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Abbreviations and Terminology

General Information

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General Information

The Forum IPhone PC is a system terminal that can be operated using the 
Forum 500 / Forum 5000.

This system terminal is a PC-software based communications solution. No 
specific hardware, other than the communications system, is required to 
operate the Forum IPhone PC. The Forum IPhone PC’s technology is based on 
VoIP (Voice over Internet Protocol).

The Forum IPhone PC is available in two different versions: one with an active 
telephone user interface and one without a user interface. The 
Forum IPhone PC without the user interface can be integrated into Microsoft 
Outlook (for outgoing calls). 

For the Forum 500 / Forum 5000 communications system, PC versions of 
the Forum Phone 525 and Forum Phone 535 are available, but not for the 
Forum Phone 515.

In this user guide, those features of the Forum IPhone PC which set it apart 
from the hardware-based system telephones will be described.

Note:

For more operation information, please refer to the “the 
Forum Phone 515, Forum Phone 525, Forum Phone 535” user 
guide.

Product-related licence keys are required for the operation of different 
communications systems.

Abbreviations and Terminology

AEC (Acoustic Echo Cancellation):

Filters out frequencies emitted by the speaker that would be picked up by the 
microphone, preventing the caller at the other end from hearing their own 
echo.

Codecs:

Compression (and decompression) of audio data, in real time, before transpor-
tation via the Internet Protocol, thus reducing network load.

Summary of Contents for Forum IPhone 5000

Page 1: ...Forum 500 Forum 5000 Forum IPhone PC User Guide ...

Page 2: ...ator or retailer Internet www proximus be pabx Forum 5000 and Forum 500 This user guide applies to the Forum 5000 and Forum 500 product families The Forum 500 product family comprises the Forum 523 524 Forum 525 526 and Forum 550 560 communi cations systems The Forum 5000 product family comprises the Forum 5500 Forum 5004 Forum 5008 and Forum 5012 communications systems If a reference is made in t...

Page 3: ... the Forum IPhone PC 10 Forum Tab 11 Display Tab 11 Audio Tab 12 Output volume Tab 13 Input volume Tab 13 Voicemail Tab 14 Using the Forum IPhone PC with an Interface 15 Program Start 15 Operation 16 Drag Drop 20 Volume Settings 20 Audio Functionality 21 Audio functionality with a deactivated Answering Machine 22 Audio functionality with an activated Answering Machine 23 ...

Page 4: ...2 Taskbar Symbol and Application Menu 24 Support 25 ...

Page 5: ...or the Forum 500 Forum 5000 communications system PC versions of the Forum Phone 525 and Forum Phone 535 are available but not for the Forum Phone 515 In this user guide those features of the Forum IPhone PC which set it apart from the hardware based system telephones will be described Note For more operation information please refer to the the Forum Phone 515 Forum Phone 525 Forum Phone 535 user ...

Page 6: ...creation of a network connection via a modem ISDN or DSL possible RTP RTCP Real Time Protocol Real Time Control Protocol Protocols for transporting real time audio data via the Internet Protocol Skin Interchangeable graphical user interface TAPI Telephony Application Programming Interface A programming interface developed by Microsoft and Intel for telephony applications that use Microsoft Windows...

Page 7: ...A 800 600 8 bit Sound full duplex capable sound card Microphone Speaker Network or RAS connection Operating System Microsoft Windows 98 ME 2000 XP Recommended CPU PIII 1 GHz or comparable processor RAM 128 MB Hard drive capacity 50 MB VGA 800 600 16 bit Sound full duplex capable sound card Headset 10 Mbit s Network connection Microsoft Windows XP ...

Page 8: ...ilar to the hardware based system telephones Can be completely operated via a PC keyboard Alphanumeric dialling via PC keyboard Suitable for workstations for the visually impaired Dialling of call numbers names using Drag Drop Automatic RAS dial in can be configured Local voice echo depending on the sound card Configuration assistant including sound card configuration Control via the CTI applicati...

Page 9: ...st have administrator rights for your PC 1 Run the IPhoneSetup exe file 2 Select the language in which the installation is to be made and click on OK 3 Click on Next 4 Now select the directory on your hard drive into which you would like to install the Forum IPhone PC and confirm by clicking on Next ...

Page 10: ...I application Forum IPhone PC without Interface Forum IPhone PC without an interface can only be used with a CTI application and cannot be used without a CTI application Activate one of the plugins listed if a corre spondig component is installed on your PC then click on Next 6 Select the directory in the Start menu in which the Forum IPhone PC is to be installed then click on Next 7 Click on Next...

Page 11: ...is configured with default settings that minimize processor load but which may also reduce audio quality You can improve the quality by taking the following steps Note You must have administrator rights to be able to adjust the DirectSound audio quality 1 Go to the Control Panel in Windows XP then to Sounds and Multimedia and select the Audio tab 8 Once the installation is successfully completed c...

Page 12: ...n click on Advanced if available Change the Hardware acceleration to Full and the Sample rate conversion quality to Best Confirm the changes with OK 4 Close the Audio tab with OK Configuring the Forum IPhone PC When starting the Forum IPhone PC for the first time the configuration assistant used to configure the Forum IPhone PC opens automatically These options can subsequently be accessed via the...

