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COMMON FAULTS
6.1 Faults Description
FAULTS
POSSIBLE REASONS
SOLUTIONS
The robot
can not be
charged
The robot is
stuck during
work
The electrodes between the
main body and the charging
base are not contacted
properly.
Make sure that the electrodes
between the main body and
the charging base are properly
contacted.
The charging base is switched
off while the robot is switched
on,which leads to the loss of
power.
Keep charging the robot when
it is not working to better
prepare for next cleaning
assignment.
The robot may be stuck by
wires/cables on the ground,
hanging curtains or obstacles
around the carpets.
The robot will try to get itself
out automatically. However,
please help it manually if it
failed.
The robot
goes back to
recharge
without
finishing the
cleaning
work
The robot detects that the
power may be not enough
and automatically goes back
to recharge.
Charge the robot.
The robot works at different
speeds on different floor
types. For example, it works
longer on the wood floors
than on carpets.
The length of working time
varies because of the
complexities of room
environments, the amount of
garbage and different
cleaning modes.
The robot
does not
perform
cleaning
work
automatically
as scheduled
The robot is not switched on
and the robot can not perform
cleaning work as scheduled
when it is powered off.
Turn on the robot.
The power level of the robot
is too low to work.
Keep charging the robot when
it is not working to better
prepare for next cleaning
assignment.
The robot is stuck or twined
by obstacles.
Turn off the robot and clean
the dust box. Then turn over
the robot to clean its compo-
nents, such as wheels and
side brushes.
