5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro and myQNAPcloud to Locate the Device
If Qfinder Pro or myQNAPcloud is unable to locate the device during QNE installation, the drives or data may
be faulty.
1.
Power off the device.
2.
Remove all drives.
3.
Power on the device.
4.
Locate the device using Qfinder Pro.
5.
Reinsert the drives.
6.
Continue with the QNE installation.
Support and Other Resources
QNAP provides the following resources:
Resource
URL
Documentation
https://download.qnap.com
Compatibility List
https://www.qnap.com/compatibility
Expansion Unit Compatibility
http://www.qnap.com/go/compatibility-expansion
Service Portal
https://service.qnap.com
Product Support Status
https://www.qnap.com/en/product/eol.php
Downloads
https://download.qnap.com
Community Forum
https://forum.qnap.com
QNAP Accessories Store
https://shop.qnap.com
QuCPE-701x User Guide
Troubleshooting
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Summary of Contents for QuCPE-701 Series
Page 1: ...QuCPE 701x QuCPE 7010 QuCPE 7012 User Guide Document Version 4 07 07 2021 ...
Page 3: ...VCCI Notice 41 BSMI Notice 42 SJ T 11364 2006 42 2 ...
Page 21: ...b Pull the cover away from the slot QuCPE 701x User Guide Installation and Configuration 20 ...
Page 23: ...c Attach the screws QuCPE 701x User Guide Installation and Configuration 22 ...