QMS QMS 4525 User Manual Download Page 105

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Clearing Paper
Jams

6-5

Troubleshooting

Duplex Unit Paper Jams

A paper jam can occur in the duplex unit at any one of the following
locations:

Duplex unit

Duplex unit return path

Under the manual feed plate

If the message:

PAPER JAM DUPLEXER

displays, there is probably a paper jam in one of these three areas.

If your printer has a sorter, use the following procedure to check for
any paper jammed in the duplex unit.

&DXWLRQ

'RQRWRSHQWKHGXSOH[XQLWFRYHURUWKHVRUWHUIODSZKLOHWKHSULQWHU

LVSURFHVVLQJRUSULQWLQJDSDJH

Grasp the handle on the duplex unit cover, and pull down the
cover.

1RWH7KHGXSOH[XQLWFRYHUVGLIIHURQWKHELQDQGELQVRUWHUV

:$51,1*

:KHQUHPRYLQJMDPPHGSDSHUIURPWKHGXSOH[XQLWEHFDUHIXO

7KHPHWDOVHFWLRQLVKRW

2SHQ'XSOH[&RYHURQD%LQ6RUWHU

EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500

Summary of Contents for QMS 4525

Page 1: ...QMS 4525 Print System User s Guide 1800265 001D EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 2: ...Centronics Data Computer Corporation Dataproducts Dataproducts Corporation DEC DECnet LN03 and VMS Digital Equipment Corporation PhoneNET Farallon Computing Inc FrameMaker Frame Technology Corporatio...

Page 3: ...Manual 1 2 Contents 1 2 Typographic Conventions 1 4 About the Documentation 1 5 2 About the Printer Introduction 2 2 Printer Features 2 3 Controlling and Configuring the Printer 2 12 EDNord Istedgade...

Page 4: ...itching 2 30 Spooling Overflow 2 30 3 Print Media Introduction 3 2 Media Sizes and Imageable Areas 3 3 About Paper 3 4 Paper Weight and Type 3 4 Paper Storage 3 4 Automatic Paper Feed 3 5 Printer Pape...

Page 5: ...in 5 10 Selecting a Language or Emulation 5 10 Selecting the Default Language or Emulation 5 11 Using ESP 5 11 Using QMS DOC 5 11 Using VMS Commands 5 11 Using UNIX Commands 5 12 Duplex Printing 5 12...

Page 6: ...a Print Job 5 24 Using the Control Panel 5 25 Using a Console 5 25 Printing Special Pages 5 25 Start up Page 5 25 Printer Status Page 5 26 Printing Header and Trailer Pages 5 27 6 Troubleshooting Int...

Page 7: ...naccurate Bin Level Readings 6 26 Print Image Problems 6 26 A QMS Customer Support Sources of Support A 2 Your QMS Vendor A 2 Your Application Vendor A 2 Q FAX A 2 The QMS Corporate Bulletin Board Sys...

Page 8: ...B 7 Acoustic Noise Emission B 7 Hard Disks B 8 Print Media Specifications B 8 Supported Print Media B 8 Print Media Sizes and Imageable Areas B 9 Consumables B 10 Toner B 10 Master Belt B 11 C Manual...

Page 9: ...Contents vii Glossary Index EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 10: ...QMS 4525 Print System User s Guide viii EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 11: ...1 Introduction In This Chapter Overview of the manual Typographic conventions About the documentation Printer introduction EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 12: ...cutive Series Utilities and QMS Document Option Commands and describes the QMS Crown multitasking operating system Chapter 3 Print Media Discusses print media supported media sizes and imageable areas...

Page 13: ...port Provides world wide product sales and support telephone num bers and describes how to communicate with QMS through the QMS Bulletin Board CompuServe the Internet and Q FAX Appendix B Technical Sp...

Page 14: ...DO 781 LWWH KDOWHQ 6LH VLFK H DNW DQ GLH LP DQGEXFK EHVFKULHEHQH 9RUJHKHQVZHLVH GD VRQVW 9HUOHW XQJVJHIDKU EHVWHKHQ N QQWH Mixed Case Courier Text you type and messages and information displayed on th...

Page 15: ...the printer The QMS 4525 supports one local RS 232C console and up to eight remote consoles through Telnet or DEC net using PS Executive Series Utilities for VMS QMS Crown Technical Reference Manual R...

Page 16: ...amming language Only users of the imPRESS language need this information 1RWH 7KLV PDQXDO LV SURYLGHG RQ GLVN LQ HQFDSVXODWHG 3RVW6FULSW 36 IRUP 5HIHU WR WKH 5 0 ILOH IRU LQIRUPDWLRQ RQ SULQWLQJ D KDU...

