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Printek VehiclePro 420, Operator'S Manual

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Printek VehiclePro 420 Operator'S Manual Download Page 5

2 

www.printek.com

   |  P: 800.368.4636  |  F: 269.925.8539  |   E: 

[email protected]

 

 

Introduction 

 
Thank you for purchasing a Printek VehiclePro 420 Model Series mobile thermal printer.  Each printer 
is shipped with a Quick Start Guide, and one roll of receipt paper. 
 
The VehiclePro series offers a variety of configurations to suit any printing environment.  The 420 
Model prints on receipt paper supplied in roll form up to 4.125 inches wide and includes “black mark” 
sensing capabilities on the printed side of the media.  Standard interface is USB.  All models also 
support an optional internal Bluetooth or WI-FI interface.  Complete specifications may be found in 

Appendix A – VehiclePro 420 Printer Specifications

. 

 
Please visit 

www.printek.com

 to download latest printer drivers and manuals. 

 
The remainder of this manual focuses on preparing the printer for initial use and tasks that will be 
encountered during everyday use.  Maintenance and Troubleshooting describes how to maintain the 
printer for optimal performance and has information on how to diagnose any problems that may occur. 
 
Printek recommends using genuine Printek supplied media and accessories.   

Summary of Contents for VehiclePro 420

Page 1: ...Printek LLC 3515 Lakeshore Dr St Joseph MI 49085 269 925 3200 www printek com Printek LLC A Company Part Number 7685 Rev A VehiclePro 420 Operator s Manual ...

Page 2: ...k Inc could void the user s authority to operate the equipment Bluetooth Equipped Models For units equipped with a Printek Inc Bluetooth module reference FCC ID B9J 0213900444 Canadian Department of Communications Radio Interference Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause inte...

Page 3: ...uching them Make certain the printer is disconnected from AC power before removing any covers or performing any required cleaning or maintenance Connecting this printer to an ungrounded receptacle can result in electrical shock Never place the printer near inflammable or explosive substances Do not operate near liquid or spill liquid into the printer at any time Enthält keine Teile die vom Bediene...

Page 4: ... B Android Tablets and Smartphones 8 I Bluetooth 8 C Apple Tablets and Smartphones 9 D Windows Tablets and Smartphones 9 Bluetooth 9 Configuration 10 A Connectivity Parameters 11 B Image Parameters 16 C Device Config 17 D Fonts 19 E Graphics 19 F Update Printer Firmware Upload Files to Printer Memory 20 G Reset Printer Configuration to Factory Defaults Safe Mode 21 Media 21 A Standard Media 21 B B...

Page 5: ... on the printed side of the media Standard interface is USB All models also support an optional internal Bluetooth or WI FI interface Complete specifications may be found in Appendix A VehiclePro 420 Printer Specifications Please visit www printek com to download latest printer drivers and manuals The remainder of this manual focuses on preparing the printer for initial use and tasks that will be ...

Page 6: ... and simple drop in paper loading Quickly prints a wide variety of tickets and receipts IP54 rated for water and dust resistance Extensive fonts character sets barcodes and graphic capabilities Compatible with Windows WindowsMobile Android Emulations that allow the printer to be a drop in replacement for nearly any mobile printer For detailed specifications reference Appendix A VehiclePro 420 Prin...

Page 7: ...800 368 4636 F 269 925 8539 E info printek com Quick Start Instructions A Paper Load Push paper door release pull out drawer drop in paper roll and route through door as shown Printouts can be torn off in either direction ...

Page 8: ...nterminated power wires coming out of the connector The positive cable is marked with red The Red labeled wire in the power cable may be connected to a 9 32 VDC source and the Black wire is to be connected to vehicle ground The printer s power input is internally fused but may be connected to a fused circuit that is capable of providing at least 5A Data Power Connector Pin Assignments Pin Descript...

Page 9: ...ek com P 800 368 4636 F 269 925 8539 E info printek com C Printer Installation To complete the installation secure the data power cable connector to the back of the printer insert the printer into the dash console ...

Page 10: ...0 368 4636 F 269 925 8539 E info printek com D Status Indications Patterns Meanings E Performing a Printer Self Test To print configuration page and conduct printer self test with power on double click the paper feed button ...

Page 11: ...r port during driver installation II Bluetooth a Using the Bluetooth Manager on your PC the printer discover name will be VP XXXxxxxx XXXxxxxx is the serial number of the printer b The default passkey is 0000 4 zeros c The Bluetooth Manager will assign a virtual com port number to the connection Make note of the COM port number d You will need to use this COM port number when installing the Window...

Page 12: ...s printing D Windows Tablets and Smartphones Bluetooth a Using the Bluetooth Manager on your PC the printer discover name will be VP XXXxxxxx XXXxxxxx is the serial number of the printer b The default passkey is 0000 four zeros c The Bluetooth Manager will assign a virtual com port number to the connection Use this COM port number in application when printing to the printer ...

Page 13: ...s 1 Turn the printer ON 2 Connect a USB cable between the printer and a PC 3 To access the VP420 web page push the Power button twice rapidly This will put the printer into Configuration mode 4 When the printer is in Configuration mode the POWER and FAULT LEDs will flash together a Open browser on your PC and type 169 254 200 1 into the address bar of the browser and hit Enter A login box should a...

Page 14: ...click the Power button The POWER LED will be returned to a solid light At the top of the Main Page are selections to access the sub menus A Connectivity Parameters This page allows you to setup the connection to your printer Depending on the optional interface installed you will see either Bluetooth Config or WI FI Config In the detailed descriptions an asterisk indicates the factory default value...

