Our Service Centre
Page EN-21
In order for us to help you quickly, please tell us:
Name of appliance
Model
Article number
Hanseatic Head-free exhaust hood
SY-103E9A-P1-C84-L121-600
3714 2911
Our Service Centre
General customer service
Please contact your mail order company’s product advice centre if you have questions, com-
plaints, repair orders or accessory orders.
Spare parts
Customers in Germany
Please contact
Hermes Fulfilment GmbH
.
Phone: (057 32) 99 66 00
Monday to Thursday 8 am to 3 pm, Friday 8 am to 2 pm
Email: [email protected]
Customers in Austria
Please contact your mail order company’s customer service centre or product advice centre.
Please note:
– You are responsible for the condition of the appliance and its proper use in the household.
– If you call out for customer service due to an operating error, you will incur charges, even during
the guarantee/warranty period.
– Damage resulting from non-compliance with this user manual unfortunately cannot be recog-
nised.
Ordering activated charcoal filters
An activated charcoal filter is only required for air circulation and is not included in the package
contents. You can order it using the following order code: 7090 5008
Summary of Contents for 3714 2911
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