Unable to hear sound.
Transmitter power light
does not light up.
Static is interfering with
the sound.
Sound Rocker does not
turn on.
Unable to connect to the
gaming console.
Sound only plays from one
speaker.
Missing or broken cables
or mini adapters.
Missing or broken power
adapter.
The audio cables are not connected properly.
Transmitter and/or Sound Rocker power is
not on.
Different channels are selected on the
transmitter and control panel.
The batteries are old or not installed properly.
Radio wave interference.
The power adapter is disconnected from the
electrical outlet or the electrical outlet has no
power.
Your video game console has a coaxial cable
instead of an RCA audio cable.
Cables are incorrectly connected.
The yellow RCA video cable is not connected
properly.
Cables are incorrectly connected.
Audio/video device has a single MONO audio
output (a common problem when connecting
to an older TV or VCR).
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection to your rocker.
The RCA cables (red and white) must be connected to the RCA to 3.5mm mini
adapter.
Check to make sure transmitter power is on and the power knob on the Sound
Rocker is on with the volume turned up.
Check to make sure that both the wireless channel on the transmitter and the
control panel are on the same: 1–1, 2–2 or 3–3.
Check to make sure the batteries in the transmitter are working. Power light on
the transmitter should be on when batteries are installed correctly and have a
full charge.
Try switching both the transmitter and the control panel to another channel.
If you have tried all three channels and are still hearing interference, your
location has too many radio waves and the Sound Rocker will need to be
plugged in directly through the cables.
Check the plug on the power adapter. When properly connected with the
volume knob on, the logo on the back of the rocker will illuminate.
If the Sound Rocker still doesn’t power up, try another electrical outlet.
Use the instructions provided by the video game console’s manufacturer to
hook up the video game console to an intermediary device (such as a TV, DVD,
VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer or
local electronics retailer.
Check that the console’s RCA audio cables are connected to the Sound
Rocker’s 3.5mm female to RCA female adapter (red to red and white to white).
Check that the Sound Rocker 3.5mm mini audio cable is connected to the
AUDIO INPUT jack on the rocker.
Check that the console’s RCA video cable (usually yellow) is connected to the
VIDEO INPUT jack on the TV.
If your video game console has an RCA audio cable, then connect the RCA
audio cable extenders to the red and white audio cables from the video game
console. Connect the supplied 3.5mm female to RCA female adapter to the
video game console’s red and white audio cables and plug the 3.5mm mini
audio cable into the input jack on the Sound Rocker.
The yellow RCA video cable connects to the VIDEO INPUT jack on the TV. Refer
to the instructions from the video game console’s manufacturer to connect any
other video cables to your TV.
Check that all RCA audio connections are correct – red to red, white to white.
Make sure the 3.5mm mini audio cable is firmly inserted into the AUDIO INPUT
jack and the 3.5mm female to RCA female adapter.
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA “Y” adaptor (1 male to 2 male, not included) is needed to send
the signal to both Pyramat speakers. Please note: the use of this type of
adapter will not produce a true stereo sound. For optimal performance, it is
recommended that you connect your Sound Rocker to stereo outputs only.
Replace items immediately. Replacement cables and mini adapters can be
purchased at your local audio accessory dealer or at www.pyramat.com.
Replace immediately with an authorized Pyramat power adapter. Do not use
the unit until the damaged power adapter has been replaced.
Problem
Possible Cause
Solution
10
TROUBLESHOOTING GUIDE
