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Specifications
Specifications
Version 1.0
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Version 1.0
Product Maintenance
When there are some problems with the machine, please follow the table to solve them.
Number
Problem
Solution to Malfunction
1
The product failure light
(red light) light up and
flashes.
It’s normal phenomenon indicates the load
reaches more than 80% of the rated load, which
needs attention.
2
The product stop
working, and the
temperature is too high.
Stop using pulling tool until the motor
cools to room temperature.
3
Product stop working
Please check the battery power. If power low,
please charge it.
4
Product stop working
(T1.0 red light up, T1000
display code)
Exceeds the rated load. try to reduce the load
5
The current is too big, resulting in the damaged
fuse brakes need to replace the fuse or contact
customer service.
6
Drum sound when laying
or winding cable
The cables on the drum are wound together, you
need pull the cable out and rewind it.
7
After operating according
to charging requirements,
the battery is still can’t be
charged.
Check the power socket problem. If so, replace
the socket.
8
Check surrounding.
9
Check whether the charger and battery are faulty.
If so, please purchase a new one or contact the
Customer service.
10
Water damage
Return to factory for repair
11
Remove protection
Close the puling tool, unplug the battery, reload,
And restart the machine
•
Both pulling tool, accessories and cables must be carefully maintained to prevent damage and
wear after use.
•
If the cable is damaged, it is recommended not to use it. Replace it as soon as possible.
•
It is very dangerous to use damaged cable. Before using, it is best to examine pulling tool and
battery parts carefully.
•
Battery components also need to be inspected or replaced regularly to make sure they are not
damaged.
LIMITED WARRANTY COVERAGE
PROWINCH products are warranted to the original purchaser for a period of three (3) years after the date of
purchase only to be free from defects in material and workmanship when subjected to normal, proper and
intended use. Within this period, PROWINCH will only repair or replace free of charge any part on a product, af-
ter examination, is determined by PROWINCH to be defective in material or workmanship and was not caused
or substantially contributed to by other factors or circumstances beyond PROWINCH control, including (but
not limited to) defective installation, maintenance or repair, product modification or alteration, any neglect
misuse or excessive use, mishandling, product exposure to extreme or unsuitable conditions, normal wear and
tear or failure to follow manufacturer’s instructions. This warranty does not apply to damage that PROWINCH
determines to be from repairs made or attempted by anyone other than PROWINCH authorized personnel.
Return of the product with a copy of proof of purchase to PROWINCH, freight prepaid and insured, are required
for this warranty to be effective. If more than one year has elapsed from purchase date, proof of periodic and
regular maintenance by an authorized service must also be provided for this warranty to be effective. PROW-
INCH does not cover freight or labor charges associated with the inspection and testing of products which are
found by PROWINCH not to be a valid warranty claim.
PROWINCH® WARRANTY
