8
CustomerService
@
GQBrands.com
GQBrands.com
1-866-498-5269
FREQUENTLY ASKED QUESTIONS
• Question: “One of my trampoline legs has
broken” or “The trampoline padding or
mat is damaged, how do I replace it?”
Answer: If you are still within your
warranty period (90 days from initial
purchase) You should contact customer
service. You can also purchase select
replacement parts at:
www.GQBrands.com
• Question: “I had a part missing from my
box” or “something was damaged during
assembly, can you send it to me?”
Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
• Question: “How do I remove the black
caps on the frame of the trampoline?”
Answer: Please refer to page seven of
this manual for instructions on how
to remove the leg cap covers from the
trampoline frame.
