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QNAP TES-85U Series, Hardware User Manual

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QNAP TES-85U Series Hardware User Manual Download Page 11

 

11 

Long-DIMM slots 

4 

Hard drive slots 

12+6 

PCIe slots 

4 

 
 

 

TES-3085U-D1548-32G 

TES-3085U-D1548-64G 

CPU 

Intel® Xeon® 8-core Processor 

D-1548 (12M Cache, 2.0 GHz) 

Intel® Xeon® 8-core Processor 

D-1548 (12M Cache, 2.0 GHz) 

Memory 

32GB Non-ECC DDR4 RAM UDIMM 64GB Non-ECC DDR4 RAM UDIMM 

Flash Memory 

4GB (USB DOM) 

4GB (USB DOM) 

CPU Replaceable 

No 

No 

Memory 

Replaceable 

Yes 

Yes 

Long-DIMM slots 

4 

4 

Hard drive slots 

24+6 

24+6 

PCIe slots 

4 

4 

 
 

 

Summary of Contents for TES-85U Series

Page 1: ...QNAP Turbo NAS TES x85U Series Hardware User Manual 2018 QNAP Systems Inc All Rights Reserved ...

Page 2: ...n functions dedicated to specific models All features functionality and other product specifications are subject to change without prior notice or obligation Information presented is subject to change without notice No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or otherwise without ...

Page 3: ...l accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Note Back up your system periodically to avoid any potential data loss QNAP disclaims any responsibility of all sorts of data loss or ...

Page 4: ...ned to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful in...

Page 5: ...his equipment must be only located where both of the following apply Only authorized and knowledgeable personnel can access the equipment Access to the equipment is restricted through the use of lock and key or other means of security and this access is controlled by those in charge of the location ...

Page 6: ...uctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage disk damage or product damage ...

Page 7: ...4 Upgrade Memory on QNAP Turbo NAS RAM Module Installation 19 Chapter 5 Expansion Card Installation 23 Chapter 6 Install and Hot swap Hard Drives 26 6 1 HARD DRIVE BAY NUMBERING 26 6 2 INSTALL HARD DRIVES 28 6 3 RAID RECOVERY HOT SWAP HARD DRIVES 30 6 4 RAID RECOVERY ACCIDENTALLY REMOVAL OF HEALTHY HARD DRIVE QTS 32 Chapter 7 Install Power Supply Unit and Redundant Power Supply Mode 34 Technical S...

Page 8: ...AS near any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the local power supply company for the information 10 Do not place any object on the power cord 11 Do not attempt to repair the NAS in any occasions Improper disassembly of the product may expose the...

Page 9: ...1885U D1531 64G CPU Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 4GB USB DOM 4GB USB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 12 6 12 6 PCIe slots 4 4 TES 1885U D1531 16GR TES 1885U D1531 32GR CPU Intel Xeon 6 core P...

Page 10: ...21 16GR CPU Intel Xeon Processor D 1521 4 core 2 4 GHz Intel Xeon Processor D 1521 4 core 2 4 GHz Memory 8 GB ECC RAM 4 GB RDIMM x 2 16 GB ECC RAM 8 GB RDIMM x 2 Flash Memory 4GB DOM 4GB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 12 6 12 6 PCIe slots 4 4 TES 1885U D1521 32GR CPU Intel Xeon Processor D 1521 4 core 2 4 GHz Memory 32 GB ECC RAM 8 GB RDIM...

Page 11: ...eon 8 core Processor D 1548 12M Cache 2 0 GHz Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 4GB USB DOM 4GB USB DOM CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 24 6 24 6 PCIe slots 4 4 ...

Page 12: ...s 24 6 24 6 PCIe slots 4 4 TES 3085U D1548 128GR CPU Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 128GB ECC DDR4 RAM RDIMM Flash Memory 4GB USB DOM CPU Replaceable No Memory Replaceable Yes Long DIMM slots 4 Hard drive slots 24 6 PCIe slots 4 TES 3085U D1531 16GR TES 3085U D1531 32GR CPU Intel Xeon Processor D 1531 6 core 2 2 GHz Intel Xeon Processor D 1531 6 core 2 2 GHz Memory 16 ...

Page 13: ...C RAM 8 GB RDIMM x 2 Flash Memory 4GB DOM CPU Replaceable No Memory Replaceable Yes Long DIMM slots 4 Hard drive slots 24 6 PCIe slots 4 Chapter 2 Power Button and Reset Button Behavior Power button Press to turn on or turn off System Power button Turn on Power button Hardware turn off Power button Force turn off All models Press once 1 5 sec 5 sec ...