Page 13: ...r a telecommuting workstation Display Tab This tab is not available for the version of the Forum IPhone PC which does not have an interface Select the desired interface from the Skin selection and the Device type Activate the Truecolor version for optimal display quality This option is only available if the graphic card allows for a colour depth of 16 bit 65536 colours or more You can also stipula...

Page 14: ...ation option reduces audible echo for callers An echo will be heard if a speaker and a microphone or a badly suppressed headset is used If this option is activated the microphone is suppressed or for hands free calls it is muted during calls via the receiver as soon as the caller speaks The Local echo option is only available if your sound card supports the direct output of microphone data to the ...

Page 15: ...d the ring tone will be played Move the slide control to a position where the ring tone is played back at an adequate and audible volume Input volume Tab Speak into the microphone at normal volume keeping a normal distance from the microphone Wait until the slide control has come to rest ...

Page 16: ...on to play back a message via the speaker while the message is being recorded This allows you to decide whether you wish to accept the call Activate the Send Email option to send an e mail notification for each call Enter the data for a SMTP server If a user login is required for the SMTP server then you can enter the user name and password separated by a semicolon respectively in the same entry f...

Page 17: ...e Forum IPhone 525 and the Forum IPhone 535 different variants with key extension are available The following keys are also available Key to minimise restore or close the Forum IPhone PC Key to operate the Forum IPhone PC s recording function Key to call up the options menu Program Start After the Forum IPhone PC is started the display will show the status of the log in to the communications syste...

Page 18: ...t to the corresponding digit key Always use your work station computer s number pad to enter digits in numeric input mode Press the shift key on the workstation computer together with a second key to enter a long key press on the Forum IPhone PC For example the Forum IPhone PC s ABC key has the telephone book short and language selection long functions You can open the telephone book by using the ...

Page 19: ...Text input Enter Receiver F1 F9 g 1 9 Short key press F1 F9 g 1 9 Long key press F1 F9 g 1 9 key extension Short key press F1 F9 g 1 9 key extension Long key press F11 1 Short key press F11 1 Long key press F12 2 Short key press F12 2 Long key press F12 3 Short key press F12 3 Long key press F M Short key press F M Long key press Back C Short key press Back C Long key press C C Short key press Ctr...

Page 20: ...key press Numeric Long key press Numeric Short key press Numeric Long key press Arrow up P UP Short key press Arrow up P UP Long key press Arrow down P DOWN Short key press Arrow down P DOWN Long key press Arrow left Short key press Arrow left Long key press Arrow right Short key press Arrow right Long key press Enter O Short key press Enter O Long key press Ctrl Shift PC Key s Alpha numeric Phone...

Page 21: ...press A A Long key press I i Short key press I i Long key press M S Short key press M S Long key press L L Short key press L L Long key press R R Short key press R R Long key press X T Short key press X T Long key press Insert Insert call number or name from clipboard V Insert call number or name from clipboard Q Answering machine On Off Ctrl Shift PC Key s Alpha numeric Phone Key s Comment ...

Page 22: ...te The call will only be made once the receiver is picked up or the hands free key pressed Drag Drop can also be used to search for names entered into the Forum IPhone PC s telephone book The closest matching entry will be marked Volume Settings During the call state while playing back a recording or performing any other actions that use the sound card the Forum IPhone PC temporarily modifies the ...

Page 23: ...ity In addition to its telephone functionality the Forum IPhone PC enables the recording of calls and audio e mails The Forum IPhone PC can also be used as an answering machine These functions are operated via the three extra keys Record Stop and Play The Record and Play keys can depending on their operational state change to become pause keys The functioning of the keys depends on whether the ans...

Page 24: ...Stop and Pause during playback You can use the Record key in its idle state together with the microphone to record an audio e mail You can also Stop and Pause during recording At the end of the recording an e mail program opens with a predefined e mail containing the recorded file as an attachment While a call is in progress using the Forum IPhone PC you can click on Play to select a previously re...

Page 25: ...being made or a call initially diverted to the answering machine is then accepted the recording mode is temporarily activated In this case the recording can be controlled using the three keys Record Stop and Play New messages on the answering machine are indicated by a symbol appearing in the taskbar see Taskbar Symbol and Application Menu starting on page 24 The symbol in the taskbar shows the ne...

Page 26: ...s shown as text Double click on the symbol with the left mouse key to minimise or restore the Forum IPhone PC for the Forum IPhone PC variant with interface only You can open the application menu by clicking with the right mouse key The following functions are available via the application menu Opening the Options dialogue Activating and deactivating the answering machine for the Forum IPhone PC v...

Page 27: ...airs SMEs and residential customers Large companies in Dutch 0800 22 500 0800 22 200 in French 0800 33 500 0800 33 200 in German 0800 44 500 0800 44 200 in English 0800 55 500 0800 55 200 SMEs and residential customers Large companies in Dutch 0800 22 500 0800 14 888 in French 0800 33 500 0800 14 888 in German 0800 44 500 0800 14 888 in English 0800 55 500 0800 14 888 ...

Page 28: ...Subject to changes Status 03 2015 For more information Visit us in the Internet at www proximus be pabx Contact your Proximus dealer ...

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