3
Pulsafeeder Factory Service Policy
Should you experience a problem with your Pulsafeeder pump, first consult the
troubleshooting guide in your pump operation and maintenance manual. If the problem is
not covered or cannot be solved, please contact your local Pulsafeeder Sales
Representative or Pulsafeeder Technical Service Department for further assistance.
Trained individuals are available to diagnose your problem and arrange a solution.
Solutions may include purchasing a replacement unit or returning the
PULSAlarm
to the
factory for inspection and repair.
All returns require a Return Material Authorization (R.M.A.) number to be issued by
Pulsafeeder. Parts purchased to correct a warranty issue may be credited after
examination of the original parts by Pulsafeeder personnel. Parts returned for warranty
considerations which are good will be sent back freight collect.
Any field modifications will void the warranty. Out-of-warranty repairs will be subject to
Pulsafeeder's standard bench fees and testing costs associated with replacement
components.
This document describes product features controlled by IECEx / ATEX
requirements. Those features, and this document, cannot be changed without
notification or approval of the appropriate agency.
Copyright
Copyright © 2006 - 2019 Pulsafeeder, Inc. All rights reserved.
Information in this document is subject to change without notice. No part of this
publication may be reproduced, stored in a retrieval system or transmitted in any form or
any means electronic or mechanical, including photocopying and recording for any
purpose other than the purchaser’s personal use without the written permission of
Pulsafeeder.
Summary of Contents for PULSAlarm Pulsa Series
Page 17: ...18...