Electrical Home-Aids Pty. Ltd.
ABN 62 007 539 577
Ground Level, Building 3, Brandon Business Park
530 Springvale Road, Glen Waverley, Victoria 3150
Pullman is a registered trademark.
Contact Electrical Home-Aids Pty. Ltd. for your nearest authorised
service centre on 1800 815 270 (AU) or 0800 282 288 (NZ).
V1 0217
Your Pullman cleaner has a
one year parts and labour
warranty against product
defects and failures when the
product is used in accordance
with the terms and conditions
of this warranty statement.
The cleaner must be operated in accordance with
these instructions. This cleaner is not designed for
the collection of vitreous building material including
particle board, construction products and similar
products such as wood/fibres, cement, fillers,
fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these
circumstances may be harmful to your cleaner
and may void the manufacturer’s warranty.
Accessories and consumables including dust
bags and filters, unless defective in manufacture,
are not subject to this warranty. In order to prolong
the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.
In the event of service or advice being needed,
please contact Electrical Home-Aids Pty Ltd, ABN
62 007 539 577, Ground Level, Building 3 Brandon
Business Park, 530 Springvale Rd, Glen Waverley,
VIC 3150. Customer Care: 1800 815 270.
The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty Ltd.
If International Cleaning Solutions Pty Ltd decide
to repair or replace the cleaner, it will do so at its
own cost.
Electrical Home-Aids Pty Ltd is unable to accept
responsibility under this warranty for any repair
work not carried out by an authorised Electrical
Home-Aids Service Agent or from the use of
non-genuine parts. If any part is no longer
available or manufactured, International Cleaning
Solutions will replace it with a genuine functional
replacement part. This warranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the
repair of defective parts shall be borne by the
claimant.
If proof of purchase cannot be provided at the time
of a warranty claim or service, any work carried
out on the cleaner is chargeable. The repair or
replacement of the cleaner under this warranty
does not extend the original period of warranty.
The benefits conferred by this warranty are in
addition to all other rights and remedies in respect of
the product as outlined under the Competition and
Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.”
Conditions of warranty
