Installation Guide / SolarRoof™ Slate Tile
11
Code-Compliant Planning and Installation Guide V1.0 - Complying with AS/NZS1170.2-2011 AMDT 2-2016
Warranty Scope
Your solar mounting Product has been manufactured to high standards, however, should any manufacturing defect
arise, please contact Clenergy Australia. We will arrange for an inspection of the affected Product(s) to determine the
extent of the problem.
Details are provided below as to the extent of your Warranty coverage and any exclusions that may apply. Please read
these provisions carefully to ensure you receive the appropriate assistance and support in a timely manner. Please also
contact Clenergy Australia if any part of this Warranty is unclear, or you wish to discuss your rights and remedies under
this Warranty.
If your Product fails during the Warranty periods set out in the Warranty table above due to a defect in:
(a) materials and/or workmanship on and from the date of the Product’s delivery; or
(b) structural integrity on and from the date of the Product’s installation,
Clenergy Australia will at its election either repair or resupply the defective Product provided that:
•
The Product was installed correctly by a Clean Energy Council (“CEC”) accredited or equivalent accreditation installer,
following the Clenergy installation manual provided at time of purchase.
•
The Product has been maintained correctly in accordance with section “Care of your Product” below.
Warranty Conditions
•
Any and all costs for repair or replacement outside the Warranty period are the responsibility of the customer.
•
Where Clenergy attends a site and finds that the Product is not faulty, the costs for the visit will be payable
by the customer.
•
Defective Products shall be uninstalled and/or reinstalled at the customer´s expense and risk.
•
Under certain conditions, the Warranty can be extended to more than 10 years at an extra cost,
available upon request.
Warranty Exclusions
•
Product finish (natural surface oxidation) or any natural impairment or surface corrosion that does not compromise
the structural integrity.
•
Products sold or installed outside of Australia and New Zealand unless approved previously in writing by
Clenergy Australia.
•
Damage caused by transport, mishandling, incorrect storage, improper loading or willful conduct.
•
Any Product not correctly installed in accordance with our installation manual, or any specific design instruction
or special conditions as advised by Clenergy Australia.
•
Damage caused by the Product being modified in any way unless previously agreed to in writing by
Clenergy Australia.
•
The use of the Product for purposes other than the mounting of PV solar panels.
•
Installations where the environment is excluded in the “Products Warranty Table” above, and for galvanized steel
ground system Products, where the pH level is outside the range of 6-8, unless agreed to in writing by Clenergy
Australia prior to installation.
•
Damage caused by extreme weather conditions or any other natural or man-made event outside of our control.
•
Damage caused by attachments not designed or approved for connection to the Product.
•
Damage caused by lightning strikes or excessive currents through the earthing/grounding clamps, clips or lugs.
- Product Warranty -
