Warranty
8
14
PULSAR PRODUCTS Limited to 2 Years Warranty:
From the date of original purchase, Pulsar Products Inc. warrants to the original purchase, that each Lawn Product
sold, shall be free from defect in material and workmanship for a period of 2-years.
Pulsar Products Inc., at its discretion, agrees to repair or replace any defective part that upon examination, inspection,
and testing by a Pulsar Products Inc. authorized service dealer, is found to be detective within the original warranty
period. Pulsar Products Inc. will also decide upon the use of new or rebuilt parts or comparable product. Any part or
product that is replaced will be retained by Pulsar Products Inc. This warranty period shall not be extended and any
repaired product shall be warranted for the remaining period of the original warranty. The consumer is responsible, and
shall prepay all transportation costs, including returning items to the factory or warehouse. This warranty is not transferable
and proof of purchase must be presented when requesting warranty service. If a proof-of-purchase receipt is not provided,
the product’s shipping date by the manufacturer will be used to determine the warranty period.
Where Warranty is Valid:
For warranty coverage, this product must be purchased from an authorized Pulsar Products Inc. dealer and the warranty
only extends to the original purchaser in the United States, Canada, or Mexico. Refurbished, used, demonstration, or floor
models are not covered by this warranty. Products purchased from on-line auction websites, such as ebay, are not covered
under this warranty. Products used for commercial use are not covered under this warranty.
Consumer Responsibilities:
•
Consumer is responsible for carefully reading and following all instructions in the owner’s manual. Any product that is
damaged due to misuse or abuse will not be covered by this warranty.
•
Consumer is responsible for all transportation costs to an authorized Pulsar Products Inc. Service Center. Unless
otherwise requested, ground shipping will be applied for part shipment and customer will pay any additional charges for
expedited shipments.
•
Consumer is responsible for labor costs associated with warranted repairs twelve (12) months after the purchase date.
Labor rates will only be based on normal working hours.
•
Consumer is responsible for maintaining the string trimmer as specified in the owner’s manual. Documentation of this
maintenance may be required to cover warranty requests.
•
Consumer is responsible for presenting any problems with the pressure washer to an authorized Pulsar Products Inc
Service Center as soon as the problem exists. Warranted repairs will be completed in a reasonable period
of time, not to exceed 30 days.
What is covered under this warranty:
Replacement parts and labor. Please note that we reserve the right to repair or replace the product as we deem
appropriate.
Length of Warranty:
Personal use applications of this String Trimmer is warranted for two (2) years or 500 hours which ever comes first.
Proof of purchase and of maintenance must be provided.
•
Year 1 - Limited coverage on String Trimmer engine and components parts and labor.
•
Year 2 - Limited coverage on String Trimmer engine components, parts only.
