P r i m a L u c e L a b S . p . A .
E AG L E 4 U s e r M a n u a l
2) If the PWR LED is blinking in a pattern of three, it means that the motherboard is not able to detect the memory mo-
dule, or that the memory module is defective or that the memory module is the wrong voltage and/or incompatible. In
this case remove disconnect the power unit from the EAGLE, then remove and reinstall the memory modules to make
sure they are fully seated in the sockets. Connect the power unit again and check for the PWR LED. If it’s still blinking
in a pattern of three, please check that the RAM modules have the correct voltage (in case you previously changed the
ones installed as standard in the EAGLE): SODIMM DDR4 1,2V. If PWR LED is still blinking in a pattern of three, this
may indicate defective memory. To isolate a specific module as defective, boot the system with just one installed at a
time. You can also try testing suspected defective memory in a different computer. Then change the defective RAM
module with another one with compatible specifications.
3) If the PWR LED is blinking in a different pattern, 2 red blinks indicated that the computer is in sleep mode (in this case
this LED behaviour is normal for sleep mode, please press the power button to wake your EAGLE) while 16 on/off
blinks indicates that the computer is overheating (in this case please check that chassis ventilation holes aren't bloc-
ked and unit has sufficient airflow).
Q: I have a problem with Windows operating system, can I restore the factory settings?
A: Before shipment, we record a “Windows recovery point” in the EAGLE units so you can immediately return back to the
factory settings in a very easy way.
Restoring won’t affect your personal files but most likely will automatically solve your
problem with Windows. In order to make a system restore please:
1) go to "Control panel”
2) select “Recovery"
3) select "Open System Restore” then press
Next
4) choose the restore point (you will find the “EAGLE new” restore point”)
5) press “Next”
and then “Finish”
NOTE: if you perform a Windows Update, Windows will automatically delete this Recovery Point because it won’t be com-
patible anymore with the previous Windows version. If you apply a Windows Update and the “EAGLE new” recovery point
is deleted, we suggest you to make a new Recovery Point and always have one available. Please proceed this way:
1) go to "Control panel”
2) click on “System"
3) select the tab “System protection” then press
the button “Create”
4) in the window that opens, please type the name of the restore point you want to create
5) press “Create”
to create the restore point
If you haven’t a Restore Point always available and if you don’t create a SSD backup (by following the guide in one of the
previous paragraphs in this user manual) , if you will have a problem with the Windows operating system you will have to
ship the EAGLE to our laboratory in order to reset the EAGLE to factory conditions (in this case all the files, softwares and
documents included in your EAGLE’s SSD drive will be deleted).
Q: After connecting power and pressing the ON button, STS LED doesn’t turn green
A: STS LED light states Windows status after Windows boot. If after pressing the ON button of EAGLE and waiting about 1
minute, the STS LED light does not turn green, it means that EAGLE failed to start Windows. Please connect the EAGLE to
an external HDMI monitor and press the ON button, the look at what you can see on the monitor.
p a g e 8 7
