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Presto Printing Mailbox, User Manual

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Service and support

Tr

oubleshooting

25

Presto Service

• 

For customer support, call toll free 1(800)919-3199 . 

• 

If you have access to the Internet, you can alternatively 

send an email message to 

support@presto .com

 for 

prompt attention .

• 

Go to 

www .presto .com

 for more information on the 

Presto service .

 Presto Printing Mailbox

• 

For technical support, call 1(800)919-3199 .

Summary of Contents for Printing Mailbox

Page 1: ...Presto Printing Mailbox User Guide Part number Q6081 90003 Second edition 01 2008 HD1G6030156...

Page 2: ...nd in the appendix Presto Service is required and purchased separately at www presto com or call 1 800 919 3199 Safety information WARNING To prevent fire or shock hazard do not expose this product to...

Page 3: ...k light is on continuously 19 Paper light is blinking 20 Paper light is on continuously 20 Both Ink and Paper lights are blinking 21 Clicking noise 21 Page is blank 21 Print colors are fading 22 The b...

Page 4: ...resto Friends Presto Newsstand Presto offers a selection of ad free publications that feature a range of topics including puzzles recipes home and more Presto Bulletins Simple alerts let you know when...

Page 5: ...all the items below Presto Printing Mailbox Quick Start Guide Power cord and adapter Ink Cartridge Sample plain 8 5 x 11 paper Phone cord Unpack Hint To unpack the box i Place box flat on a table ii G...

Page 6: ...6 Setup B Remove the bag tape and plastic film from the printer C Remove the two orange inserts where shown below...

Page 7: ...to set up the Presto Service through either of the following two methods If you or a friend have access to the internet log on to www presto com and click on the Presto Account Sign Up link at the to...

Page 8: ...1 LINE Plug the other end into an available telephone jack B Optional If you want to locate a telephone in the same location as the Printing Mailbox you can plug it into the other jack on the rear of...

Page 9: ...r D then plug the adapter cord into the power jack on the rear of the Printing Mailbox E and plug the power cord into an electrical outlet The Printing Mailbox will now perform a system check When the...

Page 10: ...b to remove the tape from the cartridge The Printing Mailbox must be plugged in before inserting the ink cartridge C Open the cover Be sure to push the cover gently until it stays up D Insert the ink...

Page 11: ...n important message If the message says Welcome to Presto setup is complete If it says Action Required please follow the steps on the printed sheet to complete the setup process Your Presto Printing M...

Page 12: ...tton the Printing Mailbox stops whatever it is doing If it is printing it will stop printing and the page it was printing will be lost If it is connected to the Presto Service via your phone line it w...

Page 13: ...x 11 in the Presto Printing Mailbox Do not use any other type of paper such as cards envelopes photo paper or transparencies We recommend HP Bright White Inkjet paper for excellent results To load pa...

Page 14: ...3 Insert the stack into the tray and slide it forward until it stops 4 Close the top cover NOTE If the Paper light continues to blink check that the top cover is closed properly 5 Pull out the paper...

Page 15: ...W or the HP 97 Tri color Inkjet Ink Cartridge C9363W in the Presto Printing Mailbox Both are available from local office supply stores or directly from Presto call 1 800 919 3199 or online at www pres...

Page 16: ...rinting Mailbox 2 Lightly press down on the ink cartridge to release it then remove it from the cartridge slot If you are replacing the ink cartridge please recycle it at your local office supply stor...

Page 17: ...Using the Presto Printing Mailbox 17 3 Place the new ink cartridge in the empty slot Push the top part of the cartridge forward until it clicks into place 4 Close the top cover...

Page 18: ...inting Mailbox and tips to keep it running smoothly Issue Blue light is not on Problem Solution Printing Mailbox is not receiving power Check that the power cord and adapter are firmly connected and p...

Page 19: ...HP 97Tri color ink cartridge There seems to be a problem with the ink cartridge Remove and reinstall the ink cartridge If the Ink light continues to blink manually clean the ink cartridge and reinstal...

Page 20: ...r instructions on clearing the jam If the Paper light continues to blink after you have tried the above solutions check to ensure that the top cover is closed properly Issue Paper light is on continuo...

Page 21: ...Ink cartridge mechanism is stalled Open the top cover and then close it If the lights still blink unplug the power cord from the power outlet and then plug it in again If the lights still blink conta...

Page 22: ...nd all addresses from which they might be sending email Your Presto Service account has not been set up Visit www presto com to sign up or call 1 800 919 3199 to activate No one has sent you any mail...

Page 23: ...s away from the interior Cleaning the ink cartridge contacts You may need to clean the ink cartridge contacts if the Printing Mailbox does not print even though there is ink in the cartridge Before cl...

Page 24: ...e ink cartridge contacts for ink and debris buildup 4 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 5 Clean only the copper colored contacts...

Page 25: ...l toll free 1 800 919 3199 If you have access to the Internet you can alternatively send an email message to support presto com for prompt attention Go to www presto com for more information on the Pr...

Page 26: ...ection OperatingTemperature 5 to 40 C 41 to 104 F Recommended Operating Temperature 15 to 32 C 59 to 90 F Non operating Storage Temperature 40 to 60 C 40 to 140 F Humidity 15 to 85 RH non condensing D...

Page 27: ...t 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compl...

Page 28: ...omply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this...

Page 29: ...29 Appendix Declaration of conformity according to ISO IEC 17050 1 and EN 17050 1 Regulatory Notices...

Page 30: ...failure to execute programming instructions Presto does not warrant that the operation of any product will be uninterrupted or error free 3 Presto s limited warranty covers only those defects which ar...

Page 31: ...sto product is distributed by Presto Services Inc Contracts for additional warranty services such as on site service may be available from an authorized HP service facility where the product is distri...

Page 32: ...ocal law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States may a Preclude the disclaimers and limitations in thi...

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