serVICe and parTs
InformaTIon
If you have any questions regarding the operation of your Presto
cooker or need parts for your cooker, contact us
by any of these methods:
•
Call 1-800-877-0441
weekdays 8:00 AM to 4:30 PM (Central Time)
•
Email us at our website www .GoPresto .com
•
Write: NATIONAL PRESTO INDUSTRIES, INC .
Consumer Service Department
3925 N . Hastings Way, Eau Claire, WI 54703-3703
Inquiries will be answered promptly by telephone, letter, or email. When writing, please include a phone number
and a time when you can be reached during weekdays, if possible.
When contacting the consumer service department or when ordering replacement parts, please specify the model
number and date code found stamped on the side of the cooker body.
Any maintenance required for this cooker, other than that described in the Care and Maintenance section of this book
(pages 6 and 7), should be performed by our Factory Service Department. Be sure to indicate date of purchase and
a description of the problem when sending a cooker for repair.
Send cookers for repair to:
CANTON SALES AND STORAGE COMPANY
Presto Factory Service Department
555 Matthews Drive, Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances and are engineered specifically to function properly with its appliances. Presto can only guarantee the
quality and performance of genuine PRESTO
parts. “Look-alikes” might not be of the same quality or function
in the same manner. To ensure that you are buying genuine PRESTO
replacement parts, look for the PRESTO
trademark.
Cooker replacement parts are available at Presto Authorized Service Stations and may also be available at hardware
stores and other retail outlets. Parts may also be ordered on-line at www.GoPresto.com.
PRESTO
Limited Warranty
This quality PRESTO
appliance is designed and built to provide many years of satisfactory performance
under normal household use. Presto pledges to the original owner that should there be any defects in material
or workmanship during the first twelve (12) years after purchase, we will repair or replace it at our option.
Our pledge does not apply to normal wear and tear including scratches, dulling of the polish, or staining; the
repair or replacement of moving and/or perishable parts such as the sealing ring, overpressure plug, or air
vent cover lock gasket; or for any damage caused by shipping. To obtain service under the warranty, return
this PRESTO
product, shipping prepaid to the PRESTO
Factory Service Department. California residents
may deliver this PRESTO
product to their nearest PRESTO
Authorized Service Station. When returning a
product, please include a description of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and ask that you read and
follow the instructions enclosed. Failure to follow instructions, damage caused by improper replacement
parts, abuse or misuse (including overheating and boiling the unit dry) will void this pledge. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. This is
Presto’s personal pledge to you and is being made in place of all other express or implied warranties.
NATIONAL PRESTO INDUSTRIES, INC .
Eau Claire, Wisconsin 54703-3703
U.S. Patent No. 4,932,550
Form 72-723A
37
