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6 – SANsurfer Control iX
Performing Diagnostics

6-40

PRELIMINARY

IS0053302-00  7

Q

6.7.2

Viewing the ARP and Connection Error Tables

Perform the following steps to view the address resolution protocol (ARP) and 
connection error tables:

1. Select an HBA in the HBA tree. 

2. Click the 

Logs

 tab.

3. Click 

Display ARP Table

 or 

Display Connection Errors

, as appropriate. For 

a detailed list of connection errors, see the 

ISP4010 Firmware Interface 

Specification

, part number 83410-660-00.

Summary of Contents for QLA4010

Page 1: ...IS0053302 00 7 PRELIMINARY Page i Q S i m p l i f y QLA4010 4010C User s Guide 1 Gb iSCSI to PCI X Host Bus Adapters...

Page 2: ...responsibility for any errors that may appear in this document No part of this document may be copied nor reproduced by any means nor translated nor transmitted to any magnetic medium without the expr...

Page 3: ...on 3 Windows 2000 Driver Installation 3 1 Supported Features 3 1 3 2 Driver Files 3 1 3 3 Creating the Driver Disk Optional 3 1 3 4 Installing the Driver 3 2 3 4 1 Initial OS Installation with the QLA...

Page 4: ...Building a Custom Kernel to Load the Driver 5 6 5 4 System Driver Parameter max_scsi_luns 5 9 5 5 Driver Command Line Parameters 5 10 5 6 Proc Filesystem Support 5 10 Part III Applications Section 6 S...

Page 5: ...ly 6 24 6 4 3 Enabling SLP 6 24 6 4 4 Enabling iSNS 6 24 6 5 Configuring Targets 6 25 6 5 1 Configuring Using Discovery 6 25 6 5 2 Configuring Specific Targets 6 27 6 5 3 Changing the Target Configura...

Page 6: ...Ping 6 18 6 19 Diagnostics Tabbed Page Log 6 18 6 20 Browser Location Dialog Box 6 19 6 21 About SANsurfer Control iX Window 6 20 6 22 Host Security Tabbed Page 6 21 6 23 HBA Tabbed Page Network 6 22...

Page 7: ...tall the software driver according to the directions in the appropriate section 3 Install the SANsurfer Control iX GUI 1 2 General Description The QLA4010 4010C is an iSCSI HBA that provides PCI conne...

Page 8: ...d to their authorized maintenance provider Visit the QLogic support Web site listed in section 1 4 3 for the latest firmware and software updates 1 4 1 Availability QLogic Technical Support is availab...

Page 9: ...tion Address QLogic Corporation 6321 Bury Drive Eden Prairie Minnesota 55346 USA keep or change to AV for iSCSI Telephone 1 952 932 4040 Fax 1 952 932 4018 Email Technical Service Technical Training s...

Page 10: ...1 Introduction Technical Support 1 4 PRELIMINARY IS0053302 00 7 Q Notes...

Page 11: ...IMINARY I 1 Part I Hardware This part of the QLA4010 4010C User s Guide describes the host bus adapters HBAs and how to install and configure them See the section that corresponds to your HBA HBA Sect...

Page 12: ...I Hardware I 2 PRELIMINARY IS0053302 00 7 Q Notes...

Page 13: ...teps to install the QLA4010 4010C HBA in your PC 1 Check the motherboard and make any configuration changes necessary to accommodate the QLA4010 4010C HBA The QLA4010 4010C HBA is self configuring how...

Page 14: ...X slots look the same If the PC contains both PCI and PCI X slots refer to the PC manufacturer s instructions to determine the slot type The QLA4010 4010C HBAs are designed and tested to operate at PC...

Page 15: ...Maximum Operating temperature 0 C 32 F 55 C 131 F Storage temperature 20 C 4 F 70 C 158 F Relative humidity noncondensing 10 90 Storage humidity noncondensing 5 95 Table 2 2 QLA4010 4010C HBA Specific...

Page 16: ...2 QLA4010 4010C Agency Certification 2 4 PRELIMINARY IS0053302 00 7 Q Notes...

Page 17: ...on that corresponds to your computer s operating system Before you install the software drivers you need to locate and download the appropriate drivers for your operating system The drivers are locate...

Page 18: ...II Software II 2 PRELIMINARY IS0053302 00 7 Q Notes...

