Troubleshooting table
Page EN-21
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible causes
Solutions, tips
Fans and lighting not
working.
The appliance is
disconnected from
the mains.
Check to ensure that the mains plug is
positioned correctly. Check the socket by
connecting another electric device. Check the
fuse.
Lighting not working.
LED bulb is defective. Contact an electrician.
Grease is dripping off
the appliance.
Grease filter is
clogged.
Clean the grease filters (see page EN-19).
Circulation air
operation: Odours
are not adequately
removed; weak
airflow.
Grease filter is
clogged.
Clean the grease filters and/or replace the
activated charcoal filters (starting at page
EN-19).
Exhaust air operation:
Poor performance.
The exhaust hood
does not have a
sufficient air supply.
The exhaust hood expels a large amount of
exhaust air. This is why you need to provide
a sufficient air supply, e.g. by providing non-
sealable openings in doors, windows and
ventilation conduits. Note the safety notices
starting on page EN-4.
The exhaust air hose
is bent or too long.
Check whether the exhaust air hose is bent or
too long.