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Troubleshooting guide
General note: Check all connections between transmitter and receiver units with
the source and TV are correct and not damaged. Please refer to the set up
configuration instructions if unsure
.
I do not see a picture on the remote TV
•
Check that the TV is switched on
•
Check the TV is set to display from the HDMI port.
•
Check that the Receiver Green and Blue LED are on (not flashing).
No LED: check the power supply is connected and switched on at
the wall plug.
Blue LED is flashing fast: Wireless not connected.
•
Check Transmitter
•
Reposition of the receiver: signal strength may be too
low or out of range.
Blue LED is flashing slowly: Wireless connected but waiting for
Source input
•
Check Source is switched on
•
Check HDMI cable between Source and TX input
connector.
•
Restart the Receiver (power cycle)
•
Check the HDMI cable between the Receiver unit and TV is connected and
not damaged.
Replace HDMI cable
The picture quality on the remote TV is poor
•
Reposition the Receiver unit: Signal strength maybe too low or on the edge
of range.
Rotate the position of the receiver unit and move it slightly closer
to the transmitter unit.
•
Check the picture quality on the main TV (Transmitter Loop through). If this
is poor then the quality of the input signal is inadequate.
The units will not wirelessly connect
•
Move the receiver closer to the Transmitter (low signal strength)
•
Check there are no big obstructions close to the transmitter or Receiver
units.
•
Check for other sources of interference. (other 5GHz transmitters/Routers)
