8
English
5
Troubleshooting
Error Code
Reason
Solution
En
Magnetic marks location
error
1.
Check the correctness of
placement banknote into detector
(see Fig.4)
2. Count the banknote again. If an
error occurs again, the banknote
can not be detected as authentic
EI/Ei
An error of strong / weak
infra-red tags location
EF
Banknote image detection
error
Ed
Paper quality error
dd
Banknote size is incorrect
EP
Colour printing quality error
EU
Ultraviolet marks location
error
EE
A combination of above
mentioned errors
EC
The detector speed is low
Contact your service center
Ec
Wrong capture of banknote
or banknote wreck
1. Place the banknote one more
time.
E0 / ES
The banknote stuck at the
direct / riversal banknote
supply mode
Verify the banknote one more time
EUL
No software
Contact your service center
