Troubleshooting of E devices
Arrranged by:
Péter Erdős
Zoltán Seida
PR-MU-27-11
Valid from:
2016-01-22
Page: 18 / 28
Approved by: László Eperjesi
Revision: 1
7
Firmware Update
New developments, user requests cause the firmwares of the devices to get more
and more updates. From time to time there may be updates that are important to
install on previously released devices.
Firmware update can only be done after contacting the Protecta staff!
All digital outputs (relay contacts, trip contacts) must be disconnected from
the protected object(s) before commencing firmware update.
Firmware update must always be done with care, because mistakes in this
process may cause devices malfunction!
It is advised to get the system state report of the device (
report.zip
) before
commencing the update. This way the device will be able to be restored if
something goes wrong.
The update goes as follows:
1. After connecting to the device, download the report.zip file (
advanced
status/log
Backup / Report
)
Note: If the downloaded file has a size of less than 500 kB, then the download
was not successful, try it again.
2. Delete all disturbance records in the
disturbance recorder
menu using the
Erase all records
button.
3. Restart the device.
4. Go to the
advanced
update manager
menu. Here the RDSP and the
CDSP firmware can be updated with the
Update RDSP
and
Update CDSP
buttons.