Page 17: ...2 About the Printer In This Chapter Printer features Controlling and configuring the printer QMS Document Option Commands Crown Multitasking EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 18: ...nd minicomputers plus any IBM PC or compatible and any Macin tosh The printer comes in one of three configurations 20 bin sorter 40 bin sorter or stacker stapler The sorter units can be configured for...

Page 19: ...last few years and provides new features and functionality that expand the language s capabilities and improve overall performance New Post Script level 2 features include improved memory and resource...

Page 20: ...such information can be extracted from the accounting file The accounting is performed by the printer rather than a host and the extracted information can be uploaded to any host by copying it to a fl...

Page 21: ...nting is not supported Bitmap and scalable font cartridges are not supported per se However the QMS 4525 incorporates the typefaces supplied by the majority of HP bitmap font cartridges Also Pseudo su...

Page 22: ...e description lan guage including the following features ISO 4 United Kingdom Math 8 ISO 6 ASCII Microsoft Publishing ISO 10 Swedish PC 8 ISO 11 Swedish PC 9 Danish Norwegian ISO 14 JASCII PC 850 ISO...

Page 23: ...n Technical Reference Manual for a complete explanation of this emulation and its com mands Full support for portrait landscape inverse portrait and inverse landscape printing orientations The ability...

Page 24: ...oftware Loadable System Upgrades Software upgrades for your QMS 4525 Print System are user install able This makes it easier for you to keep up with the latest software changes and you can reload the...

Page 25: ...etter A4 output using an R3000 RISC based processor 32 MB of Resident RAM Your printer comes standard with 32 MB of resident RAM Random Access Memory Large data intensive files can be spooled to the p...

Page 26: ...Disk Support Your printer comes standard with an internal 344 MB hard disk and a 1 44 MB floppy disk drive MS DOS compatible Disk Caching Your printer provides a high speed 180 KB temporary buffer for...

Page 27: ...e and TCP IP for Ethernet Novell NetWare and TCP IP for Token Ring and IBM 3270A and 5250 for Coax and Twinax See your QMS vendor for a list of avail able protocols Also a kit is available which conve...

Page 28: ...s easy integration into UNIX host environ ments Controlling and Configuring the Printer There are three ways to configure and control the printer Control panel Local and remote consoles PS Executive S...

Page 29: ...Keys These are the keys that are functional when the printer is on line Symbol Key Name Function Continue Continues the current print job after a paper jam or engine error is cleared Status Page Prin...

Page 30: ...he two lights above the key indicate the current status Cancel Cancels all jobs that are currently being processed or printed or sends an end of job indicator to a print job waiting for incoming data...

Page 31: ...a in the configuration menus If a menu displays pressing this key enters that menu Clear Clears input data from the display at the current cursor position Back Enters the Configuration menu In other m...

Page 32: ...es the cursor left one character position Use this key and the Right key when entering a string in response to a configuration question Right Moves the cursor right one character position Use this key...

Page 33: ...9 followed by punctuation keys and symbols for example when you are entering data Multi Value Intended to be used only by the QMS Service Engineer and is not described in this manual Line Exits from t...

Page 34: ...s to display the item you want in the second field and press the Enter key If the selected item is another menu the menu name and the first item in the menu display If the selected item is a configura...

Page 35: ...nter and multiple remote consoles via TCP IP Telnet Remote consoles behave simi larly to the local console and control panel as far as the information displayed and available console commands are conc...

Page 36: ...s available Only one console session may be in admin mode at a time The console prompt indicates if the console is in admin mode user mode or if the system is off line Refer to the Crown Remote Consol...

Page 37: ...e the System Administrator s Guide and the QMS Crown Document Option Commands manual for more information 1RWH 8SGDWHG QIRUPDWLRQ RQ 2 FRPPDQGV WKDW KDV QRW HW EHHQ LQFOXGHG LQ RWKHU PDQXDOV LV LQFOXG...

Page 38: ...page IncludeFeature pagescaling Select emulation IncludeFeature emulation Select number of copies IncludeFeature numcopies Select orientation IncludeFeature orientation Select output bins IncludeFeat...

Page 39: ...nt selection IncludeFeature font Point size IncludeFeature pointsize Character map IncludeFeature map Line numbering IncludeFeature number Tab spacing IncludeFeature tabs Line feeds IncludeFeature lfi...

Page 40: ...e next page or an entirely new print job QMS Crown architecture on the other hand employs a multitasking scheme that allows the printer to accept and process subsequent pages or new print jobs while t...

