PS Engineering
PAC45A Audio Selector Panel and Intercom System
Installation and Operator’s Manual
200-045-0100
Page 4-1
January 2020
Section IV – Warranty and Service
4.1 Warranty
In order for the factory warranty to be valid, the installations in a certified aircraft must be ac-
complished by an FAA- (or other ICAO agency) certified avionics shop and authorized PS Engi-
neering dealer. If the unit is being installed by a non-certified individual in an experimental air-
craft, a factory-made intercom harness must be used for the warranty to be valid.
PS Engineering, Inc. warrants this product to be free from defect in material and workmanship
for a period of two (2) years from the date of sale. During the first
twelve (12) months
of the
two-year warranty period, PS Engineering, Inc., at its option, will send a replacement unit at our
expense if the unit should be determined to be defective after consultation with a factory tech-
nician. For the remaining
twelve (12) months
of the two-year warranty period, PS Engineering,
Inc., at its option, will send a similar replacement unit at the
customers’
expense if the unit
should be determined to be defective after consultation with an authorized PS Engineering
dealer.
All transportation charges for returning the defective units are the responsibility of the pur-
chaser. All domestic transportation charges for returning the exchange or repaired unit to the
purchaser will be borne by PS Engineering, Inc. The risk of loss or damage to the product is
borne by the party making the shipment, unless the purchaser requests a specific method of
shipment. In this case, the purchaser assumes the risk of loss.
This warranty is not transferable. Any implied warranties expire at the expiration date of this
warranty. PS Engineering SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty does not cover a defect that has resulted from improper handling,
storage or preservation, or unreasonable use or maintenance as determined by us. This war-
ranty is void if there is any attempt to disassemble this product without factory authorization.
This warranty gives you specific legal rights, and you may also have other rights, which may vary
from state to state. Some states do not allow the exclusion of limitation of incidental or conse-
quential damages, so the above limitation or exclusions may not apply to you.
All items repaired or replaced under this warranty are warranted for the remainder of the origi-
nal warranty period. PS Engineering, Inc. reserves the rights to make modifications or improve-
ments to the product without obligation to perform like modifications or improvements to pre-
viously manufactured products.
4.2 Factory Service
The units are covered by a two-year limited warranty. See warranty information. Call PS Engi-
neering, Inc. at (865) 988-9800 before you return any unit. This will allow the service technician
to provide any other suggestions for identifying the problem and recommend possible solutions.
After discussing the problem with the technician and you obtain a Return Authorization Num-
ber, ship product to:
PS Engineering, Inc.
Attn: Service Department
9800 Martel Rd
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619
Email: [email protected]
Units that arrive without an RMA number, or telephone number for a responsible contact, will
be returned un-repaired. PS Engineering is not responsible for items sent via US Mail.
PRELIMINARY