Page 14: ...er System Port 8080 system service port Security Level Low Allow all connections VLAN will be disabled Service binding All the NAS services run on all available network interfaces Advanced system reset 10 sec Press the reset button for 10 seconds you will hear two beeps at the third and the tenth seconds The NAS will reset all the system settings to default as it does by web based system reset in ...

Page 15: ...e the system status and information When the NAS is turned on check the following items to make sure the system status is normal Note that the following LED information is applicable only when users have properly installed the hard drive and connected the NAS to the network and the power supply ...

Page 16: ...lid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The system fan is out of function 5 An error occurs when accessing read write the disk data 6 A bad sector is detected on the hard drive 7 The NAS is in degraded read only mode 2 member drives fail in a RAID 5 or RAID 6 configuration the disk data can still be read 8 Hardware self test error Flashes red eve...

Page 17: ...rocess Flashes orange The NAS is connected to the network Storage Expansion Port Status Orange Off No expansion enclosures are detected Orange Expansion enclosures are detected HDD Red Green Flashes red The NAS is being accessed from the network Red A hard drive read write error occurs Flashes green The disk data is being accessed Green The hard drive can be accessed ...

Page 18: ...eset the NAS 4 The system firmware has been updated Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The disk volume is going to be full 2 The disk volume has reached its full capacity 3 The hard drives on the NAS are in degraded mode 4 The user starts the hard drive rebuilding process 5 A hard drive is plugged in or out 1 1 The NAS is turned off by force shu...

Page 19: ...AS before installing To determine how much memory is currently in the system log into QES QTS as administrator and go to Control Panel System Settings System Status to open the System Status window Under System Information check for System memory or Total memory Carefully follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and an...

Page 20: ... 5 Pull the handle outwards to remove the motherboard drawer 6 Unlock the RAM slot by pressing down on the retention clamps on the sides of the RAM slot If replacing RAM remove existing module from socket ...

Page 21: ...the module ii Line up the notch on the RAM to the break in the slot Ensure that first RAM module is inserted into slot 1 see below for slot positioning iii Set the stick into the slot and apply equal pressure onto both ends of the stick until the clamps on the side click and fully lock the RAM in ...

Page 22: ...he handle 9 Reconnect all cables back into the NAS 10 Power on NAS 11 To verify that the memory module is installed correctly and is recognized by the operating system log into QES QTS as administrator and go to Control Panel System Settings System Status System Information and check for System memory or Total memory ...

Page 23: ...e PCIe expansion slots so that users can add functionality to their NAS Refer to the compatibility list at http qnap com compatibility Follow the steps below to install add in card 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Before opening the NAS wear an antistatic wrist strap and connect the croco...

Page 24: ...24 5 Pull the handle outwards to remove the motherboard drawer 6 Remove screw from the expansion slot cover and detach cover ...

Page 25: ...e slot Fully insert the expansion card to the expansion slot Fasten screw to lock in card 8 Slide the motherboard drawer back into the NAS and pull the handle up to close enclosure and insert screws on the handle 9 Reconnect all cables back into the NAS 10 Power on NAS ...

Page 26: ...r data loss due to misuse or improper installation of hard disks Note when a hard drive is installed in a QNAP NAS for the first time the hard drive will be automatically formatted and all the data on disk will be cleared For information on QTS NAS migration go to docs qnap com and check Migrating from Old NAS section 6 1 Hard Drive Bay Numbering Identify the hard drive position in the diagram bel...

Page 27: ...ront bay numbering 4 TES 3085U rear bay numbering The TES x85U series uses hard drive bays 1 4 on the front or the back of the unit to store the QES operating system The user will have the option to select the front or back drives for the operating system during QES quick setup The QTS operation system is stored across all drive members in the NAS Note TES x85U series supports either the QES or QT...

Page 28: ... No No Supports 2 5 inch SAS SATA Hard Drives Yes No Supports 2 5 inch SSD Yes Yes Supports Hot swapping Hard Drives RAID 1 or above Yes Yes 6 2 Install Hard Drives To install hard drives in NAS follow the steps below 1 Unlock drive tray and remove from enclosure ...

Page 29: ...29 2 Install a 3 5 or 2 5 disk drive to the tray 3 Insert the drive tray into the NAS close and lock the latch ...

Page 30: ...n See section 6 2 for detailed instructions on how to install a new drive One drive each in the RAID 1 pair QES only Follow instructions below for hot swapping 1 Log into QES QTS as administrator and check the storage pool status in Storage Manager Storage Storage Space There will be a list of all available storage pools 2 If one drive fails in RAID 1 5 up to two drives fail in RAID 6 RAID 10 Trip...

