www.usaprocom.com
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200314-01D
REPLACEMENT PARTS
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
parts, call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service or your dealer,
have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane or Natural gas)
• Purchase date
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these acces-
sories, contact ProCom Heating, Inc. at 1-866-573-0674 for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with 1/2" NPT tap.
Usually, we will ask you to return the defective
part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
Existing Gas Line
Brass Shutoff Valve
22" Flexible
Connector
1/2" Male Flare x 1/2" Male Pipe
1/2" Male Flare x 3/8" Male Pipe
1/2" Male Flare x 3/8" Female Pipe
INSTALLATION KIT
SERVICE HINTS
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane gas supply might be low (propane
units only)
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
