background image

54

55

ITEM

DEVICE 

PARAMETER

SPECIFICATION

QS206

QS408

QS434

QS464

QS4474

CONNECTOR

NETWORK 

INTERFACE

RJ45,10M/100M

ALARM

ALARM INPUT

4

8

4

0

0

ALARM I/O

VOLTAGE

0-2V, low voltage, 5-30V high 

voltage

N/A

N/A

CONNECTOR

ALARM 

OUTPUT

2

1

1

0

0

PTZ INTERFACE SUPPORT 1 RS485 (PelcoD, PelcoP)
NETWORK 

INTERFACE

RJ45, 10M/100M

USB

Mouse USB 1.1

Backup USB 

2.0

Yes

SOFTWARE 

UPGRADE

SUPPORTS 

USB 

FIRMWARE 

UPGRADE

Yes

OTHERS

VOLTAGE 

INPUT

AC:110~240V

VOLTAGE 

OUTPUT

DC: 

12V@5A

DC: 

12V@3A

(19V@3A 

on older 

models)

DC: 

12V@3A

DC: 

12V@3A

DC: 

12V@3A

POWER 

CONSUMPTION

<6W without HDD

WORKING 

TEMPERATURE

50 TO 104°F (10 TO 40C)

FREQUENTLY ASKED QUESTIONS

If your problem is not listed below, please check our Resource Center at 

http://q-see.com/

glossary/resource-library.php

 go to live chat at 

http://q-see.com 

or call our toll-free 

number, 877-998-3440 for more support. 

Question 1: Why is the DVR not working after starting?

Answer: 

• Check the power adaptor input
• Check the power on-off
• Check the main board of the DVR

Question 2: Why is the DVR rebooting automatically or stopping for several minutes 

after starting? 

Answer: 

• Instability or low input voltage 
• Bad track on hard drive or the hard drive is bad
• Power supply is not producing enough power
• The front-end video signal is not stable 
• High temperature, too much dust, bad DVR operating environment
• There is a problem with the connector on the main board
• The main board of the DVR is defective

Question 3: Why is there no video output on single channel, multi channel or all 

channels?

Answer: 

• Please check the camera cable connection to verify it is well-connected 
• Please check the cable connection video on the back panel of DVR
• Please connect the camera directly to a TV to see if you get picture
• Check the brightness of the picture and bring it back to its original default setting
• The main board of the DVR is defective

Question 4: DVR cannot record after startup and the interface is showing “H”, why?

Answer: 

• Make sure power adaptor is DC 19V
• Make sure hard drive is formatted
• Check the power and data connection cables of the hard drive
• The hard drive is defective
• The SATA port is not working

Question 5: What is the meaning of“R”“M”“I”“H” showing on the screen?

Answer: 

• “R”means the channel is recording
• “M” means that motion was detected
• “I” means that the alarm was triggered
• “H” means there is either no hard drive. the drive is bad or it is full

Summary of Contents for QS4088035

Page 1: ...1 H 264 NETWORK DVR QS Series User Manual MODEL QS434 QS464 QS408 QS206 QS4474...

Page 2: ...lable at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of pr...

Page 3: ...Formatting the Internal Hard Drive 34 4 7 Playback 35 Video Search 35 File List 36 Using the On Screen Playback Controls 37 4 8 Backup 38 Using the Playback Software 39 5 RECORDING 42 5 1 Recording Co...

Page 4: ...er securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical support Under no c...

Page 5: ...of a button LCD monitor can be set to go into energy efficient stand by mode Included Mouse and Remote Control In addition to front panel button controls system can also be booted up and put into stan...

Page 6: ...ing the soft power switch again USB PORTS With the exception of the Model QS464 the port on the front of the DVR is reserved for external USB drives whether to back up saved files or to install a firm...

Page 7: ...S Press the number buttons to view the selected channel full screen press buttons 1 0 to input passwords and user IDs 4 NAVIGATION Press to move cursor up in PTZ mode press to pan camera up Press to m...

Page 8: ...t the system in standby mode Press again to wake 2 LED INDICATORS Shows status of hard drive recording alarm HDD full and network 3 NAVIGATION Press to move cursor up in PTZ mode press to pan camera u...

Page 9: ...ess buttons 1 4 to view that channel full screen Press buttons 1 0 to input passwords and user IDs 4 NAVIGATION Press to move cursor up in PTZ mode press to pan camera up Press to move cursor down in...

