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Front Panel

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Status LED

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Drive 3 LED

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LAN LED

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Drive 4 LED

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USB LED

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Power button

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Drive 1 LED

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USB One Touch Copy button

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Drive 2 LED

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USB 3.0 One Touch Copy port

Back Panel

TS-431X User Guide

Product Overview

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Summary of Contents for TS-431X

Page 1: ...TS 431X User Guide Manual Version 2 Published on 02 05 2017 ...

Page 2: ... Modules 14 QTS Installation 23 Installing QTS Using Qfinder Pro 23 Installing QTS Using the Cloud Key 24 4 Basic Operations Power Button 27 Reset Button 27 USB One Touch Copy Button 27 LEDs 28 Beep Alarm 29 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 30 Hot Swapping Failed Drives 30 Recovering Unintentionally Removed Healthy Drives 31 Support and Other Resources 31 6 Gl...

Page 3: ...FCC Notice 41 CE Notice 41 SJ T 11364 2006 42 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ...r software of your QNAP product invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications Component TS 431X Ordering P N TS 431X 2G TS 431X 8G Drive bays 4 x SATA 6Gb s Drive compatibility 3 5 inch hard disk drives 2 5 inch hard disk drives 2 5 inch solid state drives CPU AnnapurnaLabs ...

Page 6: ...mperature 0 to 40 C 32 to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Note Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity TS 431X NAS 1 AC power adapter 1 Power cord 1 Ethernet cable 2 Screws for 3 5 inch drives 16 Screws for 2 5 inch drive...

Page 7: ... No Component 1 Status LED 6 Drive 3 LED 2 LAN LED 7 Drive 4 LED 3 USB LED 8 Power button 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3 0 One Touch Copy port Back Panel TS 431X User Guide Product Overview 6 ...

Page 8: ... button 4 USB 3 0 ports 2 10 gigabit SFP port 5 Power input 3 Gigabit ports 6 Kensington security slot Left Panel Note The image does not include the chassis No Component No Component 1 Memory slot TS 431X User Guide Product Overview 7 ...

Page 9: ... drives go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see Installing 3 5 inch Hard Drives and Installing 2 5 inch Hard Drives or Solid State Drives 3 Connect the power cor...

Page 10: ...6 Log on to QTS TS 431X User Guide Product Overview 9 ...

Page 11: ...and solid state drives All four drive bays support SSD cache acceleration Installing 3 5 inch Hard Drives Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove drive tray a Pull the tray handle forward b Pull the tray out 3 Install a drive on the tray a Place the drive so that the SATA conn...

Page 12: ...4 Load the tray into the drive bay a Slide the drive tray into the drive bay b Push in the handle 5 Power on the NAS TS 431X User Guide Installation and Configuration 11 ...

Page 13: ...mage to components 1 Power off the NAS 2 Remove drive tray a Pull the tray handle forward b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray TS 431X User Guide Installation and Configuration 12 ...

Page 14: ...4 Load the tray into the drive bay a Slide the drive tray into the drive bay b Push in the handle 5 Power on the NAS TS 431X User Guide Installation and Configuration 13 ...

Page 15: ...tions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Unplug the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the drive trays a Pull the tray handle forward b Pull the tray out Important Remember the number of each drive The drive trays will need to be returne...

Page 16: ...he NAS on its left side c Slide the case cover to the right so that the triangle aligns with the unlock icon d Pull the case cover up until it completely detaches from the chassis 6 Remove the top and bottom screws on the back of the NAS TS 431X User Guide Installation and Configuration 15 ...

Page 17: ...7 Place the NAS on its left side 8 Remove the 6 screws that connect the drive tray chassis to the NAS TS 431X User Guide Installation and Configuration 16 ...

Page 18: ...9 Carefully remove the drive tray chassis 10 Remove an existing module a Push the retention clips outward simultaneously to release the module TS 431X User Guide Installation and Configuration 17 ...

Page 19: ...ly released may damage the module and the motherboard c Hold the module by the edges and then carefully slide it out of the slot Warning Do not touch the components particularly the metal connectors Do not bend the module 11 Install a new module a Align the notch with the ridge in the slot TS 431X User Guide Installation and Configuration 18 ...

Page 20: ...ention clips lock the module into place 12 Place the drive tray chassis onto the NAS a Line up the SATA connector on the drive tray chassis to the SATA socket on the motherboard b Carefully insert the SATA connector into the SATA socket 13 Attach the 6 screws that connect the drive tray chassis to the NAS TS 431X User Guide Installation and Configuration 19 ...

Page 21: ...14 Attach the top and bottom screws on the back of the NAS TS 431X User Guide Installation and Configuration 20 ...

Page 22: ...con on the case cover with the unlock icon on the chassis c Slide the case cover onto the chassis d Slide the case cover to the left so that the triangle aligns with the lock icon e Attach the screws to the back side of the case TS 431X User Guide Installation and Configuration 21 ...

Page 23: ... b Push in the handle 17 Connect all cables and external attachments 18 Power on the NAS 19 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information TS 431X User Guide Installation and Configuration 22 ...

Page 24: ...d For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network To downloa...

Page 25: ...ears 14 Select Configure disks later For details on configuring disks see the Storage Manager section of the QTS User Guide 15 Click Next The Enable multimedia functions screen appears 16 Select No Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Manager For details on enabling multimedia functions on QTS see the System Administ...

Page 26: ...s 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 11 Click Next The Set the date and time screen appears 12 Specify the time zone date and time Tip QNAP reco...

Page 27: ...r For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 21 Click Next The Summary screen appears 22 Review the settings 23 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 24 Click Confirm QTS is installed TS 431X User Guide Installation and Configuration 26 ...

Page 28: ...admin TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 10 seconds The default fa...

Page 29: ... Level Migration is in progress Red The drive is invalid The disk volume has reached its full capacity The disk volume is about to reach its full capacity The system fan is not functioning An error occured when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Ha...

Page 30: ...opying data to or from the USB device connected to the front USB port Beep Alarm Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long be...

Page 31: ...ns RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the f...

Page 32: ...de or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Help Desk http helpdesk qnap com Downloads http download qnap com Commu...

Page 33: ... complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 431X User Guide Glossary 32 ...

Page 34: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 35: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 36: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 37: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 38: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 39: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 40: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 41: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 42: ...the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following mea...

Page 43: ...含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 431X User Guide Notices 42 ...

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