Trouble Shooting
Trouble Shooting
Always check the unit and accessories before use to prevent damage and defects;
these are some of the simple checks:
1. Make sure the battery has sufficient charge and is not corroded.
2. Make sure the cables fit tightly into the connection sockets of the device.
The table below shows some common defects. If you cannot remedy the defects
as described, contact your nearest customer service centre.
Defect
Cause
Remedy
The device does not
turn on
No battery or bad battery
Replace battery
The device turns on and
then off again
Battery not inserted properly
Battery life expired
Insert battery again
Replace battery
Contact customer Service
The device turns on,
but does not generate
electric pulses
Cable broken
Cable not connected properly,
Treatment time has expired
Contact customer Service
Connect cable properly. Switch unit to
the OFF position and turn it back on
The unit does not turn
on even though new
batteries have been
inserted
Contact customer service
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