ProLights ARCLED7314TRITZ, User Manual

Page: 43 / 50

19
ARCLED7314TRITZ
- 5 - APPENDIX
5.1 Trouble shooting
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.
Trouble Possible cause Possible remedy
No display
• No power input
• Power connection error
• Display damaged
• Display board IC error or power input
connection error or two board connec-
tion error
• Contrast decay
• Check power supply
• Check power connection
• Replace display
• Check the IC and all the connections
• Adjust the LCD contrast
LED MODULE on, but no
control from display • Display IC reverse install
• Display IC damaged
• Check Display IC installation and quality
Display normal, but no
response from buttons • Buttons damaged
• Display IC damaged
• Replace buttons
• Replace Display IC
No DMX signal
• Signal Cable error
• Signal connection error
• The DMX signal receive IC damaged
• DMX address error
• Check all signal Cables
• Check all signal connections
• Check the DMX signal receive IC
• Check DMX address
When the surface
temperature of the
unit exceed 75°C, the
temperature protection
no work .
• The heat sensor resistance of LED board
error
• The temperature protection circuit on
the display error.
• Replace the heat sensor resistance.
• Check the temperature protection
circuit.
Color mixing uneven,
with splash • LED not joining well
• Lens not installing well
• Check LEDs joining
• Check lens installing
Partial color (partial red,
partial green, partial
blue or partial white) • The current of one of the color group
LEDs is too strong or too weak
• LED brightness not enough
• Check driver current of the partial color
• LEDs on the Driver PCB
• Check LED quality
• Reset to factory default setting.
LEDs of the same color
are not lit • LED damaged
• LED damaged or Main PCB
• Replace LEDs
• Replace damaged LED or Main PCB
Manual and program
can not save
• Saving IC damaged • Replace saving IC