Page 41: ...int processing tasks from the host CPU and speeds up the network by quickly transferring jobs from the host into input buffers for processing at the earliest possible time This technology also provide...

Page 42: ...o a parallel operation where several processes compiling rasterizing and printing work indepen dently In other words the compiler changes the page description into intermediate blocks and stores them...

Page 43: ...port only one port at a time actively receives information Your QMS 4525 printer is unique because SIO allows all of its interface ports LocalTalk parallel serial and both optional network interfaces...

Page 44: ...termediate compressed blocks until the data is needed for printing These com pressed blocks of data are designed to be processed rapidly by the printer and many more can be stored in memory at one tim...

Page 45: ...t Script jobs and increases the number of fonts that can be downloaded to VM Allocation of memory to this client should be increased only when the printer experiences VM errors while printing a job or...

Page 46: ...ters when memory limitations permit to preserve the state of an emulation including downloaded fonts forms logos macros overlays and other data when you switch from one printer language or emulation t...

Page 47: ...Crown Multitasking 2 31 About the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 48: ...3 Print Media In This Chapter Print media Supported sizes and imageable areas About paper Configuring the paper bins Manual feed EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 49: ...that the input bins handle only paper in specific sizes and recommended weights Only paper can be fed automatically Refer to chapter 5 the Feeding Paper section for complete information on feeding pa...

Page 50: ...VL H LV QRW LQVWDOOHG LQ WKH SULQWHU WKHQ RX DUH SURPSWHG YLD WKH FRQVROH RU FRQWURO SDQHO WR LQVWDOO WKH FRUUHFW SDSHU About Paper The quality of your print job depends in large part on the quality...

Page 51: ...s Bond papers often used for stationery generally have a water mark and often use cotton rather than wood fiber Colored paper may also be used but avoid using paper with a colored coating applied afte...

Page 52: ...config ured to accommodate one of the two paper sizes Printer Paper Size Configuration The possible combinations of paper sizes the printer can be config ured for are Letter Legal Small Legal Large Q...

Page 53: ...ing Refer to appendix B Technical Specifications for information on this special media Documents are printed only to the side output bin which has a capacity of approximately 100 sheets of 21 lb 80 g...

Page 54: ...er Preprinted paper quick drying and heat proof ink 53 lb 200 g m2 paper 1RWH 2Q OE J P SDSHU IXVLQJ LV VOLJKWO UHGXFHG Unsupported Media Types The following media is not supported Thin offset plates...

Page 55: ...This Chapter Turning the printer on off Dew prevention Loading paper Refilling toner Adjusting paper size switch Using the stapler Refilling staples Emptying output bins EDNord Istedgade 37A 9000 Aal...

Page 56: ...nter On Use the following procedure to turn the printer on 1 Locate the power switch on the right hand side of the printer 2 Press it to the position The printer diagnostics take 30 seconds to complet...

Page 57: ...E 1RWH RX FDQ SUHVV WKH LQH NH DW DQ WLPH HYHQ ZKHQ WKH SULQWHU LV SURFHVVLQJ D MRE LQ ZKLFK FDVH WKH PHVVDJHV 1 ACTIVE JOB INPUT IDLE PRINTING IDLE GLVSOD DQG WKH SULQWHU JRHV RII OLQH DIWHU DOO WKH...

Page 58: ...input bins 1 When the print job requests paper which is not physically in either of the input bins this message displays LOAD UPPER TRAY XXX PAPER 2 When the paper in one of the bins has reached the...

Page 59: ...y show which side of the paper should be on the bottom when it is installed in the input bin s 2 Unwrap the paper pull the stack out and then with one hand at each end of the stack lift and hold it in...

Page 60: ...DXWLRQ KHQ ORDGLQJ SDSHU EH VXUH WR GLVFDUG WKH WRS DQG ERWWRP VKHHWV IURP HYHU UHDP 5HVLGXDO JOXH RQ WKHVH VKHHWV FDQ FDXVH SDSHU MDPV DQG LPDJH GHJUDGDWLRQ RYHU WLPH 6 Open the paper com partment b...

Page 61: ...FRPSDUWPHQW NHHS RXU KDQGV RXW RI WKH SDSHU FRPSDUWPHQW ZKLOH WKH ELQV DUH PRYLQJ 781 8P HLQ LQNOHPPHQ XQG GDPLW YHUEXQGHQH 9HUOHW XQJHQ KUHU DQG X YHUPHLGHQ ELWWH QLHPDOV ZLVFKHQ GHQ EHZHJOLFKHQ 3DSL...

