IP Camera User Manual-49
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Q & A
1.
Q: How to find my password if I forget it?
A
：
Hold and press the default hole with spicula to reset.
Default IP: 192.168.226.201
User name: admin
Password: 123456
2.
Q
：
Fail to connect devices through IE browser, why?
A: Network doesn’t connect well. Please check the connection and make sure it connected
well.
B: IP is not available. Reset the valid IP.
C: Web port number has been revised: contact administrator to get the correct port number.
D: Exclude the above reasons. Recover default setting by long pressing the default hole.
Note: Default IP: 192.168.226.201
，
mask number: 255.255.255.0
3.
Q
：
IP tool cannot search devices, why?
A
：
It may be caused by the anti-virus software in your computer. Please exit it and try to
search device again.
4.
Q
：
IE cannot download ActiveX control. How can I do?
a. IE browser blocks ActiveX. Please do setup following below.
①
Open IE browser. Click Tools-----
Internet Options….
②
Select Security------
Custom Level….Refer to Fig 4
-1
③
Enable all the sub options under “ActiveX controls and plug
-
ins”. Refer to Fig 4
-2
Summary of Contents for BX-390IP
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