Page 19: ...ile QLA4010 W2K W2K QL4010 SYS QLogic QL4010 PCI miniport driver QLA4010 W2K W2K RELEASE TXT Release notes QLA4010 W2K W2K README TXT Helpful hints about the driver Be sure to review the README TXT fi...

Page 20: ...em cannot boot from the device attached to the QLA4010 4010C HBA consequently the operating system OS cannot be installed on the device attached to the QLA4010 4010C HBA The QLA4010 is a multifunction...

Page 21: ...rform the following steps to add the QL4010 SYS driver to an existing Windows 2000 system 1 Install the QLA4010 4010C HBA in the appropriate slot on your computer see section 2 1 2 Restart or power up...

Page 22: ...essage displays Your hardware settings have changed You must restart your computer for these changes to take effect Do you want to restart your computer now Click Yes After QLogic obtains a Digital Si...

Page 23: ...grade Device Driver Wizard Completing the Upgrade Device Driver Wizard dialog box click Finish 13 The following message displays Your hardware settings have changed You must restart your computer for...

Page 24: ...3 Windows 2000 Driver Installation Removing the Driver 3 6 PRELIMINARY IS0053302 00 7 Q Notes...

Page 25: ...og file QLA4010 W2K W2K QL4010 SYS QLogic QL4010 PCI miniport driver QLA4010 W2K W2K RELEASE TXT Release notes QLA4010 W2K W2K README TXT Helpful hints about the driver Be sure to review the README TX...

Page 26: ...cannot boot from the device attached to the QLA4010 4010C HBA consequently the operating system OS cannot be installed on the device attached to the QLA4010 4010C HBA The QLA4010 is a multifunction P...

Page 27: ...tall the QLA4010 4010C HBA in the appropriate slot on your computer see section 2 1 2 Restart or power up your computer Log in as Administrator 3 When your computer powers up Windows Sever 2003 detect...

Page 28: ...ist of hardware types Double click SCSI and RAID Controller 3 Double click QLogic QLA4010 PCI iSCSI Adapter from the devices list Click Properties 4 Click the Driver tab then click Update Driver to st...

Page 29: ...ver power down your computer and remove the QLA4010 4010C HBA from your computer according to the manufacturer s instructions NOTE You do not have to use the Device Manager or the Hardware Wizard to u...

Page 30: ...4 Windows Server 2003 Driver Installation Removing the Driver 4 6 PRELIMINARY IS0053302 00 7 Q Notes...

Page 31: ...urce code you must create a driver disk see section 5 2 5 2 Creating the Driver Floppy Disk Perform the following steps to create a driver disk from the QLogic web site 1 Download the qla4xxxsrc vx xx...

Page 32: ...SI Support menu select SCSI Disk Support c From the SCSI Disk Support menu select SCSI Generic Support d Select Exit to exit the Main Menu ThesystempromptsDoyouwishtosaveyournewkernelconfiguration Sel...

Page 33: ...e the following cd usr src linux 2 4 3 Type the following command to access the Main Menu make menuconfig a From the Main Menu select Processor type and features and press ENTER b From the Processor T...

Page 34: ...ng the driver manually you must build a UP or SMP version of the driver as described in sections 5 3 1 and 5 3 2 To load the driver directly from the local build directory type the following insmod ql...

Page 35: ...ype the following command to build the RAMDISK image that contains the qla4010 o module mkinitrd f RAMDISK image file name kernel version For example mkinitrd f boot newinitrd image img 2 4 7 10 mkini...

Page 36: ...inux Under the Red Hat distribution the normal directory path is usr src linux 2 4 5 3 5 1 Prerequisites Verify that both kernel headers and kernel source RPMS are already installed by typing the foll...

Page 37: ...CSI_QLOGIC_QLA1280 qla1280 o Add the following line below it obj CONFIG_SCSI_QLOGIC_QLA4010 qla4xxx qla4010 o c Append the following lines to the end of the Makefile qla4xxx qla4010 o cd qla4xxx make...

Page 38: ...Support menu g Select Exit to return to the Main Menu h Select Exit to exit the Main Menu The system prompts Do you wish to save your new kernel configuration Select Yes The system saves a new config...

Page 39: ...and accessible Use the make menuconfig command to build a kernel that has the option under SCSI Support enabled to probe all LUNs on SCSI devices See the BUILD_KERNEL txt file for more information on...

