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Your new Promax Black Widow Elite AC/DC Peak Charger is guaranteed to be free of workmanship and component error for a period of 90 days starting
from the original time of purchase. Warranty claims must be accompanied by an itemized sales receipt that shows the purchase date.
In that Promax has no control over the final use of this product, by installing and using the product, the user accepts all liability resulting from or included
with the installation and use of this product. In no instance will the liability cost of the charger exceed the original purchase price of the charger.
FOR SERVICE AND INFORMATION WITHIN THE USA:
Global Services/Promax Customer Care
18480 Bandilier Circle
Fountain Valley, CA 92708
Phone: (714) 963-0329 Fax: (714) 964-6236
Email: [email protected]
http://globalservices.globalhobby.com
PROMAX IS EXCLUSIVELY DISTRIBUTED IN THE USA BY GLOBAL HOBBY DISTRIBUTORS
All contents copyright © 2004, Global Hobby Distributors
Version V1.0 June 2004
Troubleshooting Guide
This troubleshooting guide has been provided to help you diagnose and solve most problems that you may encounter with your Promax Black Widow Elite
AC/DC Peak-Detection charger. Most problems encountered can be solved by carefully following the problem-cause-solution sections below. If you cannot
solve the problem using this troubleshooting guide, please feel free to contact us at the address or phone number listed at the bottom of this page.
PROBLEM
CAUSE
SOLUTION
1) Battery does not charge
A) Charger not connected to power source
A) Connect charger to power source
B) Output cord not installed properly
B) Install output cord and double-check polarity
C) Power source is faulty
C) Check and/or change power source
D) Charger is in discharge mode
D) After discharge, charger will switch to charge mode
E) Charger is faulty
E) Return charger to Global Services
2) Battery false peaks
A) Battery is already charged
A) Discharge battery before recharging
B) Charge rate is set too high
B) Lower charge rate to suit battery
C) Battery is in bad condition
C) Replace battery pack with a new one
D) Charger is faulty
D) Return charger to Global Services
3) Battery gets very hot
A) Charge rate is set too high
A) Lower charge rate to suit battery
B) Battery is in bad condition
B) Replace battery pack with a new one
C) Battery connector is faulty
C) Check and/or replace battery connector
4) LCD screen does not work
A) Charger not connected to power source
A) Connect charger to power source
B) Charger was in direct sunlight
B) Keep charger out of direct sunlight
C) Charger is faulty
C) Return charger to Global Services
