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Configuration

39

Statistics Tab

The Statistics tab allows access to the Radio and Ethernet Statistics screens.

Radio Statistics

The Radio Statistics provide information concerning the number of packets sent and
received by an Access Point over the radio network. The following Radio Statistics are
available for an 802.11a Access Point:

Transmit Statistics

•

Unicast Packets

: Number of unicast packets transmitted. Unicast packets are

destined for a single network node.

•

Unicast Bytes

: Number of bytes in transmitted unicast packets.

•

Multicast Packets

: Number of multicast packets transmitted. Multicast packets

are destined for more than one network node (this includes broadcast packets).

•

Multicast Bytes

: Number of bytes in transmitted multicast packets.

•

Single Retries

: After the AP sends a packet, it waits for an acknowledgment from

the receiving radio to confirm that the packet was successfully received. If an
acknowledgment is not received within a fixed period of time, the AP will retrans-
mit the packet. This statistic reports the number of packets that required one
retry before the AP received an acknowledgment.

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Summary of Contents for Harmony 8570

Page 1: ...Harmony Harmony 802 11a Access Point User s Guide All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...y Return Policy If you have a problem with the Harmony 802 11a Access Point please call Proxim Technical Support at 1 408 731 2640 Proxim Technical Support will assist with resolving any technical difficulties you may have with your Proxim product After calling Proxim Technical Support if your product is found to be defective you may return the product to Proxim after obtaining an RMA Return Merch...

Page 3: ...ance mutuelle de leur conformite Richtlinie 1999 5 EG des Europäischen Parlaments und des Rates vom 09 März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität and that the following harmonized standards have been applied et que les standards marmonises suivants ont ete appliqués und dass die folgenden harmonisierten Normen angewandt wurd...

Page 4: ...rt 80211acertifications for a list of countries that have approved Proxim s 802 11a products This Web site also details any special requirements that govern the use of 802 11a products in a particular country An 802 11a product purchased for use in one country may not necessarily comply with the RF regulations in another country Note to Italian Customers Proxim s 802 11a products sold in Italy may...

Page 5: ... Installation 18 Pre installation Considerations 18 Regulatory Warnings 18 Installation 20 Mounting Instructions 22 Chapter 3 Configuration 25 Connecting to the Access Point 25 Status Tab 28 Configure Tab 29 Network 29 Radio 31 System Access 38 Statistics Tab 39 Radio Statistics 39 Ethernet Statistics 40 Reboot Button 41 Chapter 4 Troubleshooting 42 LED Error Codes 42 Range 43 Common Problems and ...

Page 6: ...y Access Point Controller the Harmony 802 11a Access Point is part of a wireless networking solution that supports all current and future wireless network standards including IEEE 802 11a IEEE 802 11b and OpenAir simultaneously within a single homogeneous architecture A Harmony System which includes Access Point Controllers and Access Points provides centralized management configuration and securi...

Page 7: ... and the OpenAir Access Point Model 7550 The optional Harmony Power System Model 7562 provides DC power to Harmony APs over the unused pins of a twisted pair Ethernet cable The Harmony 802 11a CardBus Card Model 8450 is a wireless LAN adapter that fits into a 32 bit CardBus slot in a laptop computer and complies with the IEEE 802 11a standard The Harmony PC Card is a wireless LAN adapter that fits...

Page 8: ...ontroller with firmware version 2 0 installed although version 2 1 or greater is recommended The Product Package Each Harmony 802 11a Access Point package includes One Harmony 802 11a Access Point Model 8569 8570 with two integral antennas or Model 8571 with two SMA antenna connectors One power adapter 12V 1 Amp One Wall Mounting Kit One Harmony CD ROM containing this user s guide in Portable Docu...

Page 9: ...es two SMA antenna connectors for use with high gain antennas high gain external antennas and antenna cabling are sold separately and require profes sional installation see Important Notice on page 20 for details Provides three independent Channels in 802 11a mode and one independent Channel in 2X mode for U S and Canada Contact your Proxim sales representative or reseller for a list of antennas a...

Page 10: ...on about the Access Point Status LED LED Behavior Indication Off Unit not powered on Lit solid amber Unit is initializing or is not partnered with an AP Controller Blinking amber Unit needs new firmware Lit solid green Unit is operational and partnered with an AP Controller Blinking green Unit is operating in Independent mode without an AP Controller Blinking red Problem with unit All manuals and ...

