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WIL-19230-E-01

 

Wilden

® 

12 

 

Edge Device 

LED LIGHT INDICATOR NOT BLINKING 

1.

 

Remove rubber sleeve and top to confirm the battery 

pack is connected to the Edge Device using the 

appropriate terminal. (Step 9-11 in Section 4 of this 

manual) 

2.

 

Confirm the cable extending from the battery pack is 

not cut, broken, or damaged. 

3.

 

Disconnect battery pack from the terminal and 

reconnect. The LED should light up immediately. 

4.

 

If Step 3 above does not work, connect a new battery 

pack to the appropriate terminal. The LED should light 

up immediately. 

5.

 

If this does not fix the problem, please contact 

customer service. 

Leak Detection 

FALSE ALARMS 

1.

 

False leak detections may be caused by condensate, 

frozen condensate, or other debris collecting in the 

detection well and activating the float sensor. To fix 

this, remove the detection well by unscrewing the two 

screws on the ears of the leak detector and gently 

pulling down on the detection well.  

2.

 

Remove any debris that may have 

accumulated and replace the well. 

TESTING THE FLOAT SENSOR 

1.

 

To test the float sensor, remove the detection 

well by removing the screws on the ears of 

the leak detector and gently pulling down on 

the detection well. The float sensor will stay 

with the main part of the leak detector.  

2.

 

Gently push up on the foam cylinder float and 

hold it there.  

3.

 

Check the user interface on 

www.wildensafeguard.com

 to see if the leak 

indicator turns on. This may take a few 

seconds. 

4.

 

If it does not, check the connection between 

the leak detector cable and the J-Box. If this 

does not fix the problem, please contact 

customer service. 

 

 

Gateway Node 

EXTERNAL DC POWER SUPPLY CONNECTED,  

BUT LED LIGHT OFF 

1.

 

Confirm the cable extending from the Gateway Node 

to the power outlet is not cut, broken, or damaged. 

2.

 

Confirm the outlet being used is supplying voltage. 

3.

 

If this does not fix the problem, please contact 

customer service. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

TROUBLESHOOTING

 

  Section 6 

Summary of Contents for Wilden SafeGuard

Page 1: ...EOM ENGINEERING OPERATION MAINTENANCE Wilden SafeGuard Remote Monitoring and Alert System WIL 19230 E 01 Where InnovationFlows ...

Page 2: ...2 Contents Section 1 Precautions Read First 4 Section 2 How It Works 5 Section 3 Dimensional Drawings 6 Section 4 Installation 7 Section 5 Maintenance 11 Section 6 Troubleshooting 12 Section 7 Exploded View and Parts List 13 ...

Page 3: ...e original purchaser that your Wilden SafeGuard Remote Monitoring and Alert System Edge Device and Gateway Node shall be free from defects in material and workmanship under normal use for a period of one 1 year from date of shipment Due to the varied ways that product s can be accessed and or configured during use battery life is excluded from warranty If you have an active contract and damage pro...

Page 4: ... proper operation Impediments between the pump Edge Device and Gateway Node can cause this range to vary The SafeGuard Gateway Node can handle up to 10 SafeGuard Edge Devices WARNING Changes or modifications which are not expressly approved by Wilden could void the authority to operate the equipment NOTE SafeGuard complies with Part 15 of the FCC rules Operation is subject to the following two con...

Page 5: ...r Edge Device mounted directly onto the pump which communicates to a sensor reader Gateway Node The Gateway Node which can connect up to 10 Edge Devices Pumps operates as an encryption router securely transmitting the data from all pumps to the Cloud The Tier 2 system option includes an additional real time leak detection sensor The Leak Detection Sensor indicates a leak when fluid fills the senso...

Page 6: ... 0 101 6 mm 4 0 101 6 mm 4 0 B 315 mm 12 4 358 1 mm 14 1 515 6 mm 20 3 515 6 mm 20 3 DIMENSIONAL DRAWING Section 3 Note Dimensional Drawing of Tier 2 represented on a PS420 Metal Pump Model For full dimensions of your specific pump model refer to the pump manual Note Dimensional Drawing of Tier 1 represented on a PS420 Metal Pump Model For full dimensions of your specific pump model refer to the p...

Page 7: ... shown However the pumpdisassembly procedurewillbethesame NOTE Replace worn parts with genuine Wilden parts for reliable performance Step 1 Using a 3 16 Hex Wrench remove the top two air valve bolts Step 2 Once the top two air bolts are removed remove the top air valve end cap by simply lifting up on the end cap Step 3 For Tier 1 Only Take the Edge Device and mounting end cap add grease to the O R...

Page 8: ...muffler plate with the appropriate adaptors for the size of your pump Refer to the parts list on page 14 for the adaptor appropriate for your pump Hand tighten until the last full turn ends with the leak detection cable facing up Step 7 For Tier 2 Only Install the muffler into the leak detection unit with the appropriate adaptor based on your pump size tightening by hand Identify the appropriate a...

Page 9: ... to remove the cap Step 11 Insert 2 AA batteries into the battery slots Be sure to leave the tray empty where it s marked Leave Empty A light will flash blue when powered Reinstall the Edge Device cap and rubber seal The Wilden SafeGuard Installation is Complete INSTALLATION ...

Page 10: ...nstallation is complete 4 Plug in the power adapter set the antenna facing up vertically and your Gateway Node should now be installed Technical Specifications The following outlines the technical specifications of the Gateway Node Maximum Number of Paired Edge Devices 10 Range Up to 150 ft Power Source 9 24 VDC Powered by External DC Supply Communication o 4G LTE Cellular Cloud Connectivity o 900...

Page 11: ...s Power Blinks every 5 seconds Single Blink Edge Device is Paired Double Blink Edge Device is Not Paired LED Light 2 Mirrors Indicators on Pump Dashboard Single Blink Warning Double Blink Fault Leak Detection In the event that a leak is detected via the Leak Detection Sensor the product could potentially contaminate the float switch and the float switch may need to be replaced To replace the Leak ...

Page 12: ...ws on the ears of the leak detector and gently pulling down on the detection well 2 Remove any debris that may have accumulated and replace the well TESTING THE FLOAT SENSOR 1 To test the float sensor remove the detection well by removing the screws on the ears of the leak detector and gently pulling down on the detection well The float sensor will stay with the main part of the leak detector 2 Ge...

Page 13: ...d Metal Pump PS220 represented in the exploded view for Tier 1 and Tier 2 1 Option Tier 1 and 2 1 1 2 to 3 EXPLODED VIEW 38 mm 1 1 2 Pro Flo SHIFT Series Bolted Metal Pump PS420 represented in the exploded view for Tier 1 and Tier 2 1 1 2 to 3 Options EXPLODED VIEW AND PARTS LIST Section 7 ...

Page 14: ... 04 8296 99 B Leak Detector 1 N A 02 8016 01 N A 04 8016 01 Pump Side Adaptor Coupling Leak Detection 1 N A 04 7425 01 N A 04 7505 01 Pump Side Adaptor Bushing Reducer 1 N A N A N A 04 6959 08 Muffler Side Adaptor 1 N A 04 6950 01 N A 04 7426 01 Gateway Node not shown in exploded view 1 99 8254 99 Note Not all parts are available to order outside the system EXPLODED VIEW AND PARTS LIST ...

Page 15: ...WIL 19230 E 01 Wilden Notes ...

Page 16: ...d Terrace CA 92313 5651 USA P 1 909 422 1730 F 1 909 783 3440 psgdover com Where Innovation Flows PSG reserves the right to modify the information and illustrations contained in this document without prior notice This is a non contractual document 04 2020 ...

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