background image

Pro Video instruments 

 

VUMATRIX FX HDMI OVER IP MATRIX EXTENDER QUICK START GUIDE 

 

APPENDIX C: FACTORY RESET 

 

NOTE: Only perform these steps if needed to recover if the IP address is lost, or as directed by PVI Technical 
Support. 

Using the Remote: 

1)

 

If resetting the Transmitter, press Power + 7 on the remote to put it in Transmitter Mode.  If resetting 
the Receiver, press Power + 8 to put the remote in Receiver Mode. 

2)

 

On the Remote, press Menu, 3, 3, 3, Enter to reset the unit.  This places all values at factory defaults.  
After about 10 seconds, the unit will reboot.   

3)

 

Allow the unit 2 minutes to reboot until it shows the ON LED light solid green and the On Screen Display 
shows the number 0. 

4)

 

Refer to the label on the bottom of the unit for the default IP address.   

 
Using the Onboard Keys: 

1)

 

On the unit, press the keys “Menu”, “

-

“, “

-

“.   You will see the numbers “333” on the On Screen Display.

 

2)

 

Press “+” and “

-

“ keys together.  This places all v

alues at factory defaults.  After about 10 seconds, the 

unit will reboot. 

3)

 

Allow the unit 2 minutes to reboot until it shows the ON LED light solid green and the On Screen Display 
shows the number 0. 

4)

 

Refer to the label on the bottom of the unit for the default IP address.   
 

IMPORTANT: In some cases, the address may differ and be in the “169.254.xxx.xxx” range instead of the 
“172.20.xxx.xxx” range, but the last 2 segments will be the same.  If the printed address does not work, replace 
the “172.20…” with “169.254…”.  For example, if the printed address is “172.20.12.345”, try “169.254.12.345” to 
access.  If the unit has a “169.254.xxx.xxx” address, use APPENDIX A to set the unit’s IP address to the same 

range as the other units before using. 

 

 

 

Summary of Contents for VuMATRIX-FX

Page 1: ...VUMATRIX FX HDMI OVER IP MATRIX EXTENDER QUICK START GUIDE QUICK START GUIDE ...

Page 2: ...o ATMOS DTS X Ethernet Gigabit RJ45 Fiber SFP Analog Audio Input 3 5mm Stereo Phone Jack IR Receiver 3 5mm Stereo Phone Jack 20 60Khz 45 5M RS232 DB9 Female Receiver Power Supply 12V 1 5A DC 500 mA typical consumption Power over Ethernet POE 802 3af Dimensions 167 x 103 x 40 mm Weight 500 g HDMI Video Support Up to 4K UHD 4 4 4 30Hz HDCP Compliance HDCP 2 2 HDMI Audio Support Up to 7 1 LPCM 192Khz...

Page 3: ...to put the remote in Transmitter Mode 3 On the Remote set your Transmitter ID by pressing the UP or DOWN arrow keys or enter the ID number you wish to use then ENTER to confirm Each Transmitter needs to have its own unique ID USING ONBOARD KEYS 1 Power on the unit by connecting the power supply cable Allow the unit 2 minutes to boot until the ON LED light is lit solid green and the On Screen Displ...

Page 4: ...ether to put the remote in Receiver Mode 3 On the Remote set ID of the Transmitter you want the Receiver to show by pressing the UP or DOWN arrow keys or enter the ID number you wish to use then ENTER to confirm USING ONBOARD KEYS 1 Power on the unit by connecting the power supply cable Allow the unit 2 minutes to boot until the ON LED light is lit solid green and the On Screen Display shows a num...

Page 5: ... receiver Keep the Transmitter ID on both devices as 0 2 Power on the Transmitter and allow to boot Connect your HDMI source device to the Transmitter via HDMI In 3 Power on the Receiver and allow to boot Connect your TV to the receiver via HDMI Out With the TV set to the HDMI input you will see the PVI test screen and Waiting for Transmitter message 4 Connect the CAT5e or CAT6 link cable to the U...

Page 6: ...E TRANSMITTER OUT OF BOX page 2 and CONFIGURE RECEIVER OUT OF BOX page 3 steps to set up all the Transmitters and Receivers Set each Transmitter to its own unique Transmitter ID using the remote or onboard keys 2 If necessary to set the IP Addresses of your Transmitters and Receivers use the steps outlined in APPENDIX A before connecting the units to your switch 3 Install the Transmitters at inten...

Page 7: ...determined by the hardware and is unique for each device Connect the device to your computer via Ethernet If your computer is set to obtain an IP address automatically there s no need to set a manual IP address Open a web browser window i e Internet Explorer or Chrome In the browser s address bar enter the unit s default IP address to navigate to the unit s web interface 1 Click on the Network tab...

Page 8: ...ust be enabled If all ports default to VLAN1 ensure IGMP Snooping on VLAN1 is enabled IGMP Snooping Fast leave Enable if found IGMP Version Set to IGMP Version 2 if able IGMP Query Must be enabled If all ports default to VLAN1 ensure IGMP Query on VLAN1 is enabled Jumbo Frames Enable and set to above 8000 Filter Drop Unregistered Multicast Traffic Must be enabled if found Unregistered Multicast Fl...

Page 9: ... of the unit for the default IP address Using the Onboard Keys 1 On the unit press the keys Menu You will see the numbers 333 on the On Screen Display 2 Press and keys together This places all values at factory defaults After about 10 seconds the unit will reboot 3 Allow the unit 2 minutes to reboot until it shows the ON LED light solid green and the On Screen Display shows the number 0 4 Refer to...

Page 10: ...support com and click Submit a Ticket Our support staff will address your questions very quickly right after you post the ticket We strongly suggest that you open a ticket first before calling so we can best support you Our tech support department is active MON FRI 9 30 AM 5 PM US EST TIME Tickets posted outside of this time window or on weekends and holidays are responded to ASAP the following bu...

Reviews: