3
Install the software and confirm everything is working
before
mounting the Procare Touch on your
wall or counter. It’s much easier to reach the power switch and ports with the computer on your desk
or work bench.
FOR PROCARE CLOUD CUSTOMERS
If you are using the Procare Cloud service:
1. Go to ProcareSupport.com/installcloud and download the client software.
2. IMPORTANT! When asked if people will be checking in, answer “Yes. This computer will be used
as a Procare Check-In station.”
3.
Skip ahead
to page 4.
INSTALLATION FOR NON-CLOUD CUSTOMERS
At your main computer (server):
1. If you haven’t already done so, install Procare on your main computer (server) choosing a “Full”
or “Advanced” install. Search ProcareSupport.com for article KB0901.
At your Procare Touch computer:
2. Make sure the Procare Touch Computer is connected to your network so it has access to the main
computer. You may need assistance from a local computer technician.
3. Install Windows Updates on the Procare Touch. Make sure the Procare Touch has internet
access, then go to
Start > Settings > Update & Security > Windows Update.
4. Download and install Procare:
a. Go to https://procaresupport.com/resources/install-procare/
b. When you reach the Quick Setup screen, be sure “Client Computer / Workstation” is
selected as the role for this computer.
c. IMPORTANT! When asked if people will be checking in, answer “Yes. This computer will be used
as a Procare Check-In station.”
5. You MUST install the latest Procare online update.
From the Procare
Home screen go to Utilities > Check for Online Update.
Install Software
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