Page 62: ...the upper bin ensure that the paper weight adjustment switch set ting matches the weight of the new paper Usually paper weight is listed on the paper wrap per The switch must be in the upward position...

Page 63: ...inues to print after the warning mes sage begins to display If the option is set to Stop the printer stops printing and waits for the toner bin to be refilled 2 DXWLRQ R QRW DGMXVW WKH SDSHU DOLJQPHQW...

Page 64: ...eft front door of the printer to gain access to the developing unit 2 Unlock the develop ing unit by pulling the green handle toward you and then turning it 180 coun terclockwise 23 HOW VKHHW QSXW LQ...

Page 65: ...careful where you place it 5 Before opening each bottle shake it to loosen the toner in the bottom 6 Carefully pour the contents of each bottle into the toner bin moving the bot tle back and forth to...

Page 66: ...8 Pull the green handle toward you then turn it 180 clockwise until the tab seats into the square hole in the metal handle of the developing unit 9 Close the front door Left Foolscap 8 0 203 mm Quart...

Page 67: ...r output bins The entire job can be held in the batch tray The batch tray has a maximum capacity of 35 sheets but the actual capacity is deter mined by the Bin Capacities option in the Administration...

Page 68: ...e cover to the open position 2 Gently press down on the top of the black plastic staple roll cover to release the top tab 3 Lift the cover out and lay it aside 4 Remove the retaining tape from a new r...

Page 69: ...to the right to load the stapler and trim off the protruding staples Discard the trimmed staples 10 Reinstall the staple roll cover carefully Make sure the bottom edge snaps into the groove in the bo...

Page 70: ...tion UPPER TRAY OUT or LOWER TRAY OUT continues to display Properly seat the bin and press the Continue key 1 See that the bin is not receiving output 2 Place you fingers on the bin release under the...

Page 71: ...Chapter Printer job spooling Feeding and selecting paper Languages and emulations Selecting printer features Printing transparencies and labels Canceling print jobs Special pages EDNord Istedgade 37A...

Page 72: ...example you may want one file printed in PostScript in duplex mode and on letter size paper and another file in simplex mode in HP PCL 5 and on legal paper Your printer provides a pow erful feature t...

Page 73: ...printer can also be receiving and processing others The printer s message window displays the number of jobs that are currently spooled or are being processed and printed 3 ACTIVE JOBS Part of the pri...

Page 74: ...o use for your print jobs There are two categories of paper selection Default paper The default paper type or size is specified when the System Administrator selects the default input bin from the Ope...

Page 75: ...tion Commands to specify paper by input bin name paper size or paper type Using the Control Panel The system administrator chooses a default paper input bin from the control panel or from a console Se...

Page 76: ...loaded in INPUT_Input bin If it does not the printer stops printing displays an error message and waits for the correct paper size to be loaded in the specified input bin Selecting Paper by Size When...

Page 77: ...alue for size that is not loaded in the printer but is a size for which the printer is configured the printer stops printing until you load the specified paper size If you use SHEET_SIZE and INPUT_Inp...

Page 78: ...offset plates such as PD200 Recycled paper Vellum Manual Feed Procedure To use manual feed 1 Select manual feed from your application or specify manual feed in a print command There are several ways...

Page 79: ...the sheet must be fed face down with the top edge of the page toward you 3 As shown above align the sheet against the input guide at the left end of the manual feed slot The left edge of the slot is...

Page 80: ...ons ESP PostScript imPRESS HP PCL 5 HP GL Lineprinter When you print from the manual feed slot prints are sent only to the side output bin which has a capacity of approximately 100 sheets 1RWH 5HPRYH...

Page 81: ...appropriate language or emulation with QMS DOC or other network commands Using QMS DOC The QMS DOC command syntax for language emulation selection is IncludeFeature emulation language Your choices fo...

Page 82: ...ation selection is qpr llanguage filename Your choices for language are esp postscript impress hppcl hpgl ln03 and ccitt Replace filename with the name of your file See the QMS UNIX Host Software manu...

Page 83: ...umble duplex options from the control panel or from a console It is recommended that both duplex options be set to Off and that duplexing or tumble duplexing be selected by the application the QMS DOC...

Page 84: ...AM SIDES TYPE filename Your choices for TYPE are ONE simplex printing TWO duplex printing and TUMBLE tumble duplex Replace filename with the name of your file See the VMS Interface for QMS Printersman...

Page 85: ...y the emulation application or printer language or next by the DOC IncludeFea ture numcopies command this includes the network print com mands Using QMS DOC The QMS DOC command syntax for multiple cop...