Page 31: ...t for two beeps after removing the faulty hard drive before inserting replacement drive into NAS The NAS should also beep twice after replacement hard drive is installed 8 The volume should automatically rebuild Go to Storage Manager Storage Storage Space to confirm ...

Page 32: ...s that will need to be replaced after recovery 2 Log into QTS as administrator and go to Storage Manager Storage Storage Space 3 Double click on the affected Storage Pool to open the Storage Pool Management window 4 In the Storage Pool Management window click on the Manage button and select Recover The process should take about 60 seconds for QTS to complete When recovery is completed the RAID gro...

Page 33: ...mmediate data backup hard drive replacement RAID crash 2 hard drives fail RAID crash RAID crash The chart below describes the events of an error when using RAID 6 RAID 6 Minimum 4 Disks QTS Standard One or two drives drive fail Degraded mode may still read and write Degraded mode may still read and write Two drives fail and there are bad sectors found in the other drive s Read only protect mode fo...

Page 34: ...lace Power Supply Unit To replace a failed power supply unit on the TES x85U series follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Firmly press and hold the orange button on back of PSU towards the black handle Pull out power supply by pulling black handle ...

Page 35: ...35 4 Insert new power supply into NAS 5 Connect the power adaptor and cables to the NAS 6 Power on NAS ...

Page 36: ... message in the System Logs Redundant Power Supply Mode can be enabled in QES QTS under Control Panel System Settings Hardware General Enable Redundant Power Supply Mode It is not recommended for uses to enable this feature for only one PSU This function is disabled by default WARNING RISK OF ELECTRIC SHOCK The connectors on the back panel bracketed parts below contain high voltage Do NOT touch th...

Page 37: ... instant messenger Online Support http www qnap com Forum http forum qnap com Technical Support in the USA and Canada Online Support helpdesk qnap com TEL 1 909 595 2782 3 Address 168 University Parkway Pomona CA 91768 Service Hours 06 00 18 00 GMT 8 08 00 Pacific Time Monday to Friday ...

Page 38: ...freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to prevent others from deny...

Page 39: ...ry program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid the special danger that patents applied to a free program could make it effectively proprietary To prevent this the GPL assures that patents cannot be used to render the program non free The precise te...

Page 40: ...em in the list meets this criterion 1 Source Code The source code for a work means the preferred form of the work for making modifications to it Object code means any non source form of a work A Standard Interface means an interface that either is an official standard defined by a recognized standards body or in the case of interfaces specified for a particular programming language one that is wid...

Page 41: ...by this License only if the output given its content constitutes a covered work This License acknowledges your rights of fair use or other equivalent as provided by copyright law You may make run and propagate covered works that you do not convey without conditions so long as your license otherwise remains in force You may convey covered works to others for the sole purpose of having them make mod...

Page 42: ...d on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also meet all of these conditions a The work must carry prominent notices stating that you modified it and giving a relevant date b The work must carry prominent notices stating that it is released under this License and any conditions added under section 7...

Page 43: ...e interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is allowed only occasionally and noncommercially and only if you received the ...

Page 44: ...nformation must suffice to ensure that the continued functioning of the modified object code is in no case prevented or interfered with solely because modification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is tr...

Page 45: ...or can give appropriate copyright permission Notwithstanding any other provision of this License for material you add to a covered work you may if authorized by the copyright holders of that material supplement the terms of this License with terms a Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License or b Requiring preservation of specified r...

Page 46: ...y terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless and until the copyright holder explicitly and finally terminates your license and b permanently if the copyright holder fails to notify yo...

Page 47: ...s paragraph plus a right to possession of the Corresponding Source of the work from the predecessor in interest if the predecessor has it or can get it with reasonable efforts You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License For example you may not impose a license fee royalty or other charge for exercise of rights granted under this ...

Page 48: ...t for the patent license your conveying the covered work in a country or your recipient s use of the covered work in a country would infringe one or more identifiable patents in that country that you have reason to believe are valid If pursuant to or in connection with a single transaction or arrangement you convey or propagate by procuring conveyance of a covered work and grant a patent license t...

Page 49: ...rmission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work and to convey the resulting work The terms of this License will continue to apply to the part which is the covered work but the special requirements of the GNU Affero General Public License section 13 concerning interaction through a network will ap...

Page 50: ...RVICING REPAIR OR CORRECTION 16 Limitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LI...

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