Page 40: ...d description of the supported driver command line parameters modinfo qla4010 o The following are examples of driver command line parameters insmod qla4010 o ql4xmaxqdepth 2 insmod qla4010 0 ql4xcmdre...

Page 41: ...your QLA4010 4010C HBA referred to as HBA or adapter Section 6 contains the following information An overview of SANsurfer Control iX Installation instructions Uninstallation instructions Operating in...

Page 42: ...III Applications III 2 PRELIMINARY IS0053302 00 7 Q Notes...

Page 43: ...irmware configuration parameters Read back useful QLA4010 4010C HBA and target information 6 2 Installing SANsurfer Control iX 6 2 1 Initial Installation Follow these steps to install the SANsurfer Co...

Page 44: ...ing and then press ENTER to ensure that the SANsurfer Control iX installer file is executable install is the SANsurfer installer file install bin 3 InstallAnywhere prepares to install SANsurfer Contro...

Page 45: ...rol iX IS0053302 00 7 PRELIMINARY 6 3 Q Figure 6 2 Choose Install Folder Dialog Box 5 The Choose Shortcut Folder dialog box displays see figure 6 3 Use the radio buttons to make your selection Click N...

Page 46: ...e Desktop Icon Selection Dialog Box Windows 2000 Server 2003 Do the following a Select the create desktop icon check box default if you want the SANsurfer icon to display on the desktop b Click Next 7...

Page 47: ...installing SANsurfer Control iX 6 2 2 1 Windows 2000 To uninstall the SANsurfer Control iX GUI for Windows 2000 do the following From the Start menu point to Programs point to QLogic Corporation point...

Page 48: ...ger GUI on the following systems Windows 2000 see section 6 3 1 1 Red Hat Linux see section 6 3 1 2 6 3 1 1 Starting SANsurfer Control iX on Windows 2000 In Windows 2000 do one of the following to sta...

Page 49: ...a command terminal 3 Change to the directory where the SANsurfer Control iX application is installed The default location is opt QLogic_Corporation SANsurfer_Control_iX 4 Type SANsurfer_Control_iX an...

Page 50: ...the Host Information tabbed page see figure 6 8 Figure 6 8 Host Information Tabbed Page Main Window The Host Information tabbed page provides the following information about the local machine host Ho...

Page 51: ...the browser SANsurfer Control iX launches when you select Browse Contents from the Help menu Browse Contents Selection this option to view the online help About Select this option to see the current v...

Page 52: ...ion click the target in the HBA tree The Target Information tabbed page displays see figure 6 9 Figure 6 9 Target Information Tabbed Page Clicking the button attached to a target further expands the t...

Page 53: ...bed page displays see figure 6 10 Figure 6 10 LUN List Tabbed Page The right hand side of the screen contains a series of tabbed pages which change depending on what is selected in the HBA tree When S...

Page 54: ...enSANsurferControl iXstarts thefirstscreenisthemainwindow which defaults to the Host Information tabbed page see figure 6 11 Figure 6 11 Host Information Tabbed Page The Host Information tabbed page p...

Page 55: ...he HBA Options tabbed page first to set basic QLA4010 4010C HBA information such as IP address iSCSI alias etc The Firmware and Network tabbed pages enable you to configure the QLA4010 4010C HBA see f...

Page 56: ...IS0053302 00 7 Q Figure 6 13 HBA Options Tabbed Page Network 6 3 2 3 Target Settings Tabbed Page Target Settings is the primary tabbed page for interactive use Use this page to configure iSCSI targets...

Page 57: ...2 00 7 PRELIMINARY 6 15 Q 6 3 2 4 Target Information Tabbed Page The Target Information tabbed page provides information about iSCSI targets you cannot configure iSCSI targets on this page see figure...

Page 58: ...tting Started 6 16 PRELIMINARY IS0053302 00 7 Q 6 3 2 5 HBA Information Tabbed Page The HBA Informationtabbed page is for information only It provides code versions etc see figure 6 16 Figure 6 16 HBA...

Page 59: ...fer Control iX Getting Started IS0053302 00 7 PRELIMINARY 6 17 Q 6 3 2 6 Statistics Tabbed Page The Statistics tabbed page contains information about the HBA see figure 6 17 Figure 6 17 Statistics Tab...