Page 10: ...ck speed 1X 2X 4X n Press to freeze playback to one frame then press again to advance frame by frame Press to start playback Press to slow playback speed by 1 2 1 4 1 8 Press to increase forward playb...

Page 11: ...hannels or display all four channels simultaneously 4 MENU EXIT Press to open close the main menu 5 NAVIGATION Press to move cursor up in PTZ mode press to pan camera up Press to move cursor down in P...

Page 12: ...hese functions are used is based on the context of where they are used Some examples are LEFT CLICK Selecting an item Opening a menu Checking a box or motion detection status Selecting letters numbers...

Page 13: ...7 EXIT Close menu windows 8 Navigation OK CH Move cursor in menus up Channel Up FWD Move cursor in menus to the right REW Move cursor in menus left CH Move cursor in menus down Channel down OK In menu...

Page 14: ...ill turn the LCD back on SHUTDOWN When the DVR will not be in use for an extended period of time it is recommended that you shut it down completely To do so follow the above instructions to put the DV...

Page 15: ...Display hard drive status and format the internal hard drive of the system BASIC Open the Basic Setup Menu which lets you set the system language date and time Device IDs and passwords and configure...

Page 16: ...your current location If you are uncertain of your time zone you can find it at http www worldtimezone com STEP 2 Click MODIFY DATE AND TIME Click CLOSE in the confirmation window STEP 3 Click APPLY...

Page 17: ...nd the system is not recording To enable disable preview channels STEP 1 Choose a channel you wish to conceal For example channel 3 Under PREVIEW select OFF STEP 2 Click APPLY Channel 3 will turn blac...

Page 18: ...the DVR cannot read the hard drive or the hard drive is not formatted it will display an H in the video preview interface FORMATTING THE INTERNAL HARD DRIVE If you installed a new hard drive you must...

Page 19: ...dio capable camera connected to this channel at the time of the event Select the box to mute the audio Click X to quit playback and return to the Search menu MUTE 31 Digital Zoom Pause Viewing Mode Cl...

Page 20: ...enough to hold all the files you wish to backup CAUTION DO NOT remove the USB flash drive during backup USING THE PLAYBACK SOFTWARE The Playback software included on the accompanying software disk wi...

Page 21: ...5 When you select Play a Playback Control Bar will appear 4 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Function Function 1 Hour Blocks 2 Minute 3 Progress Bar 4 Date 5 Play 6 Previous Rec...

Page 22: ...to search Click APPLY to save your settings Click CLOSE in the confirmation window Click EXIT in every menu until all windows are closed 5 1 RECORDING CONFIGURATION In addition to scheduling the recor...

Page 23: ...will produce a small black square STEP 6 Right click anywhere on the screen to return to the Mask Field menu STEP 7 Click APPLY Click CLOSE in the confirmation window STEP 8 Click EXIT in all menus u...

Page 24: ...h port s number PICTURE 6 1 PICTURE 6 2 PICTURE 6 3 ALARM SETTINGS I O CHANNEL Consult your alarm s manual for the proper settings Select NO Normal Open NC Normal Closed or OFF HDD LOSS The alarm will...

Page 25: ...p a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system such as a corporate mail server you should consider using a free e mail provide...

Page 26: ...TZ camera for complete information about your camera including protocol and baud rate Configuring a PTZ camera STEP 1 Connect a PTZ camera to the BNC and 485A TX and 485B RX ports and power outlet STE...

Page 27: ...TER SPECIFICATION QS206 QS408 QS434 QS464 QS4474 SYSTEM LANGUAGE ENGLISH CHINESE GUI GRAPHIC MENU OSD MENU PASSWORD ADMINISTRATOR PASSWORD USER PASSWORD VIDEO VIDEO IN 16 CH 8 CH 4 CH 4 CH 4 CH COMPOS...

Page 28: ...ing Answer Instability or low input voltage Bad track on hard drive or the hard drive is bad Power supply is not producing enough power The front end video signal is not stable High temperature too mu...

Page 29: ...on area is not correct Sensitivity is too low Question 12 Why is the USB device giving me a backup error Answer The data exceeds the capacity of backup device The backup device is incompatible The bac...

Page 30: ...e not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental te...

Page 31: ...OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support Digital Peripheral Solutions Inc 8015 E Crystal Drive An...

Reviews: