Preventice Solutions BodyGuardian MINI PLUS Instruction Manual Download Page 26 | Manualshive

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26

TROUBLESHOOTING

continue

CAUSE

This message indicates poor contact between your skin, the monitor and Strip (or

electrodes). It is NOT related to the Bluetooth or cellular connection of the phone.

Check the monitor attachment

Ensure the monitor is securely attached to the micro-USB connector.

Check the chest application

Tap OK

Tap

OK

on the phone to dismiss the message.

RESOLUTIONS

Poor Skin Contact

message appears on the phone

a. Adhesion

Ensure that the Strip or leads are securely adhered to the skin without

wrinkles or bubbles. If the Strip is not securely adhered or loose edges,

wrinkles, bubbles exist, replace the Strip. When applying the Strip, apply

pressure on the gel pads to ensure good contact with the skin.

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Summary of Contents for BodyGuardian MINI PLUS

Page 1: ...Patient Instruction Manual FULLY WATERPROOF Featuring a waterproof monitor safe for showering bathing and submerging in water as deep as 3 feet ...

Page 2: ...your service Any data or information transmitted or received by Preventice after your physician or qualified health care professional has ended your service will not be processed reviewed or analyzed by Preventice and Preventice shall have no liability for any such information or data When your study concludes Caution Federal law USA restricts this device to sale by or on the order of a physician ...

Page 3: ...operating heavy machinery or in situations that may jeopardize your safety General information www preventicesolutions com patients html Patient benefit quotes 888 747 4760 8 00 a m 4 00 p m CST M F patientbenefitquotes preventice com Patient services 888 500 3522 press 1 1 24 hours a day 7 days a week monitortroubleshooting preventice com Returning your monitor 888 500 3522 press 1 5 7 00 a m 7 0...

Page 4: ... charger Switch monitors when the battery is low Record your symptoms as you feel them Replace Strip or ECG electrodes when they lose adhesiveness Review the Patient financial obligations and billing information page 30 Set up and get started monitoring with BodyGuardian Mini PLUS Complete your monitoring prescription Pack up and return BodyGuardian Mini PLUS equipment 1 2 3 Finish Monitoring peri...

Page 5: ...ni PLUS monitors 2 Strip Your equipment will include either Strips or an ECG lead set with electrodes You will not receive both Follow the instructions for the equipment you receive ECG lead wires ECG electrodes Strips ECG lead set charging cord saline wipes or ...

Page 6: ...oap and water to clean the area Dry the area completely Do not apply lotions oils or perfumes Do not use alcohol wipes Do not abrade the skin Preferred vertical This section pages 6 11 includes instructions for using Strips to wear your monitor If you received an ECG lead set see page 12 Did you receive Strips or an ECG lead set Alternate horizontal Decide which chest placement you will use before...

Page 7: ...il the micro USB connector on the Strip is inserted completely into the monitor Tips This is most easily accomplished on a flat surface like a table To line up the micro USB connector with the port on the monitor you may need to wiggle the monitor slightly to align To ensure a good connection pinch together with thumb and index finger ...

Page 8: ...hesives consult your doctor to select the appropriate option Do not wrinkle Do not tuck or pin 1 Peel away backing 1 from the Strip 2 Place the portion of the Strip with the adhesive exposed flat on your chest in one of the placement locations p 9 10 3 Slowly peel away backing 2 from the Strip as you press the Strip flat on your chest Press the entire surface of the Strip against the skin to ensur...

Page 9: ...e Strip makes contact with your skin you cannot adjust its position patient right patient left continue Place the top of the Strip just below the jugular notch which is the bone at the base of the neck at the intersection of the collar bone Ensure the uppermost arrow on the Strip on your chest is pointing up ...

Page 10: ...acement horizontal Once the Strip makes contact with your skin you cannot adjust its position patient right patient left Place the right side of the Strip near the center of the chest over the sternum Ensure the arrow on the Strip over your left chest near your left arm is pointing up ...

Page 11: ...ow do I know if the monitor is on An LED light on the monitor blinks every 5 seconds The monitor is designed to be unobtrusive so the lights are faint They can best be detected in a dark or dimly lit room Visual indicator If you cannot detect the blinking LED light on the monitor press and release the center button One beep indicates that the monitor is on Three beeps indicate that the monitor was...

Page 12: ...ce the electrodes Use either the enclosed saline wipe or soap and water to clean the area Dry the area completely Do not apply lotions oils or perfumes Do not use alcohol wipes Do not abrade the skin This section pages 12 15 includes instructions for using an ECG lead set to wear your monitor If you received Strips see page 6 Did you receive Strips or an ECG lead set patient right patient left Str...

Page 13: ...tion connector Attach the monitor and electrodes 1 Slide the monitor onto the center connector of the lead wires Ensure the connector is inserted completely into the monitor 2 Snap one ECG electrode into the red lead one into the green lead and one into the center monitor connector ...

Page 14: ...w your right breast aligned vertically with the monitor Red Attach on the rib cage below your left breast aligned horizontally with the green Turn on phone Press and hold the power key Once powered on the phone displays the ACTION REQUIRED screen patient right patient left Apply only to intact clean skin Do not apply over open wounds lesions infected or inflamed areas If you have skin allergies or...

Page 15: ...s every 5 seconds The monitor is designed to be unobtrusive so the lights are faint They can best be detected in a dark or dimly lit room If you cannot detect the blinking LED light on the monitor press and release the center button One beep indicates that the monitor is on Three beeps indicate that the monitor was off but is now powering on Visual indicator Audible indicator Success Stay within 3...

Page 16: ...s within 10 feet of the location where you sleep Leave the phone turned on and plug it into the phone charger and into a wall power outlet The phone displays its battery status as pictured at left Note If you don t want to be disturbed by alerts while sleeping or while at an event tap Do Not Disturb on the phone If the phone moves out of cellular network range Your monitoring will continue uninter...

Page 17: ...manually record these events 1 Press and release the center button on the monitor After you press the center button it can take up to 60 seconds for the symptoms prompt to appear on the phone 2 Hold as still as possible for 60 seconds 3 On the phone select the symptoms you are feeling You may select up to 3 symptoms 4 Tap Save You must scroll to see the full list of symptoms ...

Page 18: ...You do not need to remove the Strip or lead set from your chest to switch monitors continue Firmly plug the charger into monitor You must plug the charger into the monitor you just removed from your chest before you attach the other fully charged monitor onto your chest Detach the monitor from the Strip or lead set on your chest Do not pause or power off the monitor The monitor will automatically ...

Page 19: ...et Strip ECG lead set Power on the monitor on your chest 1 Press and release the center button on the monitor Do not hold the button down 2 Remain near the phone when attaching the fully charged monitor 3 The phone will automatically detect the new monitor While charging the blue light on the monitor will blink Once fully charged the blue light will remain solidly lit Charging time 1 hours ...

Page 20: ...e the monitor from the Strip then charge the monitor 3 Re attach BodyGuardian Mini PLUS to your chest see pages 6 11 Replacing the ECG electrodes Change the ECG electrodes every 3 days OR when they no longer adhere to the skin Electrodes are disposable 1 Remove the electrodes while showering or use a warm damp cloth to blot while removing Slowly peel back and roll the adhesive on the back of the e...

Page 21: ...wel to dry it off 2 Press and hold the Strip against your chest to ensure good contact with your skin Air travel BodyGuardian Mini PLUS is safe to wear while traveling on aircraft You do not need to remove the monitor If you will be traveling on aircraft 1 Contact Preventice prior to departure to document dates of travel 2 Power off phone after boarding 3 Power on phone after landing MRI MRI BodyG...

Page 22: ... replace your Strip or electrodes and every 5 sec Poor skin contact Monitor has not detected good contact with skin for over 8 hours Replace your Strip or electrodes This section explain the sounds and LED lights on the monitor The phone communicates this same information and is the best method for understanding the status of your monitoring session If you are curious about what the monitors sound...

Page 23: ...nformational Sounds Lights What it means Caused by none every 5 sec Monitoring successfully none every 5 sec Monitoring successfully Monitor is communicating with phone over Bluetooth and none Symptom marked Press and release button push and Monitor is powering on Press and release button push Monitor is powering off Press and hold 3 sec button push ...

Page 24: ...ear the phone Do not power off the monitor 2 Power on the other monitor and leave it near the phone 3 Wait for the monitors to power off The monitors will power off automatically once they are done sending data You will know the monitor is off when none of the four lights are lit 4 Power off the phone 5 Pack up and return your equipment see page 25 When your prescription ends ...

Page 25: ... and patient survey into the box 2 Remove the adhesive strip from flap on the shipping box and seal securely The prepaid return label is already affixed to the bottom of the box 3 Drop package off at the shipping carrier listed on the prepaid return label For assistance call Preventice at 888 500 3522 If you have lost or damaged the equipment Preventice will mail you an invoice for the cost If you...

Page 26: ...tached to the micro USB connector Check the chest application Tap OK Tap OK on the phone to dismiss the message RESOLUTIONS Poor Skin Contact message appears on the phone a Adhesion Ensure that the Strip or leads are securely adhered to the skin without wrinkles or bubbles If the Strip is not securely adhered or loose edges wrinkles bubbles exist replace the Strip When applying the Strip apply pre...

Page 27: ...closer to the collarbone to avoid fleshy tissue areas BodyGuardian receives a higher quality signal when placed over firmer areas Replace the Strip or ECG electrodes 1 Ensure that the chest placement location is properly prepared See 3a Skin preparation 2 See page 20 for instructions on replacing the Strip or ECG electrodes b c Skin preparation Ensure that the skin on the placement location on you...

Page 28: ...ng downloaded to the phone RESOLUTION Wait for the phone to finish downloading 1 Keep the phone within 3 feet of both monitors to allow the downloading process to complete 2 Once the phone has finished downloading the status on the phone will change to Monitoring This may only take a few minutes but could take up to an hour depending on the amount of data to be downloaded from the monitor to the p...

Page 29: ... phone is still performing its monitoring functions It has simply turned off the touch screen display RESOLUTION No action is necessary If you would like to wake the phone screen 1 Press the Power Lock key on the right edge of the phone A number pad prompting for a passcode appears on the phone CAUSE The phone may display a security passcode screen RESOLUTION This screen can be dismissed Tap the w...

Page 30: ...ns about billing We offer patient friendly payment options including a discounted rate at the time of service or a reduced rate when your insurance indicates a large fee payable by you for our services or the physician s services All equipment is the sole property of Preventice Services To avoid financial liability and to ensure that you do not receive a bill for the value of the equipment in your...

Page 31: ...resentative spent with you Rate the contents of the materials 1 2 3 4 Printed instruction manual included in your box Excellent Not applicable Poor Average continue We appreciate your feedback Please return this survey inside the box once your study is completed This survey can also be completed online at www preventicesolutions com patients patient survey html Patient name City State Doctor s off...

Page 32: ...n with the use of photographs name or likeness including without limitation any and all claims for libel or violation of any right of publicity or privacy I have read this release and fully understand its contents and I reserve the right to revoke this release upon written request to Preventice Solutions Inc 1717 N Sam Houston Parkway West Suite 100 Houston Texas 77038 Rate your experience using t...

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