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SuperSwap Manual 

 

 

7

 

Removing/Installing Drives 

The Promise SuperSwap is designed to work with several Promise ATA RAID 
controllers that can support RAID 1 (SuperTrak100/66, FastTrak100/66), RAID 
3 (SuperTrak100/66), or RAID 5 (SuperTrak100/66). Used with these products 
and RAID levels, the SuperSwap supports “hot swapping” of hard drives 
(meaning you can remove a drive while your system is operating and replace it 
with another. This procedure is generally performed by the user in the event 
that one of the drives has failed and needs replacement. 

NOTE: If not implementing RAID 1, 3, or 5 as described above, the 
SuperSwap will work as a removable drive carrier for a non-
bootable drive. Users should power down their systems prior to 
removing and replacing drives unless the Operating System 
supports hard drive removal during normal operation. 

 
To remove or install a drive: 
1.  Using the provided key, unlock the drive carrier by turning the key in the 

lock 90° counterclockwise (see Figure 2 -1). 

2.  Remove the drive carrier from the housing assembly by firmly pulling on 

the drive carrier’s handle (see Figure 2-3). 

3.  On the left side of the drive carrier cover, pull the small metal tab slightly 

away from the cover, then slide the cover back off (see Figure 2-3). 

4.  Attach the drive carrier’s ATA HDD connector to the hard drive’s data 

connector, making sure that the red edge of the cable corresponds to Pin 1 
of the hard drive’s connector. 

 

NOTE: SuperSwap is Ultra ATA/100 compatible and backward 
compatible with Ultra ATA or EIDE drives. 

 

5.  Connect the drive carrier’s power cable to the hard drive’s power connector. 
6.  Place the hard drive in the drive carrier, and then install four screws (two 

on either side of the hard drive, or four on the bottom) to secure the hard 
drive in the drive carrier. 

7.  Replace the drive carrier access cover. 
8.  Slide the drive carrier back into the housing assembly. The carrier will latch 

back into place when handle is pushed back in. 

9.  Lock the carrier into place by turning the key in the lock 90° clockwise (see 

Figure 2-1). Power will not reach the hard drive unless the carrier is locked 
into place.  

 

NOTE: In order to keep track of each drive carrier and its 

corresponding drive housing assembly, you have been supplied 

Summary of Contents for C6101SSWP000000-2

Page 1: ...he content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology Inc assumes no liability for any error in this publicati...

Page 2: ...arranty 2 Key Features _____________________________________ 3 Getting Started 4 Unpacking SuperSwap _____________________________ 4 Installing Drive Housing Assembly___________________ 5 Removing Ins...

Page 3: ...Interface Fits most 3 5 form factor ATA hard disk drives Standard ATA IDE interface Supports Ultra ATA 100 and Ultra ATA 66 drives and cables Built in Power Drive Status LED and Drive Activity LED ind...

Page 4: ...SuperSwap Manual 2 5 to 95 non condensing Warranty Two years limited parts and labor...

Page 5: ...in array online offline critical rebuilding synchronizing if used with Promise SuperTrak100 or SuperTrak66 products Disk Activity LED displays normal drive operation Ultra ATA 100 Support Passes all U...

Page 6: ...rSwap The SuperSwap package should contain the following items SuperSwap Housing Assembly SuperSwap Drive Carrier and removable cover SuperSwap User s Manual 12 screws Two keys Registration card Drive...

Page 7: ...ssembly with the front of your system then install the included screws in the four anchor holes two on each side of the assembly see Figure 2 1 4 Set the hard drive s jumper setting to Master Slave Ca...

Page 8: ...using the SuperSwap solely as a SLAVE device make certain to connect the end of the IDE Cable not to the middle to the SuperSwap Chassis HDD Cable Connection Power Connector Fan Key Lock LEDs Pivoting...

Page 9: ...om the housing assembly by firmly pulling on the drive carrier s handle see Figure 2 3 3 On the left side of the drive carrier cover pull the small metal tab slightly awayfromthecover thenslidethecove...

Page 10: ...y LED right Power Drive Status LED Display Means Green Drive is OK Amber orange Drive is rebuilding and array is in critical mode Red Drive is bad or has failed and is now offline array may also have...

Page 11: ...SuperSwap Manual 9 Usually dark or black LED lights green when disk is accessed...

Page 12: ...production of current data from the array drives that may have been written to during the time that the array was critical Event The drive status LED is orange amber Cause This shows that the drive is...

Page 13: ...set the drive in slave mode It mean that you can direct use the cable select to do the Master Slave selecting or Drive setting in Master mode and put on Master position of cable Drive setting in Slav...

Page 14: ...al specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Promise or a Promise authorized service center Di...

Page 15: ...avings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or p...

Page 16: ...t Department will issue an RMA Return Merchandise Authorization number Return only the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of pu...

Page 17: ...pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping Your Responsibilities You are responsible for determining whethe...

Page 18: ...Appendix B B 3 P N C6101SSWP000000 2...

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