Page 11: ...a Access Point Model 8569 8570 Rear Panel Ethernet Port This port connects the Access Point to your 10 100Base T Ethernet network using a straight through Ethernet cable Ethernet Link Activity LED The Link LED is lit solid green when the Access Point is connected at 100 Mbps to the Ethernet network and lit solid amber when connected at 10 Mbps It will blink to indicate activity on the Ethernet net...

Page 12: ...wer from a Harmony Power System which is an alternative power source to the supplied Class 2 power supply The Harmony Power System is sold separately Refer to Proxim s Web site or the Harmony Power System User s Guide for more information Note The Access Point requires power from either a Harmony Power System or from an external power supply If you are not using the Harmony Power System connect th...

Page 13: ...ither 1 or 2 Mbps In 1999 the IEEE modified the 802 11 standard to support devices operating in the 5 GHz frequency band calling this new standard 802 11a 802 11a devices are not backwards compatible with 2 4 GHz 802 11 or 802 11b devices 802 11a radios use a radio technology called Orthogonal Frequency Division Multiplexing OFDM to achieve data rates of up to 54 Mbps In addition Proxim s Harmony ...

Page 14: ...Access Points can be configured to form a single wireless network over a large area allowing mobile clients to roam from one Access Point to another Connecting to a Single AP Mobile clients equipped with 802 11a wireless adapters are configured to operate in Infrastructure mode and have the same SSID and security settings as the Access Point in use on the Ethernet network Figure 3 Connecting to a ...

Page 15: ...onfigured with a unique independent Channel Mobile clients equipped with 802 11a wireless adapters are configured to operate in Infrastructure mode and have the same SSID and security settings as the Access Points Alternatively the mobile client may use an SSID of any to associate with any available Access Point regardless of the Access Point s SSID As the mobile client seamlessly switches from ce...

Page 16: ... will roam between All 802 11a Access Points and clients must have the same security settings to communicate The Access Points cells must overlap to ensure that there are no gaps in coverage and to ensure that the roaming client will always have a connection available All Access Points in the same vicinity should use a unique independent Channel Access Points that use the same Channel should be in...

Page 17: ...tional features that are not available with the stand alone Harmony 802 11a Access Point including Management of Access Points via a Single User Interface Configure AP Default settings that are automatically assigned to new APs Organize APs into Groups to simplify management and configuration Additional Security Features Harmony Security Protocol Wired Server Address Filter VPN tunnel Authorizatio...

Page 18: ...ed Confirm that the AP Controller has the latest firmware version before install ing the 802 11a Access Point Pre installation Considerations Regulatory Warnings FCC Guidelines It is the responsibility of the installer and users of the Harmony 802 11a Access Point to guarantee that the antenna is operated at least 20 centimeters from any person This is necessary to insure that the product is opera...

Page 19: ...GHz band These radar stations can cause interference with and or damage the Harmony 802 11a Access Point Models 8569 8570 and 8571 Industry Canada Guidelines Models 8569 and 8570 have been designed to operate with antennas having a maximum gain of 6 dBi Model 8571 has been designed to operate with an antenna having a maximum gain of 12 dBi Antennas having higher gains are strictly prohibited per r...

Page 20: ...sonnel are qualified to install Model 8571 Model 8571 is approved for use with the following high gain antennas Patch antenna with 7dBi gain Patch antenna with 12dBi gain Omni antenna with 5dBi gain Follow these steps to install the Access Point 1 Place the Access Point in the desired location If you want to mount the Access Point to a wall or ceiling see Mounting Instructions on page 22 for instr...

Page 21: ...the Harmony System s ability to automatically detect new Access Points Refer to the Harmony Access Point Controller User s Guide for more information on how to configure an Access Point If you do not have an AP Controller on the network the Access Point will auto matically operate in Independent mode which does not require an AP Control ler if it cannot find an AP Controller during boot up To indi...

Page 22: ...s Point 3 16 Drill for installations using wall mount anchors Marking Pen Phillips Screwdriver Ceiling Mount Follow these steps to mount the Harmony 802 11a Access Point on the T bar that separates office ceiling tiles 1 Slide the AP Mounting Disk over a ceiling tile s T bar so the bar rests between the two clips on the mounting disk as shown in the illustrations below Figure 3 Attaching the AP Mo...

Page 23: ... these steps to wall mount the Harmony 802 11a Access Point 1 Determine the optimum location and orientation for the Access Point 2 Place the AP Mounting Disk on the mounting location so that the side of the disk that contains text is against the wall 3 If wall anchors are required for your installation mark the centers of the two mounting holes see Figure 6 remove the mounting disk from the wall ...

