FREQUENTLY ASKED QUESTIONS
How long does it take for my system to filter all of the water?
Propur
TM
systems are gravity fed and therefore water will migrate through the filter
elements and drip-drip-drip into the lower water storage container. The first cycle of
water generally takes longer but the flow rate will increase with use.
*based on standard filter configuration
Please note it is normal to see some water left in the upper container.
How do I know when to change my filters?
Should you notice a difference in the taste of your water and/or a slow down in the
flow rate, may be an indication your filters need to be cleaned or if you’ve cleaned
a few times, may indicate your filters need to be replaced.
What should I do if I use a water softener?
We recommend you source your water before it goes through the water softener.
How often should I clean my filter(s) and system?
We recommend that your entire system be cleaned every 2-3 months.
How do I clean my filter(s)?
Remove your filter(s) from the container. Hold the filters under cool running water for
approx. 2 minutes. While doing this use the dark green side of the scrubby sponge
included with your system. Scrub the entire white surface. Rinse well and reinstall.
Do
NOT use soap on the filter. Do NOT allow water to enter the stem.
System
ProOne
®
G2.0
Flow Rate (Hours)*
Scout
3-4
Traveler
4-5
Nomad
5-6
Big
6-7
King
7-8
Filter Type
Recommended Replacement
ProOne® G2.0 M
6 months
ProOne® G2.0 5”
6 months
ProOne® G2.0 7”
12 months per pair
ProOne® G2.0 9”
12 months per pair
ProOne® G2.0 5” Slimline
Up to 6 months
ProOne® G2.0 7” Slimline
Up to 8 months
ProOne® G2.0 9” Slimline
Up to 12 months per pair
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