Page 15: ...iscovered and paired with a host computer PIN Possible Values 0000 Up to 16 Numeric Characters Note that this feature is only available if Pairing Mode is set to Paired The PIN value must exactly match the PIN value set in the Bluetooth manager on the host computer Connection Possible Values Printer Personal Area Network This feature selects the role of the printer s interface in the Bluetooth net...

Page 16: ...ent Wi Fi configuration IP Address user defined If Static Address Method is selected type in the address the printer will use on the network SubNetMask user defined If Static Address Method is selected type in the subnet mark of the network Gateway user defined If Static Address Method is selected type in the gateway address of the network SSID user defined Network name broadcasted by printer when...

Page 17: ...and Paper Feed buttons until the Power and Alert LEDs light Release both buttons and the printer will restart in Personal Area Network mode To exit Personal Area Network mode press and hold the Power and Paper Feed buttons until the Power and Alert LEDs light Release both buttons and the printer will restart in normal Wi Fi mode Current Connection access points added through Add Edit Previously Co...

Page 18: ...tion type Click Next The following form will change depending on the authentication type WPA PSK Enter the password for the network connection WPA EAP or IEEE8021X These are Enterprise network settings Consult your server manual for recommended settings Upload Digital Certificate If your enterprise network uses digital certificates as another form of authentication you can upload the certificates ...

Page 19: ... for a driver AUTOIMAGE selected when mixed PDF and POSTSCRIPT images are sent to the printer The printer will determine which type of file has been sent This can increase printer response time PDF When in this mode the printer will directly print Portable Document Files PDF POSTSCRIPT When in this mode the printer will directly print Postscript formatted files ps You can also use a generic Postsc...

Page 20: ... This determines how large the characters are and how many characters will print in a one inch space The higher the number the greater the number of lines per vertical inch of print C Device Config This page allows you to set certain hardware parameters on the printer Units Select between inches or millimeters If you change units do so before entering other settings ...

Page 21: ...tops at the black mark Normal value is between 70 90 Backup Distance Before Printing Used with Mark Seek User defined This is the distance the printer will pull in the paper before starting to print Stop Distance after Mark Use with Mark Seeking User defined This is the distance the printer will advance the paper after the mark is detected Left Margin Setting this value will tell the printer how f...

Page 22: ...x value when selecting a font Font Aliases Languages like ZPL and CPCL can use an uploaded Font Alias Table so legacy jobs can have their font names mapped to other uploaded fonts Contact Printek Technical Support at 800 368 4636 for more information E Graphics This menu will allow you to load a graphics file into printer memory for use in creating your output For instance logos can be stored for ...

Page 23: ...ur receipt or label See Integrator s Guide for more information on graphics commands When selecting header the graphics file will automatically print the logo at the beginning of each print job When selecting footer the graphics file will automatically print the logo at the end of each print job You must set each of these values before selecting Upload Logo or the default values will be associated...

Page 24: ... your PrintekMobile sales representative for a complete and up to date description of our consumables and accessory products B Black Mark Media Position For automatic ticket printing the black mark should be positioned as shown in the figure below The black mark MUST be on the front of the paper When using Mark Sensing mode VehiclePro printers will automatically position the output for tear off an...

Page 25: ...h your finger to clean the entire surface You may also experience a buildup of paper dust in the printer This may be removed using a can of compressed air or by vacuuming To clean the exterior of the printer turn the printer off and use a soft cloth moistened with a mild detergent B Troubleshooting When encountering problems the cause may be the printer or may sometimes be due to other problems wi...

Page 26: ... path or paper improperly installed Check paper path and reinstall paper Poor quality paper Verify paper from approved source Paper Door not fully closed Verify door is closed Paper not feeding reliably or print is compressed vertically Poor quality paper Verify paper from approved source Heavy or thick forms Specialty paper with slick finish Lower the Max Paper Speed in Format Menu Paper Door not...

Page 27: ...he company where you purchased your printer If they are unable to assist you contact Printek Customer Service at 800 368 4636 If you wish to return your printer to Printek for service please contact Printek Customer Service at 800 368 4636 to obtain a Return Authorization Number Units returned without a Return Authorization will not be accepted ...

Page 28: ...CL ZPL and ESCPOS Print Media Paper Type Direct Thermal Roll Roll Size Maximum roll diameter 1 75 4 3 cm roll widths from 2 9 to 4 125 7 4 to 10 5 cm Roll Capacity Approx 65 19 8 m or approx 130 6 long receipts with 2 4 mil thick media max Core Size 0 75 Recommended 19 mm Power Management 9 32 VDC in vehicle power Auto ON OFF with vehicle power Physical Specifications Fits standard console 3 high ...

Page 29: ...er is powered on or reset DHCP Dynamic Host Configuration Protocol A method used to centrally control the assignment of IP addresses on a network dpi Dots per inch Generally used to refer to graphics density or resolution font A group of characters of a given shape or style infrastructure A Wi Fi network consisting of stations connecting to a wired network or other stations via an access point int...

Page 30: ...ion that controls the connection between systems on a network top of form The vertical position where the first line is printed on the paper Also the position the paper is advanced to when a form feed FF character is received from the host or the Form Feed button is pressed on the printer s control panel USB Universal Serial Bus WAN Wide Area Network Refers to connections that allow one LAN to com...

Page 31: ...19 Form 28 Format Menu 24 Gap Paper Sensor Threshold 18 GateWay 13 Graphics 19 IMAGE 16 Image Parameters 15 Infrastructure 27 Installation Cable 5 Printer 6 Interface 2 24 27 IP Address 13 IP45 3 IPL 16 LAN 28 LED 26 28 Left Margin 18 lpi 28 Maintenance 2 23 Margin 28 Mark Seeking 18 Max Paper Speed 18 24 Media 22 26 Memory 26 Obtaining Service 25 Paired Mode 12 Paper Loading 3 4 Paper Energy Valu...

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