 SJ T 11364 2006 41 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ...oss caused by unauthorized modifications and installation of unsupported third party applications Component TS 832X Ordering Information Ordering P N TS 832X 2G TS 832X 8G Processor CPU Annapurna Labs Alpine AL 324 quad core ARM Cortex A57 1 7GHz Processor Architecture 64 bit Encryption engine AES 256 Memory Pre installed memory 2 GB RAM 1 x 2 GB DDR4 8 GB RAM 1 x 8 GB DDR4 Use only QNAP memory mo...

Page 6: ...Reset Dimensions Form factor Tower Dimensions H x W x D 188 2 x 329 3 x 279 6 mm 7 41 x 12 96 x 11 01 in Net weight 6 52 kg 14 37 lbs Other Power supply unit 250W 100 240V AC 50 60Hz System battery CR2032 lithium battery 3V 225mAh Warning When replacing the system battery only use the same battery type as the existing one to avoid explosions Fans 2 x 120 mm 12V DC Warning To avoid serious injuries...

Page 7: ...TS 832X NAS 1 AC power adapter 1 Power cord 1 Ethernet cable 2 Screws for 2 5 inch drives 24 Screws for 3 5 inch drives 32 Quick Installation Guide QIG 1 Components Front Panel No Component No Component 1 Drive LEDs 5 USB LED 2 Power button 6 LAN LED 3 USB 3 0 One Touch Copy port 7 Status LED 4 USB One Touch Copy button TS 832X User Guide Product Overview 6 ...

Page 8: ...ower input 6 Gigabit Ethernet RJ45 ports 2 Speaker 7 3 5 mm audio jack 3 Kensington security slot 8 PCIe slots with covers 4 USB 3 0 Type A ports 9 Reset button 5 10 Gigabit Ethernet SFP ports Left Panel TS 832X User Guide Product Overview 7 ...

Page 9: ...No Component No Component 1 PCIe 2 0 x1 slot 2 PCIe 2 0 x2 slot Right Panel No Component No Component 1 Memory slot 1 Drive Numbering TS 832X User Guide Product Overview 8 ...

Page 10: ...ity Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays 3 Connect the...

Page 11: ...2 5 inch hard drives and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the tray handle outward c Pull the tray out 3 Install a drive on the tray a Remove the fas...

Page 12: ... on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive to the tray d Optional Attach the screws to further secure the drive TS 832X User Guide Installation and Configuration 11 ...

Page 13: ...ay a Slide the tray into the drive bay b Push the handle c Slide the lock up 5 Power on the NAS Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Warning TS 832X User Guide Installation and Configuration 12 ...

Page 14: ...edures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the tray handle outward c Pull the tray out 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS 832X User Guide Installation and Configuration 13 ...

Page 15: ...he drive are aligned with the holes on the bottom of the tray c Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle c Slide the lock up TS 832X User Guide Installation and Configuration 14 ...

Page 16: ...SD procedures to avoid damage to components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note...

Page 17: ...t completely detaches from the chassis 6 Remove the PCIe cover a Remove the screw that secures the cover to the chassis b Pull the cover away from the slot 7 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS 832X User Guide Installation and Configuration 16 ...

Page 18: ...ch the QNAP bracket to the card using the same screws d Verify that the bracket does not move 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS 832X User Guide Installation and Configuration 17 ...

Page 19: ...onnects with the chassis b Slide the cover forward c Attach the screws to the back side of the case 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the NAS TS 832X User Guide Installation and Configuration 18 ...

Page 20: ...eath Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Remove the screws that secure the cover to the chassis b Slide the cover back c Pull the cover up until it completely detaches from the chassis 5 Remove an existing mod...

Page 21: ...module that is not completely released may damage the module and the motherboard 6 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot TS 832X User Guide Installation and Configuration 20 ...

Page 22: ...b Slide the cover forward c Attach the screws to the back side of the case 8 Connect all cables and external attachments 9 Connect the power cord to the electrical outlet 10 Power on the NAS 11 Verify that the module is recognized by the NAS TS 832X User Guide Installation and Configuration 21 ...

Page 23: ...do the following Scan the QR code on the NAS Log into your myQNAPcloud account Use CloudLink to remotely access your NAS Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your d...

Page 24: ...s connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 10 Click Next 11 Select Obtain an IP address automatically DHCP 12 Click Next 13 Select the types of devices that you will use to access shared folders on the NAS 14 Click Next 15 Configure the disk settings a Select a volume type b Select the disks that you want to use to create a RAID group c...

Page 25: ...page to complete the installation after creating an account 6 Specify the myQNAPcloud device name for the NAS Note The myQNAPcloud device name is used when remotely accessing the NAS 7 Optional Select CloudLink Note CloudLink allows you to remotely access the NAS without having to configure port forwarding on your router You can remotely access the NAS by logging into QTS or by using mobile apps Y...

Page 26: ...ress automatically DHCP 16 Click Next 17 Select the types of devices that you will use to access shared folders on the NAS 18 Click Next 19 Configure the disk settings a Select a volume type b Select the disks that you want to use to create a RAID group c Optional Select a RAID type Note The Smart Installation Guide automatically selects the optimal RAID type based on the number of the selected di...

Page 27: ...ings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data ...

Page 28: ...e disk volume has reached its full capacity The disk volume is about to reach its full capacity The system fan is not functioning An error occured when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NA...

Page 29: ...opying data to or from the USB device connected to the front USB port Beep Alarm Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long be...

Page 30: ...ions RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the...

Page 31: ...ode or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Commu...

Page 32: ... complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 832X User Guide Glossary 31 ...

Page 33: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 34: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 35: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 36: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 37: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 38: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 39: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 40: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 41: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 42: ...灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 832X User Guide Notices 41 ...

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