Q. My appliance is noisy.
A. All appliances make certain sounds during operation. When heater is on, you may
hear a rumbling sound as water heats. The compressor will make a low humming
sound. If the dispenser not level, you may hear additional vibrating sounds as the
compressor runs. Simply level the dispenser using the adjustable feet or furniture
pads to prevent the excess sound.
Q. Cold water trickles from the tap.
A. This would indicate the cold water thermostat is set too low. There is a cold water
thermostat control mounted to the back of the majority of our appliances. Simply
unplug the power cord of the appliance. Pull the appliance away from the wall so you
have free access to the back. Do not remove anything from the appliance; simply
locate the dial which resembles a gold/brass-colored flathead screw in the area of the
black condenser coil grill. Use a flat screwdriver to adjust the dial counter-clockwise
to increase the temperature setting.
Q. Hot water trickles from the tap.
A. There is likely a block in the lines preventing air flow. To release this block, unplug
the appliance from the electrical outlet and allow it to rest one hour. Use a two gallon
bucket to empty the hot water reservoir by opening the drain plug per the illustration.
Replace the drain plug and cap. Plug the dispenser into the electrical outlet and allow
water to refill the reservoir before attempting to dispense water.