Page 24: ...tly into the wall 6 Tighten the two screws to secure the mounting disk to the wall 7 Attach the Access Point to the mounting disk by aligning the Access Point s mounting holes located on the underside of the unit over the mounting disk s raised notches see Figure 6 8 Slide the Access Point over the mounting disk until it locks into place 9 Wall mounting is now complete Return the instructions on p...

Page 25: ...ign the Access Point an IP address automatically You can find the AP s IP address by locating the AP s MAC address 12 digit ID printed on the underside of the unit in the server s DHCP assignment list If you do not have a DHCP server the Access Point will use its default 169 254 x y address which is printed on the underside of the unit 2 Determine what computer you will use to connect to the Acces...

Page 26: ...the IP Address of the Access Point such as 192 168 0 2 and press Enter 7 The Status screen of the Harmony 802 11a Access Point s Web configuration tool appears Note If a message appears that states Please use an Access Point Controller to manage this Access Point you either have an AP Controller on the network or the AP is looking for an AP Controller If you just rebooted the AP wait until the AP ...

Page 27: ...System Access on page 38 10 Configure the Access Point s settings as necessary or view the available statistics The configuration options and available statistics are described later in this chapter 11 Click the Submit or Apply button at the bottom of the screen to save any configuration changes The changes will take effect immediately except for the Network parameters which will not take effect u...

Page 28: ...g a problem with your equipment a Proxim Technical Support representative may ask you to report the device s Flash Code version Physical Address A Harmony 802 11a Access Point s physical address is assigned at the factory and cannot be changed by the end user The physical address or MAC address is a 48 bit unique identifier assigned to each networking device The physical address is commonly writte...

Page 29: ...ss Point will automatically receive a dynamic IP address If you network does not have a DHCP server set Use DHCP to Yes and the AP will use its default IP address 169 254 x y This IP Address is printed on the under side of the unit along with its serial number and physical or MAC address To assign your own IP settings set Use DHCP to No and manually assign a static IP Address Subnet Mask and Defau...

Page 30: ...tart trap to the SNMP manager The following traps are supported by the Harmony 802 11a Access Point and are sent to the configured Trap Destination IP Address when they occur Cold Start An Access Point generates this trap when the unit is powered on or rebooted and its configuration may have been altered Warm Start An Access Point generates this trap when the unit is rebooted and its configuration...

Page 31: ...y the only SNMP Manager permitted access to the AP s Read Write Community A value of 0 0 0 0 means that there is no restriction any IP address can access the community Trap Community This parameter specifies the community that will be used by the Access Point when generating traps to send to an SNMP manager By default the community is set to trap Send Traps to IP This parameter specifies the IP ad...

Page 32: ...ou cannot manually configure the Channel parameter for Access Points sold in Europe These Access Points dynamically select a Channel Access Points that share the same Channel should be installed as far away from each other as possible to reduce potential interference Also if Access Points in 802 11a mode are co located with Access Points in 2X mode you must manually configure the Channel assignmen...

Page 33: ...e The SSID may be up to 32 alphanumeric characters long including spaces In an Infrastructure network the SSID must match on all Harmony 802 11a Access Points and 802 11a clients unless a client s SSID is any Devices that do not share the same SSID cannot communicate Send Rate The IEEE 802 11a specification supports eight data rates 54 Mbps 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 9 Mbps and 6 Mbps...

Page 34: ...ltiple 802 11a Access Points then you must enable WEP on all 802 11a Access Points Follow these steps to configure the WEP parameters 1 Open the 802 11a Access Point s Radio Configuration screen 2 Set Security to WEP Additional configuration options will appear automatically 3 Select a Key Size 64 Bit 128 Bit or 152 Bit 4 Enter one to four WEP Keys in the fields provided For 64 bit encryption a WE...

Page 35: ...ntication type is a parameter that you configure on your RADIUS server and the wireless clients Refer to Microsoft s http www microsoft com and Funk Software s http www funk com Web sites or the documentation that came with your RADIUS server for more information on EAP authentication types and 802 1x implementations If your wireless clients roam between multiple Access Points you must configure a...

Page 36: ...t to prevent 802 11a wireless clients that are associated with the same Access Point from communicating with each other Fragmentation The Harmony 802 11a Access Point supports an optional feature called Fragmentation In harsh radio environments 802 11a devices may have difficulty transmitting large packets that exceed a certain size However when Fragmentation is enabled the 802 11a Access Point ca...

