Operation and
Serial Communication Programmer’s Guide
SENTRY
™
Tool Interface Module
(TIM-100/120)
and Program Module (TIM-200)
Section 7: Technical Support & Warranty Policy
12286 Rev 2
Page 1
WARNING:
PTI systems, which include a TIM-100/120, are sold with and without a power supply. If your
system includes the PTI Universal Power Supply the following applies:
•
The line voltage of this unit is listed on the power supply label. Plug the SENTRY power
supply into an outlet with the proper voltage and ground.
•
To prevent fire or shock hazard, do not expose this product to any type of moisture.
•
When operating this power supply, the outlet should be near the product and should be
easily accessible.
•
Refer servicing of this product to PTI Technical Support Staff.
The model number, serial number and revision reference of each component may be found on
the SENTRY controller and SENTRY TIM-100/120/200 serial tags. The part number and
revision reference of the cables may be found on the label on each cable. For your
convenience, please note the numbers below and retain this manual and information for future
reference.
1) SENTRY Controller
Model
Number:
Serial Number:
Rev Number:
2) SENTRY TIM-100/120
Model
Number:
Serial Number:
Rev Number:
4) Tool/Host to SENTRY TIM-100/120 Interface
Cable
Part
Number:
Rev Number:
-OR-
Stand-Alone Power Supply Cable
Part
Number:
Rev Number:
3) SENTRY TIM-100/120 to SENTRY
Controller Cable
Part
Number:
Rev Number:
5) Serial Communication Cable
Part
Number:
Rev Number:
Other/Special:
Technical Support Calls
If you are having difficulty troubleshooting this product, please contact the PTI technical
support staff at the main number listed below. Please have the model numbers and serial
numbers available. The listed telephone number is operational during business hours of 8:30
AM to 5:30 PM EST (GMT -5).
PTI Corporate Office
Telephone (978) 863-1000 Facsimile (978) 863-1099
