Primera EP-100 User Manual Download Page 27

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Maintaining the Printer 23

Section 6: Maintaining the Printer

The EP-100 Address Printer is designed to require very little

maintenance

. Nevertheless, there are a few procedures you can

perform on a regular basis or as needed to ensure your printer's

best performance.

A. CLEANING THE INK CARTRIDGE NOZZLES

It may be necessary to clean the ink cartridge nozzles if the printer

does not seem to be laying the ink down evenly or if you suspect

an ink cartridge nozzle has become slightly dried out or clogged.

Refer to the cleaning procedure explained within the Cartridge

button description on page 19 to clean the cartridge nozzles.

B. CLEANING OUTPUT AND PRINTER CASING

If ink gets on the printer's output area under the cartridge it

may put undesired marks on envelopes. To avoid this, simply

wipe off any ink from the output area as soon as you notice it.

Use a damp paper towel or cloth. If necessary, use these same

items to wipe off the outside casing of the printer. Always

disconnect your printer's power cord before cleaning. If water

does not adequately clean the printer, try using a cloth

dampened with isopropyl (rubbing) alcohol, which may work

better with dye-based ink. Resume printer operation only after

the printer is completely dry.

C. CLEANING THE ROLLERS

After many envelopes have been run through the printer, the

printer rollers may become dirty and feed envelopes inconsistently.

To clean the rollers,

first disconnect the printers power cord

. The

feed rollers (gray rollers adjacent to Feed Blocks) should be cleaned

with a cloth dampened with isopropyl (rubbing) alcohol. Rotate

the rollers by hand to get to all roller surfaces. The internal rollers

should be cleaned with the supplied Cleaning Card. Place the card

adhesive side down on the printers conveyor. Firmly push the

card through the normal envelope path by hand until the leading

edge emerges at the output slot of the printer. Grasp the leading

edge and pull the card completely through the printer.

D. TECHNICAL SUPPORT

If you have difficulty operating your EP-100 Address Printer,

refer to "Troubleshooting" section of this manual. The

procedures in this section should, in most cases, solve the

problem. If they dont, contact the

technical support

representative of the printer manufacturer.

ep100.qxd 1/27/2000 1:11 PM Page 23

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Summary of Contents for EP-100

Page 2: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to c...

Page 3: ...10 B Installing Replacing Switching Ink Cartridges 10 C Loading Media 13 D Orientation of the Envelopes 15 Section 4 Setting up the Printer Driver and Printing A Setting Up the Printer Driver 17 B Printing a Test Print 21 C Printing 21 Section 5 Interpreting the Printer s Indicator Lights 22 Section 6 Maintaining the Printer A Cleaning the Ink Cartridge Nozzles 23 B Cleaning Output and Printer Cas...

Page 4: ...iv All manuals and user guides at all guides com ...

Page 5: ...ly onto many different types of media The most common applications are 10 envelopes and postcards It will also handle 3 fold mailers flats newsletters brochures direct mailers and other mailing pieces quickly and automatically It will print on non gloss and many glossy paper stocks The printer has a print area of 8 25 wide x 12 high The printer handles material from 3 5 W x 3 5 H to 9 5 W x 12 5 H...

Page 6: ...ace in front of printer must be provided B UNPACKING AND INSPECTION While unpacking your printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit The following items should be included Printer Catch Tray Infeed Tray Power Supply and Power Cord Parallel Cable IEEE 1284 Compliant Printer Driver CD Black Pigme...

Page 7: ...on It is lit when the power is on and the printer is on line The other indicator Ready Light located above the Feed Clear Button illuminates when the printer is not processing printing or otherwise busy Both of these lights can also indicate several other printer conditions For complete information on these lights please refer to Section 5 page 22 The Print Mechanism Door provides easy access for ...

Page 8: ...SEMBLY OF INFEED TRAY 1 Remove the Infeed Tray from the box 2 Locate the slots on the printer and the corresponding tabs on the Infeed Tray Align the tabs with the slots and slide the Infeed Tray fully into printer 3 Allow the Infeed Tray to rotate away from printer until it comes to rest against the tray support 4 Introduction Parallel Interface Port Power Connector All manuals and user guides at...