Page 86: ...es will print See the VMS Interface for QMS Printers manual for complete information Using UNIX Commands If you are connected to the printer through a UNIX host and you have QMS UNIX host software ins...

Page 87: ...Some emulations are capable of speci fying collation through language specific mechanisms such as the setcollate statusdict operators for level 1 or level 2 See the system administrator s guide for i...

Page 88: ...rol Orientation option See the system administrator s guide for additional information The default orientation is used when the orientation is not specified by the printer or application language the...

Page 89: ...IENTATION to select orientation The PRINT command syntax for orientation is PRINT PARAM PAGE_ORIENTATION SELECTION filename Your choice for SELECTION is either PORTRAIT or LANDSCAPE See the VMS Interf...

Page 90: ...paper with the holes as shown in these illustrations With the paper loaded like this the QMS 4525 Print System correctly prints portrait and landscape simplex or normal duplex pages 6LPSOH XSOH 3RUWUD...

Page 91: ...pages printed on one side of a page or 4 up four pages printed on one side of a page Refer to the QMS Crown Document Option Insert three hole punched paper with the holes as shown in these illustratio...

Page 92: ...tting for stapling See the system administrator s guide for additional information The default stapling setting is used when stapling is not specified first by the emulation printer or application lan...

Page 93: ...hangeably The default jogging setting is used when stacking is not specified first by the emulation printer or application language or next by the DOC IncludeFeature offset command this includes the n...

Page 94: ...er treated with pressure sensitive adhe sive backing Use only label stock specifically designed for laser print ing Label stock must be fed face down using manual feed which delivers prints only to th...

Page 95: ...e Can celing a Job section of the QMS Crown Remote Console User s Guide for more information Printing Special Pages Special pages include the following Start up page Status page Header and Trailer pag...

Page 96: ...formation includes the product name the printer firm ware information and the number of sheets printed to date Advanced The advanced status pages contain all of the following information Printer ident...

Page 97: ...r and after the last page trailer Header and trailer pages list the selected language or emulation the printer assigned job number the file name the start and completion times and other information Us...

Page 98: ...only one file header page prints Onfile Prints a header page at the job boundary and the subjob boundary if it is the first subjob A job may be composed of several subjobs concatenated together to mak...

Page 99: ...for selecting an input bin see Select ing an Input Bin earlier in this chapter See the QMS Crown Docu ment Option Commands manual for complete information about using DOC commands in your files Using...

Page 100: ...Printing Special Pages QMS 4525 Print System User s Guide 5 30 EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 101: ...Chapter Paper jams Printer fails to print Preventing media jams Control panel status messages Printer problem checklist Other common printer problems Print quality problems EDNord Istedgade 37A 9000...

Page 102: ...these sheets can cause paper jams and image degra dation over time Do not fill the paper input bins too full the upper bin holds up to 600 sheets of paper and the lower bin holds up to 1600 sheets If...

Page 103: ...to all print media A paper jam can occur at any of several points along the paper path The printer paper path is comprised of three areas Input path Duplex unit Output path The remainder of this sect...

Page 104: ...SDSHU VL H DQG ZHLJKW WKDW LV VXSSRUWHG E WKH SULQWHU 7KHQ VHH WKDW WKH SDSHU LV FRUUHFWO VWDFNHG LQ WKH SDSHU LQSXW ELQ RU DOLJQHG LQ WKH PDQXDO IHHG VORW DQG PDNH VXUH WKH FORVXUH SODWH LV FRUUHFWO...

Page 105: ...a sorter use the following procedure to check for any paper jammed in the duplex unit 2 DXWLRQ R QRW RSHQ WKH GXSOH XQLW FRYHU RU WKH VRUWHU IODS ZKLOH WKH SULQWHU LV SURFHVVLQJ RU SULQWLQJ D SDJH 1...

Page 106: ...H QDFK HLQHP HYHQWXHOOHQ 3DSLHUVWDX GDV 3DSLHU DXV GHP XSOH HU HQWIHUQHQ ZROOHQ 2 Remove any jammed paper and close the duplex unit cover 3 Check for any jammed paper in the return path of the duplex...

Page 107: ...MDP RFFXUV RIWHQ PDNH VXUH RX DUH XVLQJ D SDSHU VL H DQG ZHLJKW WKDW LV VXSSRUWHG E WKH SULQWHU 7KHQ VHH WKDW WKH SDSHU LV FRUUHFWO VWDFNHG LQ WKH SDSHU LQSXW ELQ RU DOLJQHG LQ WKH PDQXDO IHHG VORW D...

Page 108: ...path this message displays PAPER JAM SORTER BIN Use the following instructions to locate and clear the jam 1 Check each sorter bin and remove any paper which was not delivered correctly 2 Open the hi...