Page 37: ...et it sends the data packet to the receiving radio The RTS and CTS packets contain a reservation time to notify other radios that the medium is in use for a specified period of time This helps to minimize collisions While RTS CTS adds overhead to the radio network it is particularly useful for large packets that take longer to resend after a collision occurs You can configure a Harmony 802 11a Acc...

Page 38: ...ion for the User Name it can be any value even blank The Password cannot exceed 12 characters and is case sensitive The password default is the word default To change the password enter a new password in the Enter New Web Password field and Confirm New Web Password field Click Submit for this change to take effect Note If you forget the Access Point s Password contact Proxim Technical Support for ...

Page 39: ...es Number of bytes in transmitted unicast packets Multicast Packets Number of multicast packets transmitted Multicast packets are destined for more than one network node this includes broadcast packets Multicast Bytes Number of bytes in transmitted multicast packets Single Retries After the AP sends a packet it waits for an acknowledgment from the receiving radio to confirm that the packet was suc...

Page 40: ...No Buffers An Access Point s radio temporarily stores the packets it receives over the wireless medium before forwarding them to the Ethernet network The radio stores these packets in its buffer memory which only has a limited amount of space available A No Buffers error occurs when the radio s buffer memory is full and the radio cannot receive additional packets from the wireless medium This may ...

Page 41: ...d amount of space available The Access Point increments the Buffer Fails count when the buffer memory is full and the Access Point cannot receive additional packets from the Ethernet or radio This may result in lost data or delayed transmissions Reboot Button A Reboot button appears in the upper right hand corner of the browser screen when viewing the Configure or Statistics parameters Click this ...

Page 42: ...e of local area networks and will be able to examine your needs and recommend the most cost effective solution for you whether you are installing a new network or adding on to an existing one For the location of the Harmony reseller nearest you contact Proxim at 1 800 229 1630 and ask for the Sales Department LED Error Codes The Status LED on the top of the Harmony 802 11a Access Point will flash ...

Page 43: ...ch can improve system reliability Due to the characteristics of radio waves it is possible that one antenna may provide better performance than a second antenna installed a short distance away Only one antenna is used at a time they cannot be used simultaneously to increase the Access Point s coverage area Proper antenna placement can help improve range Here are some guidelines Keep the antennas f...

Page 44: ...arc away from the AP so that the first few inches are perpendicular to the antennas Use a stud finder to determine the location of studs in the wall before mount ing the Access Point The AP should be positioned as far as possible from studs conduits or pipes that run parallel to the antennas If you intend to mount the Access Point to a wall that contains foil moisture barri ers confirm that the fo...

Page 45: ...e Access Point does not partner with the AP Controller Check the Access Point s IP address If you have assigned a static IP address set Use DHCP back to Yes When an AP is connected to a network that contains an AP Controller its IP address assignment should come from the AP Controller This applies even if you want to assign a static IP address to the AP in this case use the Harmony System s Specif...

Page 46: ... the Harmony 802 11a Access Point Confirm that the 802 11a client adapter is in range of the Access Point Confirm that the client adapter is operating in Infrastructure mode Confirm that the Access Point and client adapter have the same SSID Confirm that the Access Point and client adapter have the same security settings Confirm that the Access Point is either operating in Independent mode or part...

Page 47: ...is interoperable with 802 11a compliant products from other vendors However 2X mode which achieves data rates up to 108 Mbps is only available with Harmony 802 11a products from Proxim 2X mode availability varies by country In throughput tests the 802 11a equipment doesn t seem to transfer data as quickly as I d expect Data rate is the raw signaling rate of a networking device it does not equal da...

Page 48: ...11a compliant products in 802 11a mode Warranty 1 year parts and labor return to factory LED Indicators Front Three 3 LED indicators for Power Ethernet Activity and Wireless Activity Rear One 1 LED for 10 100Base T Link Activity Network Information Network Interface Ethernet 10Base T 100Base TX RJ 45 Ethernet Compatibility IEEE 802 3 802 3u Security 64 128 152 bit Wired Equivalent Privacy WEP data...

Page 49: ...bps 18 Mbps 12 Mbps in 2X mode Media Access Protocol IEEE 802 11a Frequency Band 5 15 5 35 GHz Models 8569 8570 5 25 5 35 GHz Model 8571 U NII frequency band Unlicensed National Information Infrastructure Radio Type Orthogonal Frequency Division Multiplexing Modulation 64 QAM 16 QAM QPSK BPSK Transmitter Power 50 mW EIRP Integral antenna 200 mW FCC 50 mW ETSI Channels Varies by country and model n...