Page 9: ...printer 2 Place one end of the adapter cord into the power connector on the rear panel of the printer 3 Plug the power cord of the adapter into an available wall outlet Once the power cord is connected the printer will automatically turn ON All manuals and user guides at all guides com ...

Page 10: ...er to your computer refer to the following steps NOTE For faster printing your computer s parallel port mode should be set to ECP If you experience problems with this setting or if your computer s parallel port is not ECP compatible set your computer s parallel port to the standard Printer Port setting Refer to your computer s system documentation for instructions on checking and or changing the p...

Page 11: ...ogram This is accomplished by installing in Windows what is called a printer driver The printer driver is software which gives the printer all the information needed for printing Use the following steps to install the printer driver NOTE This section of the User s Manual assumes that you are already familiar with Windows and know how it operates If you are not yet familiar with Windows consult the...

Page 12: ...he Add Printer icon This will launch the Add Printer Wizard Click Next then click Next again 4 Click the Have Disk button 5 Click Browse and select your CD ROM drive 6 For Windows 95 98 open the Win 95 98 Driver folder and select the file named EP_100 INF For Windows NT open the NT Driver folder and select the file named OEMSETUP INF Example If you are installing the Windows 95 98 driver and your ...

Page 13: ...on Start Settings Printers Click with the right mouse button on the EP 100 Address Printer Click on Properties Click on Print Processor button Click on the Always spool RAW datatype box so that it becomes checked Click on OK b Click on the Scheduling tab Move the Priority slide bar from Lowest to Highest so that the Current Priority is a high number 99 is maximum possible c For fastest printing cl...

Page 14: ...d is highly water and smudge resistant Black dye based ink cartridge optional Fast drying and ideal for glossy materials but not as waterproof CMY color ink cartridge optional Provides full color printing Prints in process black and three process color inks of yellow magenta and cyan which combine to produce up to 16 7 million printable colors Allows for printing of color logos starbursts photos a...

Page 15: ... over to the changing position 7 If a cartridge is already installed in the printer remove this cartridge by grasping the top fimly and pulling straight toward you You will hear the cartridge snap out of position Discard the cartridge if empty or place in the spare Ink Cartridge Holder USING THE INK CARTRIDGE HOLDER The spare Ink Cartridge Holder is included with your printer This holder provides ...

Page 16: ... depending on the cartridge type just installed The cartridge should now move back to its home position Choosing New Cartridge will cause the printer to reset the ink levels for the chosen cartridge and the ink level indicator should go back to full capacity for that cartridge type 11 Close the Print Mechanism Door All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 17: ...nter follow these steps 1 Adjust angle of Infeed Tray The angle depends on the size of the envelope A larger envelope requires a steeper angle The angle can be fine tuned later while feeding envelopes 2 Loosen the Feed Block Knobs raise the Feed Blocks all the way to the top position and retighten knobs 3 Insert one envelope under the Feed Blocks with one edge touching the Fixed Side Guide Refer t...

Page 18: ...Slide Adjustable Side Guide toward envelope until there is about 1 16 space between guide and envelope 6 Load five additional envelopes one at a time making sure the leading edge of each envelope is touching the Feed Block This creates a staggered effect of the stacked envelopes 7 Load remaining envelopes Fan envelopes before loading them Also check for nested envelopes envelopes that are undernea...

Page 19: ...tely 10 envelopes through the printer to verify the proper feeding of your particular material If it doesn t feed properly refer to the Troubleshooting section D ORIENTATION OF THE ENVELOPES The typical orientation of envelopes is with the flap down and toward the output side of the printer typical portrait orientation If the envelopes are over 9 5 wide orient them with the flap down and toward th...

Page 20: ...se the landscape print orientation If the print margin on the right side for wide envelopes is undesired then you can orient the envelope with the flap toward the back of the printer where the power and interface cable connect and select the Rotate 180 Degrees option in the driver this will move the margin to the other side of the envelope Use the Print Preview option of your application before pr...

Page 21: ...ick on the Advanced tab of the Document Settings window NOTE Most applications allow you to change these same printer driver options from their Print and or Printer Setup screens This means that you don t have to go back to the main printer setup window each time you want to change a setting or option in the printer driver These applications will usually give you the same choices and options but i...

