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QNAP TES-85U Series, Hardware User Manual

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36 

7.2  Redundant Power Supply Mode 
 
If two power supply units (PSU) have been installed on the NAS, both PSUs will supply 
power to the NAS. Redundant Power Supply Mode is a feature that will alert users of a PSU 
failure or power interruption. The NAS will beep and log an error message in the “System 
Logs”.  Redundant Power Supply Mode can be enabled in QES/QTS under “Control Panel” > 
“System Settings” > “Hardware” > “General” > “Enable Redundant Power Supply Mode”. It 
is not recommended for uses to enable this feature for only one PSU. This function is 
disabled by default. 
 

 

 

WARNING: RISK OF ELECTRIC SHOCK 

The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT 
touch these parts to avoid the risk of electric shock to the maintenance operator. 

 

 

Summary of Contents for TES-85U Series

Page 1: ...QNAP Turbo NAS TES x85U Series Hardware User Manual 2018 QNAP Systems Inc All Rights Reserved ...

Page 2: ...n functions dedicated to specific models All features functionality and other product specifications are subject to change without prior notice or obligation Information presented is subject to change without notice No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or otherwise without ...

Page 3: ...l accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Note Back up your system periodically to avoid any potential data loss QNAP disclaims any responsibility of all sorts of data loss or ...

Page 4: ...ned to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful in...

Page 5: ...his equipment must be only located where both of the following apply Only authorized and knowledgeable personnel can access the equipment Access to the equipment is restricted through the use of lock and key or other means of security and this access is controlled by those in charge of the location ...

Page 6: ...uctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage disk damage or product damage ...

Page 7: ...4 Upgrade Memory on QNAP Turbo NAS RAM Module Installation 19 Chapter 5 Expansion Card Installation 23 Chapter 6 Install and Hot swap Hard Drives 26 6 1 HARD DRIVE BAY NUMBERING 26 6 2 INSTALL HARD DRIVES 28 6 3 RAID RECOVERY HOT SWAP HARD DRIVES 30 6 4 RAID RECOVERY ACCIDENTALLY REMOVAL OF HEALTHY HARD DRIVE QTS 32 Chapter 7 Install Power Supply Unit and Redundant Power Supply Mode 34 Technical S...

Page 8: ...AS near any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the local power supply company for the information 10 Do not place any object on the power cord 11 Do not attempt to repair the NAS in any occasions Improper disassembly of the product may expose the...

Page 9: ...1885U D1531 64G CPU Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 4GB USB DOM 4GB USB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 12 6 12 6 PCIe slots 4 4 TES 1885U D1531 16GR TES 1885U D1531 32GR CPU Intel Xeon 6 core P...

Page 10: ...21 16GR CPU Intel Xeon Processor D 1521 4 core 2 4 GHz Intel Xeon Processor D 1521 4 core 2 4 GHz Memory 8 GB ECC RAM 4 GB RDIMM x 2 16 GB ECC RAM 8 GB RDIMM x 2 Flash Memory 4GB DOM 4GB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 12 6 12 6 PCIe slots 4 4 TES 1885U D1521 32GR CPU Intel Xeon Processor D 1521 4 core 2 4 GHz Memory 32 GB ECC RAM 8 GB RDIM...

Page 11: ...eon 8 core Processor D 1548 12M Cache 2 0 GHz Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 4GB USB DOM 4GB USB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 24 6 24 6 PCIe slots 4 4 ...

Page 12: ...s 24 6 24 6 PCIe slots 4 4 TES 3085U D1548 128GR CPU Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 128GB ECC DDR4 RAM RDIMM Flash Memory 4GB USB DOM CPU Replaceable No Memory Replaceable Yes Long DIMM slots 4 Hard drive slots 24 6 PCIe slots 4 TES 3085U D1531 16GR TES 3085U D1531 32GR CPU Intel Xeon Processor D 1531 6 core 2 2 GHz Intel Xeon Processor D 1531 6 core 2 2 GHz Memory 16 ...

Page 13: ...C RAM 8 GB RDIMM x 2 Flash Memory 4GB DOM CPU Replaceable No Memory Replaceable Yes Long DIMM slots 4 Hard drive slots 24 6 PCIe slots 4 Chapter 2 Power Button and Reset Button Behavior Power button Press to turn on or turn off System Power button Turn on Power button Hardware turn off Power button Force turn off All models Press once 1 5 sec 5 sec ...

Page 14: ...er System Port 8080 system service port Security Level Low Allow all connections VLAN will be disabled Service binding All the NAS services run on all available network interfaces Advanced system reset 10 sec Press the reset button for 10 seconds you will hear two beeps at the third and the tenth seconds The NAS will reset all the system settings to default as it does by web based system reset in ...

Page 15: ...e the system status and information When the NAS is turned on check the following items to make sure the system status is normal Note that the following LED information is applicable only when users have properly installed the hard drive and connected the NAS to the network and the power supply ...

Page 16: ...lid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The system fan is out of function 5 An error occurs when accessing read write the disk data 6 A bad sector is detected on the hard drive 7 The NAS is in degraded read only mode 2 member drives fail in a RAID 5 or RAID 6 configuration the disk data can still be read 8 Hardware self test error Flashes red eve...

Page 17: ...rocess Flashes orange The NAS is connected to the network Storage Expansion Port Status Orange Off No expansion enclosures are detected Orange Expansion enclosures are detected HDD Red Green Flashes red The NAS is being accessed from the network Red A hard drive read write error occurs Flashes green The disk data is being accessed Green The hard drive can be accessed ...

Page 18: ...eset the NAS 4 The system firmware has been updated Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The disk volume is going to be full 2 The disk volume has reached its full capacity 3 The hard drives on the NAS are in degraded mode 4 The user starts the hard drive rebuilding process 5 A hard drive is plugged in or out 1 1 The NAS is turned off by force shu...