Page 50: ...g Desk surface or wall ceiling mount UL Listed Power Supply The 802 11a Access Point requires power from either a Harmony Power System or from an external power supply The Harmony 802 11a Access Point ships with a UL listed Class 2 power supply Power Supply Input 90 120 VAC 60 Hz North America 90 220 VAC 50 60 Hz International Power Supply Output 10 to 26 VDC All manuals and user guides at all gui...

Page 51: ...unrestricted Read Write Community private Restrict Read Write Community to IP 0 0 0 0 unrestricted Trap Community trap Send Traps to IP 0 0 0 0 traps disabled Enable 2X Mode Not available in Europe Japan or Singapore Enabled Disabled Disabled Channel Models 8569 8570 U S Canada In 802 11a mode Channels 36 40 44 48 52 56 60 64 in 2X mode Channels 42 50 58 Europe Channels 36 40 44 48 52 56 60 64 Jap...

Page 52: ... Shared Secret blank Default Key Key 1 Key 2 Key 3 Key 4 Key 1 WEP Key Size 64 bit 128 bit 152 bit 64 bit WEP Key s 10 hexadecimal digits for 64 bit 26 hexadecimal digits for 128 bit 32 hexadecimal digits for 152 bit Blank Enable Repeat Yes No Yes Fragmentation Disabled Threshold Disabled Fragmentation Threshold 256 to 2346 blank RTS CTS Always On Always Off Threshold Always Off RTS CTS Threshold ...

Page 53: ...il Tel 1 800 477 6946 Toll free in the U S and Canada 1 408 731 2640 International Fax 1 408 731 3676 Web http www proxim com E mail support proxim com Proxim Corporation Attn Technical Support 935 Stewart Drive Sunnyvale CA 94085 In addition Proxim offers technical training courses across the United States throughout the year that are designed to teach customers how to maximize the benefits of Pr...

Page 54: ...CA 35 Certification 4 Channel 15 16 32 33 Clear to Send CTS 37 Cold Start Trap 30 Configuration 29 38 Configuration Parameters Overview 51 52 Connecting to the Access Point 25 27 D Data Rate 49 Decryption Errors 40 Default Gateway 29 Default Key 34 36 DHCP 25 29 Diversity 9 43 E 802 11a Standard 13 802 11b Standard 47 802 1x 34 36 EIRP 49 Enable Repeat 36 ESSID See SSID Ethernet LED 11 Ethernet Po...

Page 55: ...n 18 21 Reboot 41 Statistics 39 41 Status 28 Access Point Controller 6 8 10 17 18 21 26 29 45 Power System 12 20 Product Family Overview 7 Security Protocol 17 34 I IEEE 802 11 MIB 30 IEEE 802 11a Specification 13 Independent Mode 6 10 21 25 45 Industry Canada 19 Installation Instructions 18 21 Interference 16 IP Address 25 29 Must Use DHCP for AP Controller Networks 29 45 Retrieving a Forgotten A...

Page 56: ...Network 15 16 Multiple Retries 40 N National Electrical Code NEC 23 Network Configuration Parameters 29 31 Network Topologies 14 16 No Buffers 40 O Orthogonal Frequency Division Multiplexing OFDM 13 49 P Packets Filtered 41 Packets Received 40 Packets Sent 40 Password 27 38 45 Physical Address 28 Ports and LEDs 10 12 Power Adapter 8 50 Power Port 12 Product Certification 4 Product Package 8 Protoc...

Page 57: ...Comments RFCs 30 Retries Exceeded 40 Roaming 15 16 Across Routers 17 RTS CTS 37 S Security Parameters 34 36 Send Rate 33 Shared Key Authentication 34 Single AP Network 14 Single Retries 39 SNMP 30 31 Software Version 28 Specifications 48 Specify IP 45 SSID 15 16 33 Stand alone Mode See Independent Mode Statistics 39 41 Status LED 10 21 26 45 46 Status Parameters 28 Subnet Mask 29 System Access 38 ...

Page 58: ...er Name 27 38 V VPN Tunnel 17 W Wall Mount 23 24 Warm Start Trap 30 Warranty Information 2 Web Configuration Tool 25 41 WEP 34 WEP Keys 34 36 Dynamic 35 Windows 2000 Internet Authentication Service IAS Server 35 Wired Server Address Filter 17 Wireless LED 11 Wireless Network Topologies 14 16 Wireless Station Association Trap 30 Wireless Station Disassociation Trap 30 All manuals and user guides at...

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