Troubleshooting Guide
In the event you experience difficulties with the
operation of your Power Director 3.5, we offer
the following suggestions:
Unit will not turn on.
1. Check the obvious. Is it plugged in, and is the
AC wall outlet live?
2. Check the circuit breaker on the Power
Director 3.5. Check to make sure the breaker
has not tripped. If it has been tripped, push it in
to reset it. The circuit breaker may require a few
minutes before it can be reset.
3. Check the internal fuse. The chances of the
Power Director 3.5’s internal fuse being blown
are very remote. This fuse is there to protect
the control circuitry. Unplug the Power Director
3.5 from the wall outlet before removing the top
cover. If the fuse is blown, replace it with a 3-
amp fast blow (5x20mm) fuse.
4. There is an un-powered jack plugged into the
DC trigger input. If there is a connector plugged
into the DC trigger input located on the rear of
the Power Director 3.5, the unit will not turn on
unless that connector has at least 6 volts DC on
it. Remove the connector if necessary.
Specific Power Zones will not turn off.
If any power mode switch on the rear panel is
set to ON then that specific zone will continue to
pass power even if the director is switched off.
Move the switch for the specific zone to switched
[SW] power mode. The director will now only
provide power when it is on.
The front panel logo is flashing.
The Power Director 3.5 will indicate protection
circuitry failure by flashing the front panel logo.
Under this condition no power will be provided
from the rear panel outlets regardless of the
position of the power mode switches. If this situ-
ation persists contact service at PS Audio.
The PS logo does not illuminate.
If all power mode switches are set to ON then
the Power Director 3.5 will still continue to pass
power to connected products when in standby
mode. The PS logo will not illuminate. Ensure
the Power Director 3.5 is in operate mode.
If the PS logo still does not illuminate when in
operate mode, use the included Logo trim tool to
adjust the intensity of the logo. See the Logo trim
tool section on page 5 for more information.
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