Page 109: ...n 3 Check for any jammed paper in the sorter flap by opening the sorter flap Place your fingers in the indentation on the top edge of the flap and pull it to the left and down to open it 0 51 1 7KH PH...

Page 110: ...unit cover 7 Open the sorter unit 8 Remove any paper which is jammed in the sorter bins 1RWH QYLURQPHQWDO FRQGLWLRQV PD FDXVH SDSHU MDPV LQ WKH VRUWHU I WKHVH MDPV RFFXU RIWHQ RX PD QHHG WR DGMXVW WK...

Page 111: ...I WKH SDSHU VWDFN Printer Fails to Print If the printer is on but does not print when a job is sent to it use the following procedure to identify and correct the problem 1 Check the control panel for...

Page 112: ...e status associated with a displayed message has changed the message is cleared from the display and the next highest priority message is then displayed The illustration below shows the printer contro...

Page 113: ...ng and initializing the printer The printer is ready to go on line QMS Softload x x Ready to Boot The Softloader is waiting for user intervention in case you want to access Softloader functions After...

Page 114: ...pressed and that print jobs with the status of printing interpreting compiling or spooled will be canceled This message is displayed until the canceled print job has been removed from the queue CHECK...

Page 115: ...he SOP signal in time The printer continues to print ENGINE ERROR 24 Indicates that no PAV signal was received after the SOP has been transmitted The printer continues to print the job ENGINE ERROR 30...

Page 116: ...NGINE ERROR 170 Indicates that an accurate upper paper level cannot be calculated The printer continues to print the job ENGINE ERROR 171 Indicates that the stacker lower tray didn t reach the correct...

Page 117: ...lower tray is out Push the tray back in IDLE Indicates that the system is on line but no jobs are in process INPUT IDLE PRINTING Indicates that the printer is on line and printing jobs that are alrea...

Page 118: ...e Maximum Capacity option in the Administration Engine Setup Sorter Setup menu PAPER JAM IN xxxxxxxxxxx Indicates that a media jam has occurred while a job was being printed xxxxxxxxxxx represents the...

Page 119: ...QMS National Service See appendix A QMS Customer Support for information on how to get help SERVICE CALL 30 Indicates that the corona did not charge Contact QMS National Service See appendix A QMS Cu...

Page 120: ...Contact QMS National Service See appendix A QMS Customer Support for information on how to get help SERVICE CALL 120 Indicates an image transfer error Contact QMS National Service See appendix A QMS C...

Page 121: ...n See chapter 4 Refilling Toner earlier in this chapter for information on refilling the toner bin TRAY DOWN xxxxxx Indicates that either the upper or lower tray or both trays are down This error is a...

Page 122: ...blem and to determine possible solutions 1 Do the On or Off indicators on the printer control panel come on If they do not check the following Is the power cord plugged into both the power outlet and...

Page 123: ...control panel to check your printer setting If you still cannot identify the problem contact QMS Cus tomer Technical Assurance 4 Is the printer printing codes or not printing at all when in ESP mode...

Page 124: ...inter type is Laser Writer IBM PC Compatible Computer Checklist If you are experiencing problems with printing not related to print quality check the following Does your application setup match the pr...

Page 125: ...able and port 2 Check the control panel message display to see if the paper input bins are empty 3 Make sure someone did not turn the printer off when clear ing a media jam Automatic jam recovery work...

Page 126: ...place a sheet in it before the next print job the counter remains set at 50 Do not switch the printer off while the sorter contains output When it is switched back on the bin level counters remain se...

Page 127: ...A QMS Customer Support In This Chapter Sources of customer support QMS world wide offices EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 128: ...S information retrieval service provides application notes technical support notes on common printing problems and information about printer specifications options accessories con sumables and prices...

Page 129: ...l non technical questions share information with other users and access printing information and programs When you use CompuServe type one of the following commands go qmsprint takes you to the DTP Ve...

Page 130: ...nd maintenance pricing for QMS and other manufacturers printer s 1 800 858 1597 On site service and depot repair information 7 a m to 7 p m Central Time 1 205 633 4300 Extension 2530 Spare parts order...

Page 131: ...If you call for assistance have the following information ready so our technicians can help you more quickly Your phone number fax number and shipping address A description of the problem The printer...

Page 132: ...ZLOO FKDQJH WR RQ DQXDU Asia Pacific QMS Asia Pacific Auckland 64 9 630 7912 Melbourne 61 3 899 5777 Sydney 61 2 901 3235 Tokyo 81 3 3437 4030 Canada QMS Canada Inc 9630 Rte Trans Canadienne Saint La...