Page 60: ...ed Page The diagnostics tabbed page allows you to ping an IP address with a specified number of packets see figure 6 18 as well as view the ARP log and connection error log files See section 6 7 for m...

Page 61: ...section 6 3 4 3 6 3 4 1 Viewing Online Help NOTE You must have Adobe Acrobat Reader installed on your PC to view the online help On the SANsurfer Control iX main window Help menu click Browse Content...

Page 62: ...n window Help menu click About The About SANsurfer Control iX window displays see figure 6 21 Figure 6 21 About SANsurfer Control iX Window This window displays the following information Version numbe...

Page 63: ...Security tab The Host Security tabbed page displays see figure 6 22 The host name displays at the top of the tabbed page Figure 6 22 Host Security Tabbed Page 3 In the Update Application Configuratio...

Page 64: ...torage name service iSNS see section 6 4 4 NOTE You must configure the QLA4010 4010C HBA before you can configure targets edit target and firmware configuration parameters or perform a firmware upgrad...

Page 65: ...ing the IP Address Automatically To set the IP address automatically through DHCP select the Obtain an IP address automatically DHCP radio button 6 4 1 2 Setting the IP Address Manually To set the IP...

Page 66: ...cally manually or through the discovery process a Select the Obtain DA address automatically via DHCP radio button to set the DA address automatically b Select the Use the following DA address radio b...

Page 67: ...d when the target configuration is saved 6 5 1 Configuring Using Discovery Use the discovery mechanism to configure a target that supports and responds to the SendTargets command by following these st...

Page 68: ...ely select UnBind All if you do not want to bind any targets to the HBA 9 If you want to change any of the configuration parameters follow the instructions in section 6 5 3 10 Click Save 11 QLogic rec...

Page 69: ...et to the HBA the Auto bind Discovered Targets check box was not selected select the box in the Bind column associated with the target 7 Enter other targets as desired 8 If you want all of the targets...

Page 70: ...eters Changing the target configuration parameters will not change the corresponding firmware configuration parameters Perform the following steps to edit the target configuration parameters 1 Click t...

Page 71: ...Us The firmware also uses the timeout interval specified in this field for timing out Task Management commands that are generated by the firmware as part of error recovery or in response to a mailbox...

Page 72: ...s a Select the Bidi check box of the target you want to configure b In the Target Table portion of the page click the green plus sign on the right A blank row displays c Double click the row in the Ta...

Page 73: ...erent initiator names and secrets perform the following steps a In the Initiator Name and Secret part of the page double click the Initiator Name field in the row of the target you want to program Typ...

Page 74: ...and their current settings see figure 6 26 Figure 6 26 Firmware Parameters Table Read Only 4 To change a subset of these values click Edit A dialog box displays with the parameters that can be changed...

Page 75: ...for InitialR2T no Immediate Data When this check box is selected the QLA4010 4010C firmware negotiates during login phase for Immediate Data yes When this check box is cleared immediate data is disabl...

Page 76: ...oconnect to the configured target devices at boot time Instead the host must issue Set Device Database Entry commands 0063h to establish connections to targets MaxOutstanding R2T This column indicates...

Page 77: ...nnection if it detects any errors Nagle When this check box is selected the QLA4010 4010C HBA supports the Nagle algorithm Therefore when a TCP connection has outstanding data that has not been acknow...

Page 78: ...section to load the latest firmware from the QLogic web site The HBA Information tab in SANsurfer Control iX displays the firmware version you are using To upgrade the firmware follow these steps 1 L...

Page 79: ...6 29 Firmware Download Warnings Dialog Box 10 You are prompted to enter your password see figure 6 30 Click OK to continue Figure 6 30 Security Check Dialog Box 11 The FW Download Delay dialog box di...

Page 80: ...5 Follow the instructions to reset the QLA4010 4010C HBA 16 Restart the host PC for the operating system to recognize the new firmware 6 6 4 Updating the ROM Contact QLogic technical support for assis...

Page 81: ...chnical support 6 7 Performing Diagnostics 6 7 1 Pinging a Target Perform the following steps to ping a target 1 Select an HBA in the HBA tree 2 Click the Diagnostics tabbed page 3 Click the Ping tab...

Page 82: ...orm the following steps to view the address resolution protocol ARP and connection error tables 1 Select an HBA in the HBA tree 2 Click the Logs tab 3 Click Display ARP Table or Display Connection Err...

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