Consumer Service Information
If you have any questions regarding the operation of your Presto
appliance or need parts for your appliance, contact us by any of these
methods:
•
Call 1-800-877-0441 weekdays 8:00 AM to 4:30 PM (Central Time)
•
Email us at our website www.GoPresto.com
•
Write: NATIONAL PRESTO INDUSTRIES, INC.
Consumer Service Department
3925 North Hastings Way, Eau Claire, WI 54703-3703
When contacting the Consumer Service Department, please indicate the model number and the date code for the multi-cooker. These
numbers can be found on the bottom of the heat control receptacle.
Please record this information:
Model Number ______________________ Date Code _________________ Date Purchased ___________________________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a time
when you can be reached during weekdays if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by our Factory Service
Department. Be sure to indicate date of purchase and a description of defect when sending an appliance for repair. Send appliances for
repair to:
CANTON SALES AND STORAGE COMPANY
Presto Factory Service Department
555 Matthews Dr., Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine
PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances and are engineered
specifically to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
parts. “Look-alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO
replacement parts, look for the PRESTO
trademark.
PRESTO
limited Warranty
This quality PRESTO
appliance is designed and built to provide many years of satisfactory
performance under normal household use. Presto pledges to the original owner that should
there be any defects in material or workmanship during the first year after purchase, we will
repair or replace it at our option. Our pledge does not apply to damage caused by shipping.
To obtain service under the warranty, return this PRESTO
appliance, shipping prepaid, to
the Presto Factory Service Department. When returning a product, please include a descrip-
tion of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and ask
that you read and follow the instructions enclosed. Failure to follow instructions, damage
caused by improper replacement parts, abuse or misuse will void this pledge. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to
state. This is Presto’s personal pledge to you and is being made in place of all other express
warranties.
NATIONAl PRESTO INDUSTRIES, INC.
Eau Claire, WI 54703-3703
Form 72-897A
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