Page 133: ...B Technical Specifications EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 134: ...overall printer operating condition is Laser Class 1 apparatus according to IEC 825 There is no radiation outside the printer Printing Speed Maximum of 45 prints per minute Warm up Time Less than 6 mi...

Page 135: ...ne size paper The possible combinations for the two input bins are letter and legal small letter and legal large quarto and A4 commercial and A4 letter and A4 A4 and foolscap A4 and folio 1RWH 3DSHU L...

Page 136: ...g m2 paper Stacker stapler Total capacity 2200 sheets 500 in the upper bin and 1700 in the stacker bin with offset stacking of 1 25 mm Staples and stacks a maximum of 35 sheets Side output bin The si...

Page 137: ...000 prints Total toner bin print capacity 192 500 prints Cleaning System Magnetic brush cleaning Power Consumption The following figures reflect the average power dissipation per hour Switched off onl...

Page 138: ...65 kg 20 bin sorter 22 1 lbs 10 kg 40 bin sorter 26 5 lbs 12 kg Stacker stapler 28 7 lbs 13 kg Weight of Consumables Bottle of toner 3 2 lbs 1 45 kg Pack of 21 lb 80 g m2 A4 paper 5 5 lbs 2 5 kg Maste...

Page 139: ...ur 12 5 m3 h Room Volume Recommended Minimum of 855 cubic feet 25 m3 With this room volume and the recommended room ventilation the ozone emission is within the Threshold Limited Value for ozone 0 2 m...

Page 140: ...DO PDWHULDOV PD FDXVH DQ LPDJH HQODUJHPHQW RU UHGXFWLRQ RI XS WR RI WKH VL H QRUPDOO H SHFWHG Plain color and letterhead paper 13 45 lb 50 170 g m2 Plain paper 53 lb 200 g m2 1RWH 7KH IXVLQJ LV VOLJKW...

Page 141: ...g printed on It is subject to both hardware limits the physical page size and the margins required by the printer engine and soft ware constraints the amount of memory available for the full page fram...

Page 142: ...deral state and local regulations In case of spills remove with vacuum cleaner or cold water and soap Do not use warm water In case of ingestion rinse mouth with water If large quantity is ingested se...

Page 143: ...inters To our knowledge this master belt presents no health hazards in nor mal use Material is not classified as hazardous waste under the present EPA regulations Dispose of it in accordance with any...

Page 144: ...Consumables QMS 4525 Print System User s Guide B 12 EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 145: ...C Manual Notices EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 146: ...ted and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when t...

Page 147: ...ntrol for Health and Safety Act of 1968 This means that the printer does not produce haz ardous laser radiation Since radiation emitted inside the printer is completely confined within protective hous...

Page 148: ...de das Inverkehrbri ngen dieses Ger tes angezeigt und die Berechtigung zur berpr fung der Serie auf Einhaltung der Bestimmungen einger umt QMS Inc Mobile AL USA Declaration of Manufacturer Importer We...

Page 149: ...tten and formatted in FrameMaker Some illustra tions were created in Adobe Illustrator and translated to WMF format using Transverter Pro other illustrations were created directly in FrameMaker Typefa...

Page 150: ...Colophon QMS 4525 Print System User s Guide C 6 EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 151: ...ric Value A value consisting of alphabetic letters and or numbers ANSI American National Standards Institute This organization has established many standards in the fields of computing and information...

Page 152: ...ifies control characters The full ASCII character set is 250 Automatic Jam Recovery See jam recovery A4 A paper size 8 3 x 11 7 210 mm x 297 mm A Z Key When you are entering data this key cycles throu...

Page 153: ...print job or send an end of job indicator to a print job waiting for incoming data CCITT Comit Consulatif Internationale de T l graphie et T l phonie part of the United Nations International Telecommu...

Page 154: ...mmunicate properly For example interface selection serial or parallel is part of printer configuration A DOS based PC is configured through DOS mode commands in the AUTOEXEC BAT file Connector A coupl...

Page 155: ...See also factory default Document A file created with an application A document can be either text or graphics or a combination of text and graphics DOS Disk Operating System a program that instructs...

Page 156: ...es the current print job after a paper jam or engine error is cleared When the printer is off line this key works as an enter key when selecting configuration options or when entering data in the conf...

Page 157: ...form width For example in fixed spacing an i has the same space allotment as a w Fonts with fixed spacing have a specific number of characters per inch or pitch See also pitch and proportional spacing...

