Chapter 1: About This Guide
18
Text Conventions
describes the text conventions that are used in this guide.
Customer Support and Services
PT offers a variety of standard and custom support packages to ensure customers have access
to the critical resources that they need to protect and maximize hardware and software
investments throughout the development, integration, and deployment phases of the product
life cycle.
If you encounter difficulty in using this PT product, you may contact our support personnel by:
1.
(Preferred Method) – Email us at the addresses listed below or use our online email support
form. Outline your problem in detail. Please include your return email address and a telephone
number.
2.
TELEPHONE
– Contact us via telephone at the number listed below, and request Technical Support.
Our offices are open Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern Time).
If you are located outside North America, we encourage you to contact the local PT distributor
or agent for support. Many of our distributors or agents maintain technical support staffs.
Conventions in This Guide
Convention
Used For
Monospace font
Monospace font represents sample code.
Bold font
Bold font represents:
• paths
• file names
• UNIX commands
• user input.
Italic font
Italic font represents:
• notes that supply useful advice
• supplemental information
• referenced documents.
PT Support Contact Information
Embedded Systems and Software
(Includes Platforms, Blades, and Servers)
SS7 Systems
(Includes SEGway™)
Phone
+1 (585) 256-0248
(Monday to Friday, 8 a.m. to 8 p.m.
Eastern Time)
+1 (585) 256-0248
(Monday to Friday, 8 a.m. to 8 p.m.
Eastern Time)
Summary of Contents for AMC131
Page 4: ...4 ...
Page 10: ...Contents 10 ...
Page 14: ...Tables 14 ...
Page 16: ...Figures 16 ...
Page 32: ...Chapter 2 Introduction 32 ...
Page 42: ...Chapter 3 Getting Started 42 ...
Page 82: ...Chapter 6 Reset Configuration 82 ...