Page 19: ...AS before installing To determine how much memory is currently in the system log into QES QTS as administrator and go to Control Panel System Settings System Status to open the System Status window Under System Information check for System memory or Total memory Carefully follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and an...

Page 20: ... 5 Pull the handle outwards to remove the motherboard drawer 6 Unlock the RAM slot by pressing down on the retention clamps on the sides of the RAM slot If replacing RAM remove existing module from socket ...

Page 21: ...the module ii Line up the notch on the RAM to the break in the slot Ensure that first RAM module is inserted into slot 1 see below for slot positioning iii Set the stick into the slot and apply equal pressure onto both ends of the stick until the clamps on the side click and fully lock the RAM in ...

Page 22: ...he handle 9 Reconnect all cables back into the NAS 10 Power on NAS 11 To verify that the memory module is installed correctly and is recognized by the operating system log into QES QTS as administrator and go to Control Panel System Settings System Status System Information and check for System memory or Total memory ...

Page 23: ...e PCIe expansion slots so that users can add functionality to their NAS Refer to the compatibility list at http qnap com compatibility Follow the steps below to install add in card 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Before opening the NAS wear an antistatic wrist strap and connect the croco...

Page 24: ...24 5 Pull the handle outwards to remove the motherboard drawer 6 Remove screw from the expansion slot cover and detach cover ...

Page 25: ...e slot Fully insert the expansion card to the expansion slot Fasten screw to lock in card 8 Slide the motherboard drawer back into the NAS and pull the handle up to close enclosure and insert screws on the handle 9 Reconnect all cables back into the NAS 10 Power on NAS ...

Page 26: ...r data loss due to misuse or improper installation of hard disks Note when a hard drive is installed in a QNAP NAS for the first time the hard drive will be automatically formatted and all the data on disk will be cleared For information on QTS NAS migration go to docs qnap com and check Migrating from Old NAS section 6 1 Hard Drive Bay Numbering Identify the hard drive position in the diagram bel...

Page 27: ...ront bay numbering 4 TES 3085U rear bay numbering The TES x85U series uses hard drive bays 1 4 on the front or the back of the unit to store the QES operating system The user will have the option to select the front or back drives for the operating system during QES quick setup The QTS operation system is stored across all drive members in the NAS Note TES x85U series supports either the QES or QT...

Page 28: ... No No Supports 2 5 inch SAS SATA Hard Drives Yes No Supports 2 5 inch SSD Yes Yes Supports Hot swapping Hard Drives RAID 1 or above Yes Yes 6 2 Install Hard Drives To install hard drives in NAS follow the steps below 1 Unlock drive tray and remove from enclosure ...

Page 29: ...29 2 Install a 3 5 or 2 5 disk drive to the tray 3 Insert the drive tray into the NAS close and lock the latch ...

Page 30: ...n See section 6 2 for detailed instructions on how to install a new drive One drive each in the RAID 1 pair QES only Follow instructions below for hot swapping 1 Log into QES QTS as administrator and check the storage pool status in Storage Manager Storage Storage Space There will be a list of all available storage pools 2 If one drive fails in RAID 1 5 up to two drives fail in RAID 6 RAID 10 Trip...

Page 31: ...t for two beeps after removing the faulty hard drive before inserting replacement drive into NAS The NAS should also beep twice after replacement hard drive is installed 8 The volume should automatically rebuild Go to Storage Manager Storage Storage Space to confirm ...

Page 32: ...s that will need to be replaced after recovery 2 Log into QTS as administrator and go to Storage Manager Storage Storage Space 3 Double click on the affected Storage Pool to open the Storage Pool Management window 4 In the Storage Pool Management window click on the Manage button and select Recover The process should take about 60 seconds for QTS to complete When recovery is completed the RAID gro...

Page 33: ...mmediate data backup hard drive replacement RAID crash 2 hard drives fail RAID crash RAID crash The chart below describes the events of an error when using RAID 6 RAID 6 Minimum 4 Disks QTS Standard One or two drives drive fail Degraded mode may still read and write Degraded mode may still read and write Two drives fail and there are bad sectors found in the other drive s Read only protect mode fo...

Page 34: ...lace Power Supply Unit To replace a failed power supply unit on the TES x85U series follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Firmly press and hold the orange button on back of PSU towards the black handle Pull out power supply by pulling black handle ...

Page 35: ...35 4 Insert new power supply into NAS 5 Connect the power adaptor and cables to the NAS 6 Power on NAS ...

Page 36: ... message in the System Logs Redundant Power Supply Mode can be enabled in QES QTS under Control Panel System Settings Hardware General Enable Redundant Power Supply Mode It is not recommended for uses to enable this feature for only one PSU This function is disabled by default WARNING RISK OF ELECTRIC SHOCK The connectors on the back panel bracketed parts below contain high voltage Do NOT touch th...

Page 37: ... instant messenger Online Support http www qnap com Forum http forum qnap com Technical Support in the USA and Canada Online Support helpdesk qnap com TEL 1 909 595 2782 3 Address 168 University Parkway Pomona CA 91768 Service Hours 06 00 18 00 GMT 8 08 00 Pacific Time Monday to Friday ...

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Page 39: ...ry program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid the special danger that patents applied to a free program could make it effectively proprietary To prevent this the GPL assures that patents cannot be used to render the program non free The precise te...

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Page 42: ...d on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also meet all of these conditions a The work must carry prominent notices stating that you modified it and giving a relevant date b The work must carry prominent notices stating that it is released under this License and any conditions added under section 7...

Page 43: ...e interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is allowed only occasionally and noncommercially and only if you received the ...

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