Page 22: ...st for the job the printer is performing Dither Mode Select this option to choose the appropriate dither mode for your image Select Optimize for Photos if printing a design primarily composed of photographic images Select Optimize for Text Graphics if mainly printing text lines and graphics Color Matching Click on the Color Matching down arrow and choose the color matching option you need Select N...

Page 23: ...y conveyor allows for more drying time without this delay Cartridge Cartridge Maintenance Functions Select this tab or button to display the type of ink cartridge currently installed its current ink levels and options for cleaning and changing a cartridge Select the Clean button to send a simple test print pattern to the printer Be sure to have a 10 envelope in place This test print purges the ink...

Page 24: ...tion 3 B page 10 select either the New Cartridge Installed button or the Old Cartridge Installed button accordingly These selections are necessary for the printer to accurately keep track of ink cartridge ink levels NOTE The ink type shown will be the Ink Cartridge which is selected in the driver Also the ink levels are shown for both color and monochrome cartridges even though only one can be ins...

Page 25: ...on NOTE Before creating new formats with the application it is helpful to set the EP 100 as your default printer in the Printers Folder 3 Once you have created your image and are ready to print select Page Setup or the equivalent from the program s File menu to verify that the printer driver settings are correct for your image Be sure the proper Cartridge Type option is selected according to the c...

Page 26: ... carrier has stalled Press the printer On Off Button to turn the printer OFF You may need to clear an obstruction such as a jammed envelope Turn the printer power back ON If you are in the middle of a print job the printer should start up automatically with any remaining envelopes flashing rapidly on solid Has either the wrong cartridge or no cartridge installed Make sure the proper ink cartridge ...

Page 27: ...ately clean the printer try using a cloth dampened with isopropyl rubbing alcohol which may work better with dye based ink Resume printer operation only after the printer is completely dry C CLEANING THE ROLLERS After many envelopes have been run through the printer the printer rollers may become dirty and feed envelopes inconsistently To clean the rollers first disconnect the printer s power cord...

Page 28: ...es True Type fonts capable of printing any typical bar code symbology in specification including USPS Delivery Point Bar Code PDF417 USPS IBIP bar code British Royal Mail Customer Code Dutch Postal Code Interleaved 2 of 5 Codabar Code 39 UPC and EAN bit map or vector graphics Print Orientation Landscape or Portrait Cartridge Cleaning Automatic based upon usage also manual in printer driver Ink Mon...

Page 29: ... angle Clean rollers as described in Section 6 C page 23 Problem Feeding multiple envelopes Reason Feed blocks not adjusted properly Solution Re adjust Feed Blocks Step by step carefully follow directions of Section 3 C page 13 Problem Envelopes jamming Reason Incorrectly loaded material Damaged material Feed blocks adjusted improperly Solution Clear jammed material by first pressing the Feed Clea...

Page 30: ...lution Check to make certain ink cartridge has ink Replace cartridge if empty If not empty clean cartridge as detailed in Section 4 A Cartridge page 19 Problem Gray or Light Print Reason Ink supply is low cartridge is dirty or saturation is set too low Solution Check ink supply of cartridge Replace cartridge if low or empty If not low or empty clean cartridge as detailed in Section 4 A Cartridge p...

Page 31: ...sired consider purchasing the optional conveyor Part Number 64015 which will allow full speed printing while providing sufficient drying time Problem Marks on underside of envelopes Reason Ink is not dry when stacking in the Catch Tray or the printer s output area under the cartridge has ink on it Solution See previous solution If the ink is dry when stacking in the Catch Tray clean the output are...

Page 32: ...3 Ink Saturation 19 24 Interface Port 4 24 Maintenance 23 Material Envelope Size 18 24 Material Wedge 3 14 Media 1 24 On Light 3 7 22 On Off Button 3 7 Orientation 18 24 Parallel Interface Port 4 6 Power Connector 4 5 Power Supply Adapter 5 Print Mechanism Door 3 10 Print Quality 18 21 Printer Driver 2 7 17 24 Ready Light 3 22 Spare Ink Cartridge Holder 11 Technical Specifications 24 Technical Sup...

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Page 36: ...Printed in the United States of America P N 510175 All manuals and user guides at all guides com a l l g u i d e s c o m ...

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