P
P
r
r
o
o
-
-
B
B
e
e
l
l
L
L
t
t
d
d
T
T
e
e
c
c
h
h
n
n
i
i
c
c
a
a
l
l
m
m
a
a
n
n
u
u
a
a
l
l
H
H
U
U
-
-
F
F
r
r
e
e
e
e
w
w
a
a
y
y
R
R
a
a
n
n
g
g
e
e
S
S
y
y
s
s
t
t
e
e
m
m
U
U
s
s
e
e
r
r
G
G
u
u
i
i
d
d
e
e
1
1
0
0
3
3
n
n
1
1
1
1
.
.
4
4
E
E
q
q
u
u
i
i
p
p
m
m
e
e
n
n
t
t
r
r
e
e
p
p
a
a
i
i
r
r
s
s
If the fault can be isolated to a single module, then the module can be sent for repair
in the following way:
·
please have the following information ready before telephoning your nearest
Support/Service department.
·
type of board/module number.
·
batch number - this is on a small label and consists of 3 or 4 numbers preceeded
by a letter.
U
U
K
K
r
r
e
e
p
p
a
a
i
i
r
r
s
s
·
phone the helpdesk on +44 (0) 118 921-4214 and a helpdesk operator will ask
for the above information and issue you with your unique repair number
·
complete a returns label in full (especially the repair number) - if you do not
have a supply of labels we can send you some
·
remove the self advesive address label and attach it to your return envelope
·
pack the module securely and post
U
U
S
S
r
r
e
e
p
p
a
a
i
i
r
r
s
s
·
phone the helpdesk on:
1-888-84PROBEL (US toll free)
1-516-845-2132 or
1-516-845-3888
You will be asked for the above information and issued with your unique repair
number
Note: All repairs must be accompanied by a repair number.