Page 158: ...emporary storage Host Computer The computer to which a printer is connected Icon A pictorial symbol indicating a printer microcomputer or software function Imageable Area The maximum area on a sheet o...

Page 159: ...ck somewhere along the printer s paper path Jam Recovery The ability of the printer to reprint the jammed page and then continues with the print job once you remove the jammed paper as long as you don...

Page 160: ...erial RS 232C port The local console is used to configure and control the printer LocalTalk Cabling for local area networks that use the AppleTalk protocol See also AppleTalk Manual Feed The process b...

Page 161: ...between two devices Octal Anumber system with the base8 Theoctal system uses 8number symbols 0 through 7 and is used as a simple way to represent binary numbers Off LED The Off LED is located above th...

Page 162: ...to send 1 byte 8 bits at a time between computers and local peripheral devices Parallel Interface A connection between the computer and the printer in which character informationis transferred simult...

Page 163: ...cription language which describes text graphics and page images to the printer Previous Key The printer key that scrolls backward through the entries within a menu It wraps when you reach the beginnin...

Page 164: ...can be programmed by electrical pulses A PROM does not lose its memory when the printer is turned off Protocol A set of procedures that control how data is transmitted between devices Quarto A paper...

Page 165: ...ous serial format It has five user defined parameters baud rate data bits parity stop bits and protocol RS 422 A 9 pin hardware interface which allows the transfer of data in an asynchronous serial fo...

Page 166: ...y chips SIMMs use less board space and are more compact than more conventional memory mounting hardware SIO Simultaneous Interface Operation the capability of printing to all of the printer s concurre...

Page 167: ...ed by the QMS Service Engineer only Stroke Weight The thickness of the elements of a character or symbol in a font Light medium bold black and condensed are names of different stroke weights Symbol Se...

Page 168: ...he trailer page also lists any errors generated by the printer while processing or printing your document See the QMS Crown Document Option Commands manual for complete information Transparency A type...

Page 169: ...XON XOFF G 19 Glossary EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 170: ...XON XOFF QMS 4525 Print System User s Guide G 20 EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 171: ...ncel key 2 14 Canceling a print job 5 24 Canceling Job status message 6 14 CCITT commands summary 2 8 CCITT emulation 2 7 Centronics parallel interface 2 11 Charging system B 4 Circuit board G 14 Clea...

Page 172: ...27 Memory clients user configurable 2 28 Simultaneous Interface Operation 2 27 Spooling overflow 2 30 Customer Support QMS National Service A 4 Customer support QMS A 2 D DATA_TYPE command 5 12 Datap...

Page 173: ...n 2 20 PCL 5 2 5 Typefaces 2 3 French control panel language 2 12 Fusing mechanism B 5 G German control panel language 2 12 H Hard disk External 2 10 Internal 2 10 Hard disks 2 10 Header page 5 27 Hea...

Page 174: ...s 2 3 LN03 Plus emulation DOC commands 2 23 Load xxx Tray yyy Paper status msg 6 18 Local area network G 9 Local console 2 11 2 19 LocalTalk G 2 G 10 Lower Tray Down status message 6 18 6 19 M Macinto...

Page 175: ...atus messages 6 12 Modes consoles 2 19 Motherboard G 10 Multiple copies 5 15 N Network G 11 AppleTalk G 2 LAN G 9 local area network G 9 Network administrator G 11 Network interface Optional 2 11 Netw...

Page 176: ...apabilities 2 3 Level 2 emulation 2 3 Typeface 2 3 Typefaces 2 3 PostScript emulation DOC commands 2 23 Power consumption B 5 Power up status messages 6 12 Prepress proofing 2 3 Pre printed paper 3 7...

Page 177: ...B 2 Screen dumps 2 20 SCSI hard disks 2 10 SEPARATE command 5 29 Service QMS World wide A 6 United States A 5 Service QMS A 4 SHEET_SIZE command 5 7 SIDES command 5 14 Simultaneous Interface Operatio...

Page 178: ...bin sorter B 3 40 bin sorter B 3 Acoustic noise emission B 7 Charging system B 4 Cleaning system B 5 Configuring input bins B 3 Consumables B 10 Developing system B 5 Dimensions B 6 Electrical requir...

Page 179: ...U UNIX 1 6 5 12 5 14 5 16 qpr command 5 12 5 14 5 16 Upper Tray Down status message 6 22 V Vellum 3 7 VMS DECnet 1 6 Printing header trailer pages 5 29 Selecting collation 5 16 Selecting duplex printi...

Page 180: ...I 30 QMS 4525 Print System User s Guide EDNord Istedgade 37A 9000 Aalborg